Won’t recognize my email and password and I don’t understand the “device name” line. Can’t use it!
Can’t maintain a signal and there are hotspots all around me according to the APP
Map shows tons of hotspots but I cannot connect! 1/5
Now my phone is messed up after tech 1/5
By grandmama C
After tech support directed me how to try to use Xfinity public WiFi which never worked my phone will no longer make or receive calls and l need my phone to call for help lm elderly
Kicks off every few moments 1/5
By Fun but there are crashes
Seems to always kick me off every few moments
Keith b 1/5
By confused keith
Can’t connect to it. Unknown error. Said they would call me with a solution and never did.
Not What It Should Be 1/5
This APP doesn’t always provide accurate locations of Hot-Spots. Many show having service, but do not actually have a functional connection. Comcast’s service doesn’t live up to their advertising.
These ‘hotspots ‘ are a joke.
Won’t connect 1/5
I’ve been using hotspot for over a year at this location but it won’t connect now. I’m inside the list address of the hotspot with 2 more near by but no internet for me for last 2 weeks.
Chatted with support but only got unintelligent and rude responses.
Still fails to connect... has my info... Comcast just wants your info
Horrible! Old App was stable! Not this one! 1/5
I wish we have to old app better. This new app doesn’t keep me logged in. When I’m trying to type my info (because it always asks me for my info) it freezes. Very frustrating experience. I have to be installing it and uninstalling it all the time. I gave up though, I started using the online method. Bring the old app back please!!!!
Helpful to find hotspots that don’t work 2/5
So hard to report if a hotspot isn’t working properly. No way to report and not intuitive.
Works well. Looking at switching cell phone service.
Lousy service 1/5
Hot spots won’t work
Not happy... 3/5
Can never login...
Infinity Hotspot 2/5
I used to use the Infinity Hot Spot App.
At that time, I almost always had instant connectivity. Now I don’t. I seldom connect with Infinity. I will delete the app and see what happens.
Hard to find Hot Spots 1/5
Been traveling and having trouble finding hot spots and just getting reception in many places. Supposed to be running on Verizon towers, but.....
Even at home within feet of the router I drop way too many calls!!
Never found a place to connect properly 1/5
Never found a Wifi hot spot suitable for connection, too slow when connected in few places
Very useful, nicely done.
No sirve para nada esta ap 1/5
Cuando comenzó esta app si fue bueno luego no me sirvió para nada que desgracia
I love XFINITY Comcast because I have excellent internet hotspot all the time 5/5
No hotspots in Caldwell Idaho 1/5
I can’t believe there’s not a single hotspot at the Best western Hotel in Caldwell Idaho.
THEX ROYALX SATELLITESESX!💎🛰🇺🇳 5/5
BLESSEDX BEX THEX HOLLYX ANDX ROYALX SATELLITESESXTX! FOREVERX ANDX BEYONDERXS! ÎNX THEX NAMEX PF HĘŁĪŒSX Y 🌙 MOONAX ANDX ŠOLARISXEX! BYX THEX POWERX OFX THEX ĘLOHIMX Y HĘLIHERSX! ÆMENOX!! Y ŠÈLAHX! YÔ ĘL!
Won’t accept login 1/5
The app won’t accept my login and everything says network error unknown
Fix it! Please
Not OK. 1/5
All of the xfinitywifi hotspots that have been functional for years—are now no longer connecting to the internet. As a paying xfinity customer, I’m less than satisfied with this mess. 7 calls to Comcast tech support— a total of 3 hours and 42 minutes spent ON HOLD. No solution to this issue.
I love this app! The download feature is great
Hot Spot 3/5
I have not seen any actual difference. I have the app always on and keep updated. My location is in an area where there are alot of what it shows as available Hotspot. Away for my home wifi using the Hotspot is very hit or miss mostly unconnected.
Taaagc. Stacie a b n mi
Never works! I hate Xfinity with a passion! 1/5
By John Partridge
Piece of junk. Never works. Always have to turn off WiFi so as to NOT connect. Even after downloading profile. Crap.
Poor mapping 1/5
Entering my zip code 33446 and it comes up with something near Yamato Rd - which is in Boca Raton. Please improve!
How does this work? 2/5
By best diverse album
Improving slowly 5/5
It will be interesting to watch Infinity and AT&T evolve to combat new comer to Atlanta Google fiber. Either evolve or become extinct, and with their past poor customer service issues they already have one foot in their grave.Amen!
Doesn’t work keep getting error message
Bad hotspot even though WiFi all around me
Too much work and never get service 1/5
By the time you get connected our in another stop so never get service. Really aggravating
Great Job 5/5
Poor connection 1/5
I was in the middle of a few spots during the day and I couldn't stay connected to any of them on my iPhone or iPad..
The app doesn’t work
Xfinity hotspot 1/5
The connection is so weird sometimes it would connect fully then stops for some apparent reason
Useless To Admin My WiFi 1/5
I was looking for a backup to the phone app which allows me to perform admin functions on my router. This isn’t it. It’s a useless list of xfinity hotspots. That’s antiquated pre-WiFi thinking. Who needs a hotspot map? I can either log in where I am or I can’t. Admin features would make it actually useful.
Does Not Work!! 1/5
The app does not work! Drove past several “hot spots” and NEVER connected.
The Best Internet Service Ever Made !!! 5/5
Super Dupper Cool Man !!!
Home Wifi Connectivity Issues in latest revision 1/5
Approximately 2 weeks ago my iPhone7 began experiencing extreme slowness and dropping on my home wifi. My provider is Comcast, but I a netgear modem, Orbi mesh router, and use a unique home network name. At first I thought it was my network and updated firmware and resets on my equipment, but I soon realized other devices were unaffected and the issue was not my equipment, it was the iPhone 7. After resetting my network settings, removing apps, and disabling location services among other troubleshooting efforts I narrowed it down to the XFinity security profile. I have had the profile for several years without issue, but the latest version creates a conflict and leads my iPhone to believe my home network is not connected to the internet. I have replicated and resolved the problem twice now by installing and removing the security profile. There is a bug that needs correcting.
Thank y’all 5/5
By K Fuller
This app is not working 1/5
I agree with other review all of a sudden this app is not working. It just keep saying unable to connect.
By Peg F.
I can’t seem to get online, can’t watch Netflix. Very frustrating!