An App in Need of an Overhaul 2/5
Even at home this app has real trouble. It constantly is cycling and I don’t have access to many of the channels I paid for. It gets stuck on one channel and then none of the menu options will work.
No record & it crashes 2/5
I thought I would love this app, but it crashes more than half the time I try to watch something, and you can’t schedule recordings through it
Not Quite 1/5
This app isn’t optimized for newer phones with 18:9 aspect ratio. No longer have the ability to set up DVR recordings from app. Needs some updating to be more useful!
If only zero stars was an option... 1/5
Why Xfinity would you purposely REMOVE one of the only features someone uses on their mobile app ——- the ABILITY TO RECORD SPORTS/SHOWS WHEN YOU ARE NOT AT HOME!
Since you have removed that feature the app is basically worthless. Crashes nonstop. Unless this is resolved- I’ll be evaluating other carriers.
Comcast is trash 1/5
1. Can’t set DVR to remotely record content.
2. Can’t watch most content outside of your home. Because, you know, your money doesn’t count outside of the house.
3. Downloading content to your device is slow as molasses.
4. Downloading content from the cloud removes it from the DVR—because, uh laws of physics and blah blah blah. Not.
5. I pay $200 a month for this trash? Why? Oh because it’s a monopoly and I have no choice if I want internet and television.
Why did you do away with the record feature? It was so nice to be able to set up a recording I forgot at work.
Sick of it 1/5
This app used to work for the most part. Now every time I try to watch a baseball game it tells me I have to be connected to my in-home Wi-Fi. I am connected to my in-home Wi-Fi. If there's a different licensing reason why I can't watch the game, make that known. Don't tell me I need to be connected to my in-home Wi-Fi when I am connected to my in home Wi-Fi. This on top of the other situations I experienced where the app would not even download content was enough for me to uninstall it.
Home WiFi 2/5
I use my iPad to watch TV and movies daily in my home and no where else
So why am I constantly unable to watch a favorite show because of the error message: must be connected to home WiFi
This iPad never leaves the house and is only connected to one WiFi signal
This is extremely frustrating as switching WiFi signals (5 to 2.4 and back) with little to no success. Same results when I reboot the device.
Please fix ASAP as I pay for this content!!!!!!!
Many Problems Ignored 2/5
Wretched Customer Service from Comcast. Reported mutiple problems with the app and after many conversations at the senior level of tech support and 2 calls to the Comcast Chairman’s office, no fixes. This is a comment about the “beta” Roku Xfinity streamming app. How long is an app in the beta mode. This app has the lowest priority at Comcast. How can it be launched nation wide with wretched service? A replacement for cordcutters? NO Thanks...Comcast do something!
By confused & questioning
I also use this app on my smart tv and what I don’t understand is why if I don’t continually completely exit out of the app after every use it won’t let me change the channel. I then have to uninstall and reinstall the app
Record a program :( 2/5
It used to be able to record from this program, and now you can’t. It was very nice to be able to do that. So sad that you can’t anymore.
Comcast/Xfinity continues to disappoint 1/5
By Critic the Critic
I have no idea what the point of this app is. I have only been able to watch a few select movies & TV shows of my choice because most show up as in home only. Further explaining that some networks require me to be connected to my home wifi in order to view their content. Which wouldn't be an issue, if I wasn't already connected to my home wifi & receiving the same message. I think my favorite fail of the app so far is the error message I get when I sign in while connected to my home wifi. It tells me that it was unable to log me in & to make sure I have a good wifi connection. I've even tried sitting next to my router with the same message, but as soon as I disconnect from their wifi I am able to log right in from my cellular network.
This app is SLOW!! 1/5
I love the idea of being able to watch show on the go, but this APP is slow takes forever to load and then doesn’t even show the most recent recordings. The internet connection is fine I have no problem with Netflix or amazon video. For as much as xfinity charges for their services, would expect better than this
Cannot watch on iPhone 1/5
Sigh not at home. So downloaded this app. Can’t watch anything. App simply spins and spins and spins. Then get message can’t load .....
Why no there for Apple TV 1/5
Why no there for Apple TV
Doesn’t work 1/5
Every time I try to access this on my smart tv its frozen on one station. I
Have to unplug each time to use it what a waste of time!
iOS 10.3.2 breaks playback of recordings 1/5
By Leela Turanga
Please for the love of God fix this app for iOS 10.3.2 on iPad!
They finally fixed the fact there was no way to sort my favorites. Now that that's fixed if you accidentally update your iPad to iOS 10.3.2 streaming your recorded shows will break. You will get stuttering stopping and re-buffering it's very aggravating They still work fine on my iPhone with iOS 10.2.1 so I think we're due for another update to fix the app I am so angry because Apple didn't give a chance to cancel accidental pressing on update from the nag message. Very angry. Also it keeps nagging me to update when there is nothing there!
No channels outside of your home 1/5
This is a joke. Who needs to watch tv to go on a tiny device when you are at home? No one.
Who needs to watch tv on th go on a tiny device when you aren’t at home? Everyone trying to use this app. If you force a login, you can control how many devices can be logged in with a given account. This restriction is ridiculous and make this app useless.
Way to alienate your paying customers yet again. But this is what I have come to expect from years of Xfinity/Comcast.
Hello battery drain?!? 1/5
This is definitely something new where I can barely watch a few episodes of anything before I get low battery warning and I even try to watch while connected to charger and it doesn’t even charge. Either stays at low level or depletes even further. Something is seriously amiss because I’ve never had an app do this before and I’ve been bingeing shows on my phone for years. Please fix and also please tell me why some shows are only available for purchase when they are on a channel that I pay for. Or why just make season 3 out of six available?!? I don’t know what changes are happening but none of them are positive. You would think in the age where there are more viewing options than ever for people Comcast might start caring about customer retention but it surely doesn’t seem that they care. I think I’ll be exploring my options.
Bring back the record button 3/5
I love this app until they took the record option away. There’s been times when I’m out and forget to record something and then I’m screwed where when the record button was on this app I could go on here and record it.
Lost all of my purchased movies 1/5
Since Xfinity changed its app all the movies I purchased from Comcast/Xfinity have disappeared. I had access to them on my phone just months ago. Then that app disappeared and this app was the only option to download. When I go into purchased movies, they have nothing (and an error message on their web version). Their tech support has no clue how to restore them. Thank goodness I had downloaded all of the purchased movies to my computer in an earlier iteration of this app and all but one of the movies to MoviesAnywhere. The way things are going with Xfinity, it wouldn’t surprise me if those movies eventually disappear from the sync with MA, too.
This also shows how unreliable Xfinity can be for movie purchases.
What’s the point? 1/5
They sign you up for a TV service that you can only watch on your phone or tablet. You can’t cast or stream. This is a rip off. So upsetting. Shame on you, Comcast.
Very disappointed with the app 1/5
We recently switched to Xfinity from dish network. Dish network has an app that you can use to watch shows remotely, and as far as I know they don’t charge any data for that app. But, with the Xfinity app we found out that after you go over 1 TB of data through the app they charge you $10 for every 50 GB used in overage fees. I’m really not happy with that, so I deleted the app from my phone I won’t be using it again.
Decent but no Apple TV? 1/5
Decent App, but no Apple TV? And this App specifically blocks Airplay to Apple TV??? What??? Why??? That is all I need to to make it soooo useful! Please Comcast/ Xfinity ... please fix!!!
You have a ways g o to compete with DirecTV Now.
It used to be awesome. I’m a flight attendant so I’m constantly on the move. It was nice to be able to catch up on shows on my phone/iPad. Now with the new update I can no longer do that. I really don’t know what they were thinking with changing the set up.
Pretty good 4/5
Needs casting feature!
Totally stupid 1/5
What is the point if you subscribe to the service. You can not download this app on the Apple TV. Someone doesn’t have a brain when making an app... HELLO COMCAST YOU ARE LOOSING CUSTOMERS!!!
Where’s the record option 1/5
Once they too that option away the app is useless
This would be the best TV app if you had a cast screen button! 2/5
All of the other TV apps have a cast screen button!So why can’t you? So that we can just have this one episode of downloading all the other TV apps that have the cast green button option!It takes up time and phone storage to have to download all the separate channel apps!
What happened to the record option?? 1/5
App needs to have the set to record option.
Since the last update, this app is overheating my iPhone XS 1/5
1) Since the last update (second week of May 2019), this app is overheating my iPhone XS and draining my battery. Before the last update, everything was fine.
2) The telephone customer service is abominable.
Why is it that when we’re paying way more for Xfinity home cable....that when we use our app on our phone to stream that we have to deal with commercials? Why is there commercials on streaming? There aren’t any commercials on prime or on Netflix why are they on Xfinity for five friggen minutes at a time every 8 minutes?
Will sell your information 1/5
The website requires this app to work on mobile but then requires significantly more information (such as social security number) than is needed for entering login information
Can’t even stream recorded shows 1/5
By Erik H.
I have top of the line router with very fast speed. No problems using AppleTV or streaming Netflix, Hulu, or other apps. But I can’t even stream recorded shows from my dvr in the other room. It’s always been hit or miss, but lately it has been every time I try. Why am I paying $200 per month?!
I really dislike this app. It’s mediocre at the best of times; but, at other times it’s just plain awful. And I never know which one I’ll get on any given day which is especially aggravating.
Sometimes PIP works, other times (like today) it doesn’t. The option to minimize the window isn’t there right now. And trying to toggle between apps, closes Xfinity. (That feature may return tomorrow and be missing again later this week.) I enjoy multitasking with news in the background without having to use multiple devices.
It used to be that I could hit pause and the window would remain open indefinitely. That convenient feature was eliminated some time ago. Pause only keeps the window open a few (maybe 5) seconds now.
I’m sure Comcast is trying to ensure my attention is solely focused upon them and their advertisers. But the end result has been reducing the amount of time I watch to under 45 minutes/day.
Can’t fast forward even on movies. I’m not talking commercials im talking if I answer the phone and my movie gets rewound as I can rewind. Or the movie starts at the beginning vs where I left off I’m screwed unless I watch to watch half the movie again. Makes me wonder why I even have Comcast anymore. I can get all these elsewhere and not worry about this crap
App Always Ask You To Update 1/5
By Frustrated Customer0326
Every time I open the app it tells me I need to update but when I click on update there is no updated. Frustrating!
Cannot get into the app anymore even connected to home WiFi. Used to be an ok app now is quite worthless!
Not sure about these bad reviews 5/5
App works great and allows you to watch live TV and your recorded shows. No complaints here!
Bad download 1/5
My app will not allow me to watch live tv or movies on my cellphone.
Can’t even use it anymore 1/5
Couldn’t use the app with WiFi, only Cell service.
Decided to reinstall.
Now can’t get past the welcome screen
“Get started” button is grayed out...
Need bug fixes...
No more full screen 1/5
Can’t watch shows full screen on my phone anymore. Wth infinity?
Won’t stream recordings from DVR 1/5
Starting on 5/9, app stopped streaming. It shows the list of recordings and lets one be selected; then the 3 blinking dots go on and on with no resolution. That’s the only thing the app can now do, since it can no longer be used to set a recording, so until that is fixed it’s completely useless. I tried restarting my iPad, and uninstalling and reinstalling the app.
Great App 5/5
By VJM REVIEWS
What an amazing piece of machinery. If you give this app a bad review you must be the type of person to rip on all Disney movies...
Casting to other devices 2/5
We pay almost $300 a month and yet cannot cast to other devices unless we use screen cast (you still see peripheral information from the search engine (Google, Firefox, etc) for this much money, we should have to option to cast any channel we are already paying for. This is the very definition of a “racket.”
App doesn’t switch TVs or even work for that matter. No response when pressing icons on Apple Watch 4
Xfinity at its best 1/5
Xfinity has done it again, found ways to turn customers to their competitors, app is terrible along with forever hold time by phone, bad customer service, don’t know how they survive.
Chrome cast 1/5
By xfinity stream app
It’ll be nice if we can chrome cast it to the smart tv to see the movies on a bigger tv.
Xfinity stream app issues 1/5
I'm trying to watch episodes of General Hospital and it keeps saying I'm out of home wifi which makes no sense because I watched episodes from last three days ago with no issue until now.I need to watch this episodes of General Hospital soon I hope this problem is resolved soon.