Improvement Requests 1/5
By Ike Leland
wyze app is rudimentary at best because these things have not been added...
1. Instead of events recording and uploading to your free servers (major security hole that assumes all your employees are angels and honest) give us the ability to set our own ftp access to our own servers.
2. Instead of events uploading, create an event timestamp to view it in View Playback. I don't want to use your upload but I still want to record events. Both cams have 64gig microsd’s in them and they work fine.
3. Give us a way to set upload bandwidth limit on the cam. The cam maxing the small 6Mbps upload limit comcast gives me interferes with gaming latency. I can tell when the cam has recorded an event. Suddenly game latency spikes from 50ms up to 200. And it goes on like that for a minute or two until the event is uploaded. I cant enable events until this is fixed or theres a way to turn off uploading.
This right here makes me so angry I want to take a hammer to the [email protected]
#king cameras and be done with them forever.
-The cams needs daily recurring timelapse on by default...not set once and then re-set again over and over.
Fantastic cam, but caveat for iOS 13 dev beta users 5/5
Worked great out of the box, but thankfully I didn’t update all my iOS devices to 13b2, as the Wyze app is pretty weird looking (no text or icons around the screens, touch areas are offset). Video does play well though, saves to my device when needed, and looks great! Looking forward to future updates and the fixing of the visual glitches .. Have a great day!
Constantly logging out 2/5
By Small Fry 1
I wish this app would stop logging me out! Every time I try to log back in, I have to reset password.
I have 3 cameras on my house and they all constantly keep failing connection, especially after this latest update. Another annoying thing is that the speakers sound option doesnt work if viewing camera in full screen mode. Sound is typically out of sync anyways. Also sometimes you don’t know if the camera is live or not, you have to look at the time stamp to tell even if it says connected. =/
Almost Perfect 4/5
The option to only record events on specific days of the week is the only thing this app is missing.
Audio Out Of Sync 1/5
An otherwise great product but the audio on recordings is often 2-10s out of sync. This makes the device unusable for my needs and I will likely be returning the camera
(There is a 60+ post thread on their forums about this issue with no resolution)
Has been working great so far! One thing though 4/5
Please improve compatibility with iOS 13 on one of my devices I’m running the beta and I’m running into some issues.
Helped me out 4/5
So some people broke in thinking they were smart with gloves and stuff but this camera caught them red-handed (:
App drops constantly only good if it is useable what’s the use in having the cameras if you can’t see them !!!
Great product 5/5
By Adult review on this app
I’m very happy with the Wyze cam. I bought one and couldn’t believe how well it worked. I’m now on my 3rd cam and I plan to purchase 2 more. I love watching my dog on it and checking to see what’s going on in the house.
So close to being great 2/5
By Bob G unc
Software problems make Wyzecams hover between being perfect and perfectly useless, in my experience. Try googling “the video clip doesn’t exist” for example. Wyze Support couldn’t fix the problem for me, or at least not so far after 4 weeks. Video clips not existing makes the camera about as useful as a rock to me. (I’ll edit this review if the problem is fixed).
Awesome but one major flaw 4/5
I found out about this through some research and took the chance and got 4 for my house. Keep in mind you’re paying roughly $25 for each one if you buy them in twos. That being said, you get A LOT for what you’re paying for. Good quality but small and lightweight, and easy to use and setup. My only issue is that the camera gets set off every time it detects any kind of motion. I get notifications pretty often and a lot of times it’s because a bug or a bird flew into the view of the camera. I know you can set how sensitive you want the camera to be but I wish it could distinguish an animal or a tree branch from a human body or face. If there was an update for that feature then I’d give it 5 stars. Still, with that setback these little cameras are amazing. I bought 4 of them and one of my old neighbors saw me setting them up and I told her about them. Now she bought 2. I showed my sister and she’s going to get a few as well. My girlfriend works at a shelter and they need cameras so I also recommended them to her because of the price and ease of use.
Great devices 4/5
Overall I’m very satisfied with the Wyze cam. The app is friendly and easy to use. My only complaint would be when reviewing historical footage there’s no easy way to fast forward. Trying to scroll the timeline to get to an exact time is difficult. It would be also very helpful to be able to replay at a higher rate of speed in case you were looking for something specific during a time frame when the motion did not capture it. Other than that I have no complaints.
Stop logging me out! 3/5
The app would be more useful if I could actually use it, instead of randomly getting logged out every few days/weeks...
Protect your privacy 5/5
By Admiral Sanders
I don’t usually write reviews, but if you’re in the market for an ethical camera from and ethical company, this is it. Is this product “perfect”? name a product that is. Would I award it more than the 5 stars I can allocate, yes, this is one of those products I have no hesitations recommending or purchasing.
3 stars for now 3/5
I would rate this 5 stars if not for the a long recording time before an event and cutting off part way through the actual event (even as movement continues), and the camera turning around every time the WiFi drops for a moment.
Absolute crap 1/5
Never works n the login remains greyedout even after te downloaded; reset password, etc. Only once was I able to access camera remotely.
So close, but not yet worth the hassle 2/5
The picture is crystal clear, and the features that it’s SUPPOSED to come with sound amazing. Eventually, it could be a great product! However, there is a laundry list of flaws, and the forums will attest to that. For me personally, the flaws I encountered were: dropped streams CONSTANTLY (reliable WiFi, promise), screen timeout after 10 mins on google home or a few hours on iPhone (take note those wanting constant streaming like for baby monitor or constant security monitoring- there is no way to lengthen the time the screen is active, I confirmed this with their own tech support), camera would move randomly for no apparent reason, motion detection alerts never- not once- actually alerted anyone (2 people on account, one google pixel 3 and one iPhone XS MAX) even though I confirmed several times with several people that all push and notifications were active both within the wise app and on the phones themselves, and customer service seems either burnt out or just not all there. When I asked about the 10 minute screen timeout time on the google hub they said I could simply ask google to bring up the camera every 10 mins for hours on end..... um..... what? How is that even a logical response?
TL;DR wyze has great potential. Too many kinks to work out for now.
Bad product 1/5
This is not a stand alone camera unless you connect it to a wi-fi network..
App logs out, full of bugs 1/5
Emailed tech support with no response for days.
App logs out, constantly. What’s the point of a security app where I have to login every time with a secure password to check a camera.
The quality of the app is ridiculously bad.
Product is great!! 5/5
I have been using it for a few months now and am very impressed!!
I am using storage cards to capture video - my only request/drawback is that there is no fast forward option for reviewing footage. The widget for scrolling back through time is cool, but not super functional - you end up having to watch an event in real time or you keep scrolling back and forth over the time frame and missing the action.
Developers - please add fast forward and rewind auto scrolling :)!! Thanks !!
Give us a Widget! 5/5
Love love love these products but I wish there was a widget for turning the detection settings on and off. The schedule in my home is pretty irregular and I hate to get a crazy amount of unnecessary notifications while at home or getting none at all while not at home because the schedule for recording in the app is wrong for the day. A widget would be super helpful!
Latest update battery drain 1/5
Latest update has battery drain even when you close the app. It doesn’t show up in battery usage. This is the last app I used before my phone got warm and when I put on the charger wouldn’t go above 80. Fix this. Like now. Please.
App Doesn’t work 1/5
App works perfectly on iPad but does not work on iPhone. Rey frustrating. Tried deleting and reinstalling, tried turning on and off phone. Tried setting up new account and still doesn’t work.
By Gina Gorshkova
I liked it very much until it start moving by itself in the middle of the night. My motion tracking is off so imagine you sleep and you wake up from your camera move.
Latest updates are very buggy 1/5
Worked fine for months. However, since two updates ago, it started regularly logging me out of the app. After installing the latest update, I cannot log back in at all. Right now my cameras and this app are useless.
Red: Time lapse 5/5
Time lapse need repair. When I set it. The recording isn't download able. Says it isn't there, when it is.
It use to work easily without setting it.
Thank you for great cams
Please update App AGAIN 3/5
Since latest update. I am not receiving motion detection notifications. (Yes, all setting on iPhone is set to turn on)
Don’t buy 1/5
By jack magnet
Cheap you get what you pay for cameras are down more then they work. Can’t get help takes forever for someone to get back to you. And the sensors don’t waste your money worked for a couple weeks now nothing battery says normal signal strength is at max but still won’t work support what support!
App auto logs out regularly 1/5
It makes the app a lot less useful when I'm logged out every time I want to look at the camera.
Please read 🙏 1/5
I would like to limit the options that my guests have to my cameras. not allow to activate the sound of the cameras, not allow to activate or deactivate the cameras (on-off). only allow live video.
I can not see the camera online. Connection failed error 90. Restart the camera several times and the problem continues. I read in the forums that it could be problems with the SD card but I already changed the card and did not solve anything. the problem appeared with the latest update 126.96.36.199.
Updates = regret 2/5
By Uncle frustration
Unfortunately I updated my application which forced me to agree to a new set of terms and conditions where to use my cam again I am basically forfeiting my personal data to use as “Wyze sees fit.” In addition to that the camera isn’t picking up motion events as frequently as it should with the new update. Words cannot express the sheer amount of regret I have for updating the application. Shame. 🤦🏻♂️🤦🏻♂️🤦🏻♂️
Auto mode not working 2/5
Since the update auto mode not working on v2 cams. I have to manually turn night vision on and off because of this issue.
Great for the price 4/5
I love this camera for its price point. The app works very well too. The only suggestion I have is the same as others have posted. It would be nice to eliminate an area of the screen from motion detection. I have a tree that blows wildly with any slight breeze and I get alerts constantly. I have the sensitivity set to 20 and it still notifies me every couple of minutes. Other than that, it’s a great product at a great price.
Land scape mode does not word. 4/5
Please fix issue.
BEST Kept Secret !!!! Shhhhhhhh !!!! 5/5
By Sleeping Beauty SC
When the rest of the world finds out about THE WYZE SECURITY CAMERA , Will you remember us little people !?!
I have purchased security cameras in practically every price range , THE WYZE SECURITY CAMERA SYSTEM is second to none, regardless to there generous price !!
Just from opening the box , you will immediately know that WYZE is a FIRST CLASS Company, along with a FIRST CLASS Customer Care department ( and they do care !! ) FIRST CLASS PRODUCT with every bell , whistle & feature you need !! All for $19 !!!!!! Add a 32 gb memory card for $10 .
Need I say more , Hello ??!
No global support. No IFTTT. UI needs work. 2/5
By New York +30
The latest app release broke IFTTT.
CAMERAS DO NOT GET TURNED ON, even though the IFTTT-Wyze applet send notification that they did.
Are you guys testing anything?
Devs, there are time zones!! Why do you only provide one option: sync time?
Also can you make it not trigger when the light slightly changes. Like a cloud passes by or the Neighboor turns on their light.
Sensitivity does nothing!
Please fix the fool UI. Too many screens!! And hard to playback local video!!
Great product 5/5
I’ve had ADT for years and paid almost 60 a month for service... after moving and not having ADT someone told me about Wyze... it is the most awesome security camera I will say... clear pictures and sound... I absolutely love it and have purchased multiple for my home... it’s great to pull the app up and see everything going on... and the playback is awesome... thank you for making this product affordable for people to feel safe!!!
Incredibly useful 5/5
Got my wife sick and have to keep an eye on her to be sure she won’t fall off the bed trying to reach the bathroom or something else, the cam notify me every time she moves. Save me a trip to the bedroom every five minutes. Just thanks!
Quality App 5/5
I am very impressed with the flexibility of this app and the attention to detail the designers and engineers had when developing this. Everything I have wanted is represented and I have no complaints.
I do however have a feature request for 3D Touch on the icon that allows quick access to the custom shortcuts I have created within the app.
Again, I love the app. The perfect addition to the security cams I prefer.
No Color after recent Update! 3/5
A brightness setting should be installed for the Wyze Cam v2, even with the night vision off and the room light at a minimum there is no longer any color and this recently occurred after the new update was installed, I’ve tried multiple light settings in my house and none of them allows any color to be shown on the camera, while still switching in night vision on and off!!
Redundancy is not a option 1/5
This used to be a great app. Now every so often it makes you sign in with your password. I’m using my IPhone that I unlocked.
Yi camera and app. Initially a password was required and not so now.
Ring camera and app. Signed in one time.
Amazon app requires a initial password.
American and Delta apps requires a initial password.
The only app I have that requires a password is my Gun Broker. It requires a sign in when purchasing.
Come on Waze get with the program!!!
Ditch the constant password nag!!!
No offline recording 1/5
This camera won’t record to the sd card unless connected to the internet which defeats the purpose of having a SD card. Returning the camera to amazon because wyze can’t fix the known issue. Thanks for trying a little bit wyze.
Sensors DONT WORK 1/5
HUGE MISTAKE! MAJOR REGRETS! TERRIBLE TERRIBLE TERRIBLE COMPANY WITH TERRIBLE CUSTOMER SERVICE, faulty equipment, and you’re screwed if you try to get a refund. BUYER BEWARE. You have been warned.
The camera v2 seems to work fine, given its low price of course. Notifications are slow, there’s a lag from when they’re triggered until your phone gets the notification (and I’m using a new iPhone XS Max and have gigabit internet so it is definitely Wyze hardware and software), but that’s fine...it’s a cheap camera and it serves its purpose.
The new Sensors (door contact sensor, motion sensor) are absolute garbage. I never would’ve purchased them if I hadn’t had a decent experience with the camera. But the sensors simply DO NOT WORK EVER. I’ve tried 5 door sensors and 3 motion sensors, NONE work, ever. I click Add a Device and that goes just fine, all indications say the sensors are paired, I get a verbal confirmation from the camera v2 that it was successful. But no alerts ever come through. I’ve tried deleting and reinstalling the app. I’ve tried removing and adding back the sensors. Each sensor has battery and signal strength at maximum, the app says they are connected and shows me signal strength and battery level. I see the red light on the sensor flash when I have motion on the motion sensor or I have broken contact on the door sensor. BUT no alerts ever come to the phone. The phone shows the motion sensor is clear, the door contact is closed, all the time.
I contacted their support team, they took an entire week to reply. I requested a refund and they replied without giving me the RMA, just said they could issue an RMA number if I wanted one (duh! I already specifically asked for one). They said refunds are only issued within 30 days of purchase, and shipping is non-refundable. Even if THEIR product doesn’t work. I’m now waiting for the RMA and it’s been several more days with no response. It’s like they’re trying to ignore me and run out the 30-day clock so they can finally tell me I don’t get a refund.
So, I wanted to pre-order your lightbulbs coming out soon, but I saw you guys aren’t supporting HomeKit for HomePod users.
So disappointed!!! 1/5
By Abbalishous :)
I ordered these and they worked for about a week. Worst buy ever.
By san diego county union
Good, not great UPDATE 1/5
Update 05/2019 ⭐️
I still can only connect to my cameras like 10% of the time when I am away from home not on my WiFi. Almost pointless as security cameras since I need them to work more when I am away from home than when I am home. All other features are worthless to me if the primary feature DOESN’T WORK.
Update 12/2018 ⭐️⭐️
Things are not improving, and even getting worse since the update. Constantly restarting the app, the cameras and our router but nothing helps. Like every use! These do not want to stay connected. Half of them do not work when I’m off WiFi so I can’t access them when I’m away from home. We are using these as a baby monitor (among other things-we have 6) and it is so frustrating not to have access to the camera. I’m giving one extra star because when my husband called over one of the cameras that had busted infrared lights they sent a new one out no questions asked. But goodwill only goes so far when the product DOESN’T WORK. Ugh.
Still waiting for the ability to change settings as a shared user. Please allow the administrator to give privileges. I really want to be able to access the video log. Honestly, the new features sharing videos of strangers is kind of worthless. I have YouTube for that useless junk. So many other practical features I would want the development team to be working on instead. Also would like to see a cordless version, one that works outdoors, the ability to pan around the room, etc. Obviously I would pay more for those improved hardware features.
Original Review 09/2018 ⭐️⭐️⭐️
For the price point these are pretty good. The picture is clear but the sound is kind of terrible. Constantly cutting in and out. And the speak back through the speakers is pretty rough too, very hard to understand voices which come out incredibly loud. I have to restart the app almost every time I open it, if I don’t it freezes up and the cameras will not reload. The notification videos are too short, I wish I had the option to have a longer video like my blink cameras. Also, my husband set these up and we both use them as a family. But because he “shared” the cameras with me he is the administrator and I can’t make any changes, like starting or stopping the motion notifications. Super annoying since I’m the one home all day and I know when the motion notifications need to be on or off. But again, for the price point they work pretty good.
Low quality app 1/5
This app warrants the camera useless. I cannot use the camera I purchased to be used as a baby monitor because the audio is consistently going out and does not come back on unless the app is closed out and reopened.