No more record option?!? 1/5
This was the only point to the app in the first place. Now it is 100% useless. As always, thanks Comcast. Really well done
Please Add Chromecast Streaming Support 3/5
I’ll give this app a 5 if you can please add Chromecast Support to this app. This way I can stream to my TV. Thank you.
Horrible service 1/5
Since your “bug fix” update. I can’t get any channel or show to work.
Can’t record or watch remotely anymore 1/5
My husband and I both travel for work a lot. For frequent travelers, keeping up with your favorite shows is not easy as not all hotels offer the same channel lineup or you may be on a flight while a show airs. Streaming made keeping up with shows easy as I would record and watch anytime. Maybe I’m sitting in the airport so I watch on my phone, or maybe I’m in the hotel and watch from my iPad, either way, it was a breeze. That is until early this year when I realized the latest update removed the ability to watch remotely or schedule a recording.
I’ve seen others mention getting one device so maybe I unknowingly set up my iPad therefore making it unavailable for my iPhone but why can’t I view/update that device in my settings?
Why would we only be allowed one device? How many families today have only one device in their household? That’s ridiculous!! So families must choose who gets to watch remotely? If I use it for my iPhone as I travel regularly, then my toddler can’t watch on her tablet while driving on a family vacation? Anyone with young children knows the benefits of giving them their own tablet with super padded cases vs risking damage to your phone.
My other frustration is the removal of scheduling a recording through the app. Neither the Stream app nor the TV Remote app allows you to schedule a recording anymore. Say I’m out running errands and hear about a news episode that will air tonight before I get home - I can no longer go into the app to schedule that recording. This was another great feature that was removed. WHY???
We pay a high premium for service that is advertised as watch and record from anywhere but it simply isn’t true. Xfinity needs to get their act together. Highly disappointed in what used to be a wonderful app that I used regularly. If you haven’t updated the app in awhile, save yourself some grief and don’t...I wish I hadn’t!
Dvr recordings are not complete 2/5
Everytime i want to watch one of my dvr recordings, it skips time, fast forwards on its own and is incomplete. I can only watch my tecordings in home.
It’s says I’m not an xfinity user?? 1/5
Okay what the hell it lets me successfully sign in using my xfinity account and password with my xfinity WiFi on my xfinity mobile phone as I’m watching my xfinity cable after i just paid my 212 dollar xfinity bill and it tells me I’m not an xfinity user so i can’t use the app what kind of logic is this??
Cutting recordings short by 2o minutes! 1/5
I keep waiting for them to fix this problem and it’s not getting fixed!
My hour-long recordings are somehow cut down to 30-40 minutes. There’s no rhyme or reason to where they take out the missing time but the full recording is not there. This app is a piece of junk!
Most shows it cuts for me are on Bravo and MTV. Where did the missing 20-30 minutes of my shows go!?
What happened? 2/5
By Sad TV watcher
This app used to be great. Now frequently there is an issue with playback & all of the shows on the dvr aren’t available for play back. I used to love this app but it’s gone downhill.
By The Father1
Every time I try to watch tv on my phone it is fine for a minute then an error pops up stating I need to suscribe.
Where is Record feature 1/5
By Punto Com
You force us to upgrade and then remove the record feature. This was one of the best features. I could set the dvr to record while I’m away from the house.
Stopped working after update 4 days ago 1/5
This was brilliant until the update 4 days ago. Now it no longer works at all. No content loads.
What the ....... happened? 2/5
I don’t know who did what but I use this app all the time and I have never had a problem until just recently. Now it stops for commercial breaks and won’t start back up. I have closed it out, restarted it, restarted the phone and nothing works. PLEASE FIX!!
What a joke. How can I not watch certain channels when I’m not at home? You serious. Why would I use my phone at home when I have a goddamn tv. Freaking bums
Won't load stations. When I deleted it and re-downloaded it now gives me an error. 1/5
Now I can't watch TV while making dinner. 😤
Not worth the effort 1/5
Used to be able to record from it which was really useful especially if you forgot to record a program or learned of a new one and aren’t in front of your TV. Now they took this way basically making the app useless.
Recordings skipping 3/5
Anytime I watch a DVR recorded show on the app it skips a lot throughout the show. Rewinding to try and fix the problem doesn’t work. Since I never watch live TV, this is really frustrating.
Recording from our devices 4/5
I don’t like that we can no longer record from our devices anymore. That was a great feature
Latest update 1/5
In this last update this app has become annoying. It would be nice to see the following resolved:
1. On iOS when your watching content and touch the screen the pause/ play and skip ahead and back buttons come up and the screen dims. But then stays like that for longer than necessary. If you accidentally touch the screen you have to touch it again to make it go away. The screen dimming is just unnecessary and more annoying than useful.
2. The most irritating thing is how when you are streaming content from on demand you no longer get the next episode suggestion. In addition to this when the episode is over and you go back to the list of episode it takes you from the episode you were on and brings you directly to the latest episode. Why? If you are catching up on a show after every episode you have to drill down to the season and episode every time.
3. What happened to to the info button? For instance you used to be able to go directly to the recently watched shows and choose info and navigate to episodes and you would land in the list right where you left off to make your next selection.
4. Why does this new version constantly show a bar at the bottom of the screen of the last episode you watched, only it's never anywhere close to the last episode I watched?
This app used to be smooth but now it's clunky at best.
Not good 2/5
This app occasionally works. When it doesn’t it either:
1. will not load a program at all or
2. it rewinds to the beginning and then fast forwards to the part you were watching over and over in a loop that drives me crazy
Unreliable and useless 1/5
By Alan Smithee99
Half the time I go to watch a recording, half the recording is straight-up missing so I have to either watch it on demand with commercials, or wait until I get home and watch it off of my home DVR. And they took away the ability to set recordings. GET YOUR ACT TOGETHER, COMCAST!
It doesn’t work. 1/5
This app is so frustrating. Even over Wi-Fi the stream takes forever to load and it glitches once loaded.
Garbage app 1/5
Always have “playback issues” trying to watch live tv and can’t record shows.
A really poor attempt at streaming 1/5
Comcast is so greedy that I can’t even stream most of my shows at home! I get wanting to make sure non customers don’t get access, but I should be able to watch all the shows I pay for when connected to the WiFi I pay for through Comcast as well! This is a fatal flaw in their business model, and will end up costing them customers. Get with the times! They have essentially removed all value from the app. I used to watch sports on my phone while cooking or doing chores around the house, none of the rest of the family likes sports so they watch something else. Now I can’t watch any NBA playoffs. I can’t watch most Comedy Central shows (on this app or the Comedy Central app, as I used to do it) and the channel list provided does not match the channel list I pay for. If this nonsense isn’t corrected by the time my contract is up, I am going to direct TV. Screw Comcast.
No record playback anymore!!!!!!!! 1/5
It’s BS that you took away That recording playback option. Why would you do something like that? For all that we pay you take that away? What is the reason for something like that? You’re supposed to be consumer friendly not tick people off!
PLEASE READ ABOUT REMOVAL OF RECORD FEATURE! 1/5
UPDATE ABOUT RECORD FEATURE. PLEASE READ:
Please quit complaining about lack of record from app feature!! Comcast was sued by Tivo and court has made Comcast remove the feature. Google it. There’s a lot to complain about Comcast, this is something they can’t change until they pay Tivo a license fee (which I’m sure would be passed on to us).
I've used app for a couple of years. Can't watch recordings with latest update. On an iPhone, iPad, mine or my wife's. video playback freezes, skips and stutters. On every recording! On wifi or cell service. On our network or at someone else's network. Netflix and Amazon, etc. Work just fine. Watching recordings are now unwatchable!!! Don't update.
Let me add, I've called Comcast several times. That's a frustrating story in itself. Open troubleshooting ticket now that they say will call me back. I'm not holding my breath.
Worthless App 1/5
They took the record feature away so now there is no point in having this app. Always the customer who has to suffer and pay. Xfinity does not care about the customer!
Terrible App 1/5
I decided to watch one of my recorded shows on my iPad and after the show buffered up it gives me a connection error. Checked another show and the same problem. Decided to check my other iPad and same problem. You guys need to fix the app ASAP otherwise your going to lose a lot of customers.
That last update didn’t fix the bugs, it made it worse! Now my app won’t play anything at all.
Record shows but they don’t show up 2/5
Frustrated at going to stream on my iPad only to discover the recorded ahow I KNOW is on my recorder does not show up on the list of shows available to watch...making the “watch anywhere “ claims iniperable. Now I am finding that shows set to record nightly are doing so only sporadically. Comcast needs a lot more “bug” fixes
Don’t waste your time!This app is worthless. 1/5
Comcast keeps saying they’re are fixing bugs with their update. I’ve only ever had crappy service with this app. I’ll watch a pre recorded show and it cuts parts of it out. It takes a 1/2 hour show and condensed it to a 21 min show that still has commercials. It is blatantly obvious too. There’s so many parts of the show that cuts off or doesn’t make sense when watching in this app compared to actual tv. And it always says that my recording are 100% full of recording. Tho I usually never break 75% on my tv. Also they only show me one or two episode of a show I’ve recorded. And not just the two newest ones. Just two random episodes. I have recorded with 10 plus items on tv. But on this app it shows 2.
I only used it for the record option. Now that is gone so worthless to me.
It’s ok. 3/5
Direct tv now app will now let you record. Why won’t xfinity do that anymore. If this doesn’t get resolved then I’m going to drop xfinity and go with direct tv
Goodness you got a great 4/5
Stubbornly out of touch with customers 1/5
How many times has it happened? I'm away from home and remember I didn't set something to record. It used to be no problem: I could just use the Xfinity app and all would be well.
Not any more. Xfinity removed the ability to record from the app, so now I either run home, cursing Xfinity every minute of the trip, or I miss it — and tell myself I'm switching away from Xfinity as soon as my contract is over.
How could they have such an advantage and blow it this badly?
Love Comcast but taking away the ability to set and modify recordings was an awful move. Please bring this feature back.
No good 1/5
Why in the world would you remove the ability to record from your phone? Because I'm on the road a lot it would be nice to record a show from my phone and then watch it at home. This was not a good decision on Comcast part. However their customer service is so horrible that they are never going to understand this thought anyway.
Latest update a mess 1/5
By Read and write
Doesn’t recognize ny home network. Programs keep cutting out. Nothing has changed with my network, but this upgrade doesn’t work as it did before the upgrade.
Too much has been added, and now it's cluttered. They're trying to make it look like Netflix. I liked it better before recent updates.
Only HBO 1/5
By Impervious Yragh
I upgraded and after only getting HBO channels??? Where is the rest of the lineup ?
I’m not going to stream TV on my phone and use up all my data 1/5
I’m not going to stream TV on my phone to use up all my data is really too bad that you can’t come out with a full version for the Ruko it’s been in beta mode since it came out bunch of BS
Good potential - inconsistent 2/5
It is actually a good app despite the cost and other stuff.
What disappoints is that the features change suddenly and what you are used to doing is gone.. the next day.
The iPhone app is buggy . Suddenly with the new release I can’t download shows the identical way I used to earlier.
But works on my kindle fire! So the new iOS app update was not tested well !
Called Comcast several times including advanced repair and they too ran short of any answers
Buggy buggy buggy
Comcast/xfinity - Pull up you socks and focus
App issue can’t set to record a show 2/5
The last update you did, now you can’t set record a show from the app, with every update you say your improvements but yet you still can’t set to record from anywhere, that was one thing I liked about this app, bring it back
And YOU know why we are. Fix the app to how it used to be. Give us our channels to watch on the go like you say. Let us record again from the app, and BRING BACK THE DIALER BUTTONS!
Bring back the record feature!!! 2/5
Why the hell did they take away the record feature??? I need the ability to do this away from home. Please fix this!!!!
Bring back record! 1/5
By Geoff's Ipod
Why would you remove the record button? Besides watching from your phone, that is the 2nd most useful thing is being able tore odd something you forgot to do and can’t get home to watch it or record it in time.
Bring the feature back!
Crap app 1/5
By The Reviewer III
Limited content you can watch. Plus can’t record /delete from the app any more.
I’m not able to watch my recorded shows just has the loading dots and it won’t load now. What happened I used to be able to watch it on my phone. Now I can’t. I uninstalled it and that didn’t help fix this issue
Lost functionality and ability to watch dvr shows 1/5
This update is totally worthless. Since the new version if I try watching dvr’d shows it will spin/not work just about every 5 mins or less. Only live tv is now useable, however, they dropped the ability to last channel back to dvr’d shows. What is that about? Granted as I said I can’t even watch dvr’d shows anymore so I guess it’s a moot point.
On an iPad, haven’t updated in months, it works just fine. It’s either my phone, 6s iOS update, which I held off on for over a year, or the app or both.
Others have to be having the same exp?
Never been able to watch sports 1/5
Ever single time I want to watch something it tells me I need to use home WiFi. So what’s the use of it for me?
Why would you take the record option 1/5
By unhappy xfinity user
That was what I used this app for. You too it away. This app is of no use