Great app but.... 1/5
Great app as usually, but this time I tried to press Get Started, it’s not working
What about support for Apple TV 1/5
This is a basic program, nice for on the go. How about an update so that it supports the Apple TV?
By Princess P.M.
You should make the app available for fire stick!!!
Recordings are not synced 4/5
DVR recordings are not on the app. Please fix. They are not syncing. I’ve updated the app.
only available to watch on home Wi-Fi network??? 1/5
So now we can’t watch on the go? We basically have to be at home to watch the app? What’s the point of the app if you won’t let me watch anything on the go. Before you didn’t have to be on any xfinity WiFi to watch shows. You need to change this so I can watch my shows anywhere I go.! It’s annoying and frustrating
Full Screen Ahead 3/5
You updated a while back to allow full screen playback and then took it away! Bring it back and stop playing with my emotions.
Absolute worst 1/5
By Booboo smurf
The worst streaming, cable service ever. You can’t control your dvr, can’t figure out how to use any of the services. You need different apps to do anything with the service you pay out of the wazoo for. Bottom line is that the company and service is horrible.
Never plays the video 1/5
I do not know what is wrong with this app, but every time I tried to watch anything it takes forever to load and maybe plays the video, or just loads forever and never plays the video. Xfinity is seeming like a waste of money considering I can’t even reep any benefits that im PAYING for.
I love the fact that 5/5
I love the fact that you can stream tv and download movies to watch on the go
Does Not Support AirPlay 2/5
Comcast touts their streaming, but they do not make an app for AppleTV. I figure that is not a big deal and that I would just stream from my iPad to the AppleTV. It goes seamlessly, for about 5 seconds, then Comcast shuts it down. So Comcast, either make an app for AppleTV, or stop promoting your half-baked streaming abilities.
Inconsistent providing of shows 2/5
Here recently within past 4-6 weeks so many shows have been failing to load/open. It is very frustrating when this occurs and the app is unreliable in being able to view your favorite shows.
Internally doesn’t work. 1/5
This app is great when it works....which is rare. I can use my account just fine on the web site but the second I try to load the app it only gives me the ability to play purchases from my old account when I moved a year ago. I’ve called customer service twice and spent two hours on the phone only to have them “escalate” my issue to the next “tier” of support only to never be called back and do the same sequence of events over. The customer service is literally illiterate on this application. They are no help at all and just leave you to hang. Best bet, use xfinity internet with Hulu and Netflix. Everything else is a gimmick and has no support.
I love that I pay upwards of $200 per month for my comcast xfinity and this “streaming” app won’t even let me watch MY stuff from MY OWN XFINITY ACCOUNT without being on my home wifi. What the actual f*ck is the point of having streaming if you’re going to be sitting around on your home wifi? To cap it off, ironically enough, I discovered this AT HOME, WHILE ON MY OWN F*CKING WIFI!!! What the sh*t?! Get it together comcast or I will happily cancel and just stream on my streaming devices.
Stupid app 2/5
Can’t set up a recording from the app even within your own home and network. What’s the point?
So many bugs 1/5
Just don’t bother with this app. App is slow. It won’t truly sync with my recordings so it only lists about a third of what’s on my DVR as available for downloading.
Not a on the go app like the adds describe. 1/5
I got this app so I would not miss my favorite shows while I travel and can’t use the live feature without being connected to my home WiFi. If I am at home I can watch it on the TV.
Does not show all recorded shows 1/5
By just anothet customer
The app does not provide access to all my recorded shows. Several key favorites are recorded and show up in the menu on my Xfinity box at home, but do not appear in the recorded list in the app. Deleting and re-downloading the app didn’t help.
It won’t let me click the “Get Started” button :/ 1/5
Had to delete the app because it would not leave the “saved tv” tab, once I redownloaded It won’t work at all... It won’t let me click the “Get Started” button.
Worst streaming app ever!! 1/5
This app is horrible and makes me mad every time I use it! I use it to stream shows and it horrible and so not user friendly. It never saves where I left off, so when I close the app and go back to it the next day, it’s on a previous episode and then I have to fast forward or watch different episodes trying to figure out where I should be. I also think it’s absolutely ridiculous that we have commercials when streaming a show. I pay 150$ a month for Comcast but yet they still put commercials into what I’m streaming. This app isn’t user friendly because it takes like 3 different bottoms to press when I’m trying to find the episode where I left off at. I hate this app. COMCAST, LOOK AT NETFLIX AND HOW THEIR APP IS!! Netflix is way more user friendly, remembers where I left off at, and doesn’t have commercials.
Xfinity stream 3/5
All my local channels are missing
ANOTHER UPDATE AND THE RECORD FEATURE IS STILL MISSING 😖😖😖 1/5
By New Jersey 737
3/16/19 - Yep! They did it again, another update but, still no record function. Comcast is always asking for feedback, all they need to do is read the reviews on this app. YOUR CUSTOMERS WANT THE RECORD FUNCTION BACK ON THIS APP. You do that, I bet ratings will get better.
1/18/19 - HERE WE GO AGAIN!!!!!
Another update and we still cannot record programs. It’s not that this feature was never available and now the public is requesting it the first time. NO...,WE HAD THE RECORD FEATURE AND COMCAST REMOVED IT!!! WHY WOULD COMCAST REMOVE SUCH A POPULAR FEATURE IS THE QUESTION???? YET OUR BILLS CONTINUE TO INCREASE!!!
12/18/18- ZERO STARS! Where is the Siri short cut to set recordings? We had this function and Comcast took it away and never explained why. Bad customer service. For all the money we pay we deserve to have the record function on this app. HERE IS A GOOD CUSTOMER SERVICE TIP: NEVER TAKE AWAY A POPULAR FEATURE FROM AN APP.
Also you have now removed the space percentage from recordings, BRING THIS BACK WITH THE RECORD FUNCTION.
10/19/18 - This update states good news, not good news!!!!!’ BRING BACK THE RECORD FEATURE BACK ! WHY WOULD YOU REMOVE SUCH A GOOD FEATURE? You have never explained that to your customers.
9/13/18 - ANOTHER UPDATE AND THE RECORD FUNCTION IS STILL MISSING!!! Also, the space percentage is missing from recordings... Comcast what is going on???
5/31/18 - Comcast why are you not listening, YOUR CUSTOMERS WANT THE RECORD FEATURE RESTORED ASAP. It had been missing for to long. Why was it removed in the first place? You should read the reviews, your customers are not happy. Yet our bills are continually rising. If I could give zero stars I would.
3/16/17 - Another update and the RECORD FUNCTION IS STILL MISSING! WHY?????
1/28/18 - These updates don’t mean a thing if you cannot set a recording when away from your TV. Comcast why would you remove such a helpful feature??? Yet, your prices keep increasing, please listen to your customs and bring back the record function.
Samsung TV XFINITY Streaming Beta App 2/5
Great idea but there’s an annoying white circle that almost like a watermark in the center of the screen. Is it because this is a beta program? So I’ve been using this app on my TV for a few days and now it just doesn’t work. I’m staring at a black screen with a white circle in the middle. What gives?
You can only get major networks like nbc,abc,cbs etc... if your connected to your home WiFi why would I want it at home I have TVs to watch it on. I want to watch when I'm not at home so not having these channels makes it kind of pointless. Get these channels and then the app would be 4 star.
This app worked okay before the last update and now doesn’t work at all. It won’t play any shows. Even after the latest “update” today
Good App 5/5
By Xd dragonfliez
In my opinion I think this app is good beacause all the shows and movies you can watch on it like real TV so I just think it is cool
Glad I read reviews 1/5
By Old school123-23
Xfinity rep came by offered a great deal really pushing the app so I checked it out sorry!!! With these kind of problems and reviews I’m not willing to take a chance. I’m use directv go works great. Can watch on Apple and on the road. Why change.
Record option taken and never returned. 1/5
Record option taken away and never came back. Comcast has removed the feature rather than pay TiVo. Others providers have this option. Comcast is expensive AF, they are acting like they don’t make any money and can’t afford this.
Also, close captioning settings turns off every time you change channels, very annoying. This app dev team must not use close captions at all. Comcast/Xfinity fail.
Dumb app 1/5
You have to be hooked up to your home WiFi and it never never ever actually works. Don’t even bother downloading this app. Sorry, not sorry
Okay but has big issues 3/5
By Madia Cityfan69
I use this app for a lot of things but whats the point of watching things on mobile if you cant use it without home wireless? Seems useless now...
Latest Update is Terrible 1/5
What happened?! Today’s update has eliminated the ability to watch Xfinity in a small window while doing other things on my iPad.
Please fix this ASAP!
There is literally always an issue with this app. Either the recordings are unable to stream or they disappear on my phone but appear on my DVR. The inability to record via phone makes it much harder to schedule a recording of a show away from your home. This app has took a turn for the worst after the major physical layout change.
Why in the world can you not record shows through the app anymore?
NBC voice/video timing off 1/5
For two days the video and voice is off by at least 30 seconds
The app is great. Easy to use and convenient. However, there is a overwhelming amount of adds. Way more than on television. It’s absolutely ridiculous! Who are most of the adds for? You guessed it! Xfinity! News flash, we already pay for your services! Therefore, I don’t need to see anymore adds for it. I wouldn’t mind if it was a normal amount of adds but, it literally turns a one hour show into two and a half hours. I can’t express my anger any further without saying things that don’t need to be said. Please stop bombarding us with your own adds
Can’t download recordings 1/5
Your update on March 6 created a new bug, I can’t download any recordings to watch while offline, so why have the app? Please fix.
Still Still Still Still Still Still Still Still Horrible! 1/5
Well, they broke it again!
Still cannot record/cancel shows through this app and therefore from anywhere except physically standing in front of your TV. Latest function to be “disabled” is the ability to restore a show from Deleted Recordings folder in this app, which begs the question as to why is there still a Deleted Recordings folder? Lastly, the issue where you click ok to return and then delete a recording and it just pops up again asking if you want to delete recording and you have to go through that 4 times is not fixed. Yeah Comcast, good job!
New name, new icon, same horrible issues! Get error messages when attempting to download any shows. For the few that do "successfully download" they are truncated. Again, I find it fascinating that a big company like Comcast can get away with advertising products that simply do not work. It's shameful.
Latest version...new problems. Now shows are getting cutoff. They show that they are 60 minutes, but when you watch through this excuse for an app they randomly start several minutes into show. Seriously, this is pathetic. People who work on this for Comcast still have their jobs?
New Year...same bugs! 75% of download attempts fail. More than half of downloads are unplayable. I've got a great idea: How about Comcast spends half of their budget for advertising these features on actually making them work?
12/3/16: now my schedule on my iPhone through this app is gone. It's there when I go to it on TV, but gone from iPhone.
11/30/16: "download interrupted" still happening even after latest update. So frustrating!
11/21: offline downloads error out 75% of the time and one's that do complete are glitchy during playback. Comcast, I "challenge" YOU to spend more money on development and support and way less on marketing. How can you sell something that doesn't work???
Comcast should be ashamed of themselves...this app has never ever worked well. Every update fixes one issue and breaks something else. Current prob is that half of downloaded content freezes half way during viewing and only option is to return. If you have any hair before using this app, expect to lose it.
This review written with disdain in Chicago.
3305 error 1/5
I use the streaming app to watch recorded shows with my child. It was working fine and now I get an error message saying program unavailable, 3305 error. PLEASE FIX THIS! I don’t want to drop xfinity but I will , this is a critical feature for us. Can you communicate a time line. Thank you for your attention.
Playback issues 2/5
Day 3 of not being able to watch recorded shows on app.
Whomp Whomp 2/5
My husband and I were excited to try this service. We have gig speed internet with Xfinity (love it) and are using DirecTv Now for our streaming service. I got a flier in the mail for Xfinity Stream and immediately wanted to try it. We were disappointed to realize that you can’t get the Xfinity stream app on any of the devices that stream to my Tv. Our main tv is a Samsung Smart TV but it’s not one of the models included with the Beta app. It’s available for the iPad but not for the AppleTv and you can’t cast from the iPad to the AppleTv right now using this app...or if you can...it wouldn’t work for me. I would love to try this service Xfinity but I can’t use your app :-/
Playback issues, etc 1/5
I see there was a recent update that states minor bugs were fixed, however, I think it has created more bugs. I can't playback most of my dvr'd shows from my iPad or my iPhone app. It keeps telling me there's iOS playback issues. If I'm lucky to get a show to playback, the last 5-8 minutes are cut off on the apps-not on my actual dvr. This needs to be fixed asap
Terrible app, 1/5
Live stream is broken on some channels.It says needs access to location but everything has access to location on my device. Used to show all channels I have on tv but now only shows about 5 and a bunch of music channels. Useless. Aggravating. Not worth it.
I’ve used this app for a very long time and it has become worse and worse. I can’t even watch movies from the premium channels I pay for on the app any more. And when the hell are they ever going to get casting???? Join 2019 people. Horrible app!
App no longer works 1/5
Up until two days ago I was using this app just fine. Made it possible to quietly watch my recorded shows on iPad with headphones without disturbing others at home or to watch them while traveling either by downloading ahead of time or through wi-fi. Now I get nothing but an error that their website says is a no wi-fi connection error. Yet obviously I have a connection since I could google the info from the same device. I thought it might be a glitch in the update I just did so I went to a different device where I had not updated the app and it still didn’t work. Went to a third device and tried with cellular connection and all that got me was to have all my available recordings disappear completely (grayed out, can’t even see what’s there) despite having the use cellular data option on in the app. Have tried everything... reinstall, restart device, revert to older version, restart wi-fi. What is the point of this app if I can’t use my DVR recordings, just see them listed? I can delete them but not download or watch them. I can however watch other on demand content like movies I watched in the television set yesterday. For what this company charges it’s ridiculous that they don’t let you use it in its entirety (also can’t stream STARZ or stream on various smart TVs as advertised, or mirror from Apple TV). I’m not buying all the crap you are partnered with. Instead I will cancel Comcast and use one of the MANY cheaper options.
Never works 1/5
I try and watch shows on my DVR and keep getting error message. Constantly having issues with. The 3305 code says no internet. Well hello I have xfinity for the internet. Big joke.
Many issues but it’s an ok app 1/5
By Eleanor Jones 14
The app has many issues through out. When you try to watch episodes it would randomly stop and start over. I don’t know where I am in the episode and if I’m trying to figure it out I will have to watch a ton of commercials before I get to where I am. Also, commercials are always the same and get boring very quickly. I like that you are able to watch recordings from your tv and watch on demand movies and tv shows. However you are not allowed to watch everything and will have to pay for movies or tv episodes but through your tv. It is a good quality app but could have some updates.
Would be better if they allowed chromecasting 2/5
I don’t understand why Roku has an app but we can’t cast using chrome cast. I pay for the service I should be able to cast it to my other TVs....
No Record Option 1/5
Why can we no longer set shows to record from the app?! This seems like a basic feature. Please add this back to the app.
Shows I saved on tv don’t appear 1/5
Shows don’t appear and it makes me watch commercials for those saved shows that do appear.
Awful Experience 1/5
So what’s the point of this app if I can’t connect my iPad to my tv to watch in a larger format? I don’t have a laptop which apparently allows you to do this sick you’re using a web browser. Comcast may as well take down the app since it does not offer a complete experience or at least be upfront about this. I tried via airplay and an HDMI adapter. Same garbage. Hulu works and I’m watching the same shows.