Need to learn ,, you will enjoy it! 4/5
Tell all must install new app after updating ipad
Dumped the app 1/5
So tired of it not working, I finally deleted it and switched to Apple mail. Don’t waste your time on the Xfinity app.
I LOVE IT 5/5
I LOVE IT SOOOO MUCH
Terrible app 1/5
It refuses to connect me. I have tried to delete and reinstall it without success. It keeps saying the absurd things like my user name and passwords are incorrect. If that’s true then why I could login on a website using the same login information! And then whenever I tried to create an account to test it, it says that I can’t because of too many redirects. Absurd and horrible.
By Appollos home
Please fix my xfinity mail I pay good money for this and can't get my mail.
Can’t login since last update!!! 2/5
A successful login brings up the Authenticator which prompts to allow/disallow the login. I hit allow and it says successful. However, when I go back to the Connect app the “Get Started” screen never goes away. There seems to be no recourse with the app. I have to login to Xfinity via the iPhone Firefox. (Interestingly, the iOS version of Connect might be better than the app...)
Slow and unreliable 1/5
Update:Now as of today this app tells me it senses no wireless connection... hmmm strange seeing as all my other apps that require a internet connection are working just fine and I can pull up my xfinity/Comcast email in apples mail app. This app is absolute garbage.
Original: I use this app but it pulls up emails slower than any other app. Also it is often not working and won’t connect to my account even when the mail app will connect. Kind of pathetic and there should be no reason for it being so unreliable.
Over priced junk 1/5
By Retailer on yelp
Monopolized garbage! Long time customer no longer!
Never loads or works 1/5
I swear this app has been messy and buggy for a long time and nothing has ever been done to fix it. They dont plan on it either. Dont get this app. It will just frustrate you
Stopped working 3/5
Generally this app works fine but it froze up a couple days ago. Restarting my phone has not fixed the problem.
Email app 4/5
Had for a few days, so far it’s working fine
Cannot Get Emails 1/5
The app logged me out and now does not log me back in so I can receive my emails. Just hangs on a screen that is trying to go to login screen. Can’t even log into my emails when on a personal computer and not using the app. Still gets hung up on getting to the login screen. Someone needs to be demoted on your end!
I downloaded the app and it connected everything for me whole it used my existing iOS to sign in.
This is a top of the line user format and concept with really nice text and everything.
I will update after I have used it for a while. Not being able to attack doc may come into play, but for basic email it’s great.
Xfinity Connect does not provide calls history since 11-22-19 1/5
This app stopped providing data for calls since 11-22-2019 ! Why? Company should fix it !!!
Can’t login 1/5
Broken app, can’t even login now
Doesn’t work! 1/5
This is the word app ever. I have iPhone 11 pro max and latest iOS. This app doesn’t work for 3-4 days at a time. I get an error message that there’s no internet connection when I have data and WiFi connection for every other app on my phone working! I have to keep uninstalling and installing to get it to work. Get it fixed! It can be done.
Last update has blown it up 1/5
I can not open up my email. It freezes asking me to login to no where.
Email loading 1/5
Ever since the last update my email doesn’t load on the app.
Comcast is wonderful! 5/5
Love the app! Comcast is so much more than just a cable company.also I saw a comment that says you cannot attach anything but you can.... just click the paperclip.
Awful app it went from bad to unusable 1/5
I just want to read my email!!!! No, i don’t want to use the phone or get voicemail via xfinity. Stop “upgrading” the app with stupidities! You would be better off fixing online access to email, which is cruddy
Idiots at it again. 2/5
Updated the app yesterday and it logged me out as part of the process. Now when I go to login, it wants to link to the browser to pull in the password data so it can “share with the website”. If you do not want to do this, you cannot log into the app.
Since the app does not allow you access multiple email accounts, I use the browser for my other Comcast emails. So now the app update prevents me from doing this by trying to login to the accounts I do not want it to. So guess will have to load a different browser and dump this app altogether
Can no longer sign in 1/5
After not being able download new emails in my phone I updated the app (there was an update released yesterday). Now I’m not able to log in at all, it just hangs on an authorization screen until it times out. Deleted the app and reinstalled, same problem.
Can’t use at all 1/5
I’ve used this app in the past and it was probably a 3 star but now I can’t even get in. It goes to login which is successful but after login in it brings me right back to the get started page. If I ty to log in again and instead go to the site map using link on bottom of login page it will take me to the xfinity. It shows me as being logged in. So I know login was successful but app never gets past the get started page. Doesn’t work anymore at all.
Unlimited blocking 1/5
You should have Unlimited blocking on mobile app. I added service & I got someone else number & I get annoying anonymous phone calls & my block maximum has been reached
Still doesn’t work 1/5
With the latest update it still doesn’t pull up my emails. The update logged me out and there login page won’t come up. Still need to fix all their apps.
Doesn’t work on iOS 13.2.3 1/5
Ever since updating to the newest iOS, none of the Xfinity pass will work on any WiFi. They will only work when connected to cellular. Very disappointed.
Needs improvements! 2/5
I’ve used this app for my email probably since it’s inception. I’ve complained about this before, to no avail. I continue to have problems with my email not displaying new emails upon opening the app. Even when I swipe down (several times) to “load” the new emails, nothing happens. I even close out the app and reopen. Sometimes new emails will then appear, sometimes they don’t.
I also, like numerous other users, don’t understand why this app only allows attaching photos. What about documents? Any other email app allows this. It’s standard business practice to send documents this way. Please help us understand why this is not possible for the developers to make happen.
I love this app for the convenience of answering the house phone from my cell anywhere to having my complete email program !
Has issues 3/5
I find that many times in order for my mail to be seen correctly I have to delete and reinstall the app. Very frustrating.
Great apt 3/5
By Sparky 223
The XFINITY application for the iPhone. Handles everything that is thrown at you from every single directions and a lot more. But it's capable of being able to handle everything in a small convenient package for the users. But it seems to still need updating a little more.
This app is awful. Have had to delete and reload 5 times in the last few days. Horrible!
Has issues 3/5
I’ve been using the comcast app for email primarily. Having said that some of my biggest issues are incredibly simple ones that for some reason Comcast will not address. 1) Allow app users to attach documents!! This is a basic feature function of most any email service yet for whatever reason Comcast still has not fixed this.. as of now you can only attach photos from your device 2) The app is not consistent with the internet version. I can try to send an email from the app and get a “email address is not valid..” and be unable to send. Login via internet and no problem sending to the email address (which btw was valid) 3) It’s glitchy as all get out. Sometimes you open it and email promptly downloads. Other times you open and continue to refresh because there was a visual alert that you have new email. After 3-4 refreshes you go out of the app and do something else then go back into the app and boom.. the email is there? Most of these issues do not seem to be incredibly pressing to solve yet they have been problems for years. Please please fix... would like to give this app 5 stars
Awful. Keeps crashing 1/5
Sometimes I have to close the app and try to reopen multiple times just to get it to load. When it does, it freezes for about minute before the emails load. This app is not improving with each update, but degrading.
Nice App 4/5
Been using the app for a while and find it very easy to use and understand.
Keep up the good work!
Xfinity email 1/5
I have had your email service for over 15 years and just have to get rid of it. I have called in for help but apparently there is no functionality to fix.
It doesn’t search for past emails.
It has no way to remember past email contacts unless you manually load them into the contacts folder.
It is super slow to load new emails even though I have the premier high speed service.
Other poor details...let’s just say it is outdated.
Refresh lag 1/5
I’ve been having issues on a a off with the app not refreshing and loading new emails. This has been annoying and highly inconvenient. I’m at home connected to WiFi and have an iPhone XS so not sure why it’s not working, but this has been going on for months now. UPDATE YOUR APP AND FIX THE ISSUE!!
Couple of things 1/5
1. Please fixed screen resolutions to work on current iPhones(i.e. iPhone 11 Pro Max).
2. Still have issue when clicking on email to view. Sometimes it doesn’t load. You have to get out of reading and head back to it for it to load properly
Email system is old, app doesn’t work 1/5
The app doesn’t load emails nor contact the server at all as many people are reporting. So, I can only get Comcast email on a computer which clearly resembles email from the 1990’s. Check out MS Outlook email and many others as they have improved and added great features over the past 20 years. I’ve had Comcast email since they bought MediaOne about 20 years ago. Literally no detectable improvement to the email system. The app has gone through some changes but usually ends up worse for most. Why stay with xfinity/Comcast?....best reliable internet hands down and because outlook email is free and possibly the most advanced!
Deleted App 1/5
I ended up deleting this app. It started not loading or querying the server. Email wouldn’t load. I now access my email via web browser without issues.
Stops working 2/5
It didn’t used to do this but now it stops loading email. The only way to get it to work again is to delete the app and then download it again. Over and over and over.
Slow and almost unusable 2/5
Out of all the Xfinity apps, this is the worst. I’ve used it on both Android and Apple. Takes FOREVER to load messages when clicking on the notification. It’s like they only push the header to your phone and place you in a never ending queue to download the rest of your messages. Come on Comcast! I’m using Xfinity Mobile and your own app doesn’t work??
Improving generally & in voiceover accessibility 4/5
I can’t say I really love the way this app does things, but it does work, and has gotten better over the last year or so. It plays my home phone voicemails remotely, which is the main thing I use it for, and allows me to get and send text messages from my home phone which is sometimes useful. I don’t really use the email features other than to periodically clean out my Comcast inbox or look at one of their emails, but other than it being a little clunky, that interface seems to work OK.
Very nice 5/5
By pastor franco
Gives notifications but won’t show email 1/5
The app notifies me I have emails and gives a correct badge count. But it won’t load and show anything in the actual inbox. Shamefully bad release.
Email aggravation 2/5
In the past few weeks, emails won’t load. After repeated attempts though any given day I may get the app to refresh once a day. Pretty aggravating when you are counting on receiving an important email...
Doesn't download new emails 2/5
The only way I can download current emails is to delete the app and then reinstall it again. Very frustrating!
Easy to use 4/5
By Lichfield Lion
Most times it works well.
App crashes 2/5
The app crashes every time I use it. Can someone please update this app?
Problems problems problems 2/5
While the ideas behind the app are good, recent updates of it have made the use of it problematic and cumbersome. I think I will be better served by setting up a third party mail app so I can at least retrieve my email.
Yes I have restarted my devices, yes I have the latest updates, and yes my wireless network is active even though the app states it can’t detect one.