Not working 1/5
Can’t get in and I was supposed to receive a call back from XFINITY regarding this matter 2 days ago and no one has yet to call!
This app never works! Goes blank every time I try to connect! Doesn’t even deserve ONE star.
Not working after 12.3.1 iOS update 3/5
By One Tough "Pone"
Ever since this latest update, the app keeps giving the message that
“Hotspots Unexpectedly Quit”
and just gives the option to send a report but after filling in my info and pressing SEND, the screen goes blank. What’s the deal????
Won’t let me log in 1/5
Crashes every time I enter my login information
I dint get what is up with this app 1/5
This app doesnt even work???
Does not work at our location even though rep said it would - no resolution to our issues. We have been more than a month without service
I haven’t been successful in getting the app to allow me to access any hotspots at all. However the handy map features does let me see where they’re located-yet NO ACCESS. Why have a featured promotion on the customer user pages if access is denied to Essentials Customers? Separate and NOT equal. I pay by monthly bill as provided. Why discriminate then?
Never worked-not once 1/5
Crashes every time I try to use it.
Great for not wasting data 5/5
I live in Denver and there’s pretty much a Hotspot around every corner.
Can’t even start it 1/5
I have tried to sign on to this 10 times and it crashes every time. Just downloaded on the recommendation from my Comcast sales dude.
Never connects 1/5
It just never connects at all
Crashes on login 1/5
I’m sure this app is really useful, but it crashes every time I try to login.
Very frustrated 1/5
By dee in usa
Traveling USA and can’t get WiFi to work
Buggy/App crashes 1/5
If you want to see how this app crashes just use an apostrophe in the description field.
Never Works 1/5
I’ve had this app loaded and deleted in an attempt to get it to work so many times I can’t remember! I’ve contacted customer support at least twice for help with no avail and it still will not connect to any of the hotspots listed in the app. My last attempt was yesterday at a nearby store and the app listed a hotspot 414 ft from my position...it never showed up in my WiFi settings menu much less “automatically” connected. If I could give it a negative stars I would but can’t so it gets a begrudgingly 1 star.
Unable to connect 1/5
Unable to cnnect
By Matt A1
All it does is crash
Crashes every time I try to log in 1/5
Haven’t been able to use this app because every time I enter my info and click login it crashes.
Terrible app 1/5
This app keeps telling me my user name and/or password is incorrect. I have changed it 3 times this last week and it still wants me to change it because it’s wrong. What a crap app!
Haven’t been able to connect to any hotspot with this app
Keeps crashing 1/5
It crashes if I try to login. Then asks if I want to send a report.
All Crash and no WiFi 1/5
By Your amazing Minecraft
This app crashes every time I try to sign in on my iPhone 8. (I changed my email so that might have something to do with it) This app has no use to me unless you guys fix this. Why is your latest update 9 months ago? Keep your app up to date and maybe you won’t get such crappy reviews.
GREAT RELIABILITY,AMAZING COVERAGE, SUPERB CUSTOMER SERVICE 5/5
By Andy dawg
EASY TO USE, WE HAVE GREAT PIECE OF MIND KNOWING THAT THERE’S MILLIONS OF LOCATIONS ACROSS USA
Can’t even log in before it crashes, three times in a row.
Not working at all 1/5
App closes every time I try and sign in
So far so good 5/5
App works for what it’s intended.
By marisk 1
App problems 3/5
By app user 987654
Continually searches for hotspot, asks to re-enter password. Input box obscures other active apps.
It never works!!!!!!!!! 1/5
Can NOT join any hot spots
By gdgdwysyx. bch
App crashing 1/5
By Bill 220
The latest version continues to crash and close upon login on both my iPhone and iPad.
Xfinity hot spot finder 5/5
Very good- does its job - finds the hot spots
Works for me! U WANT TO KNOW WHERE THEY ARE?
Does some other things very well too.
Crashes Every Time 1/5
I had high hopes for this app after recently becoming an Xfinity Mobile customer. Sadly, every time I launch it, it crashes.
Have no idea how to use. This WTH
Needs a lot of work 2/5
There are no useful instructions, it does not appear to work much of the time. Annoying and not helpful. Needs real support and design.
In an area with 43 hot spots and phone not connecting to any of them
Can’t even log on 1/5
I have tried to log on to this app for the last 4-5 days, multiple times each day, and the app crashes every single time I try to log in.
I hate xfinity 1/5
By R8R John
So expensive. So sorry unreliable.
Crashes when trying to login.
Don’t work most of the time 2/5
I have a hard time finding anything when I’m out
Life saber 5/5
Couldn’t find connection had an emergency and they made it
doesn’t work 1/5
constantly crashes before I can log-in.
I like it!
No help yet 1/5
By no car so have to ubereats
No help with any connection while out. Why do I pay for this service 🙄
I hate Comcast 1/5
Xfinity is the absolute worst company I have ever interacted with
Hot spot 1/5
This app shows me where hotspots are but why can’t I get logged onto it???
I can’t use my hot spots and I don’t know why 4/5
By Mad Maxxximus
Downloaded the latest version 6/25/2019 for iPhone and this app crashes every time. Hoping it gets updated so I can use it as it’s intended. I’d have given no stars if that was an option.