By regio nlmx
Están pagando muy poco por cada dólar
Good app / Buena aplicación 5/5
By ell surdo
Myt buena app
By Star Towing
Great Service ! !
Good service 5/5
It’s very fast and have a good staff
Consistent and efficient thanks for rendering this service to reduce the suffering and stress passed through before loved ones could receive money from family
Xoom excellent service 4/5
Xoom is very fast with excellent service.
I dad been sent money with other online transfer agency. They didn't charge any money for sending funds. I hope you can as well do the same. God bless.
Bad customer Service 1/5
Just call 15 mins before . Person name ERRIC
Rcv the call . When asked to update my profile , put me hold for more than 10 mins by saying he’s gonna transfer the call customer care.”
Thank you!!! Best app ever 5/5
Can send money to my loved ones at a click of a button!
Really expensive service
Wish i could do zero stars 1/5
Changed my password 8 times and still tells me “wrong email and password” after successfully changing password 8 times!. Called customer service and she had me change password again. Same result and she goes “thats the only way to fix it” im deleting app immediately and never using again. Useless people and useless app.
Needs simpler layout 4/5
The recipients tab has a confusing layout. It looks more like the "my activity" layout in PayPal. There should be one tab for that and another that simply lists my recipients. It should also be easier to quickly see the city for my recipients as well as the country. I have to click too far to see which city the recipient is assigned (I have the same recipient but various cities, for example).
All unnecessary verification 1/5
I tried couple of times to send money through this company and it’s such a hassle. I don’t recommend it. You already provided information of your bank account, you already called them to verify your information, confirm your email. Yet the phone rep asked me where am I when I made the transaction???? Asking me to send an identification??? Like what the heck??? My husband had this app and he didn’t have to go through this. You have been in operation for years as a remittance company. You put me on hold only to ask me questions that is not relevant in using your service. Asking me why I need to send the money??? What is it to you??? Have you heard of privacy??? You have my name, birthday, bank account info, email, phone number??? Like seriously???? I don’t recommend this company at all. I guess I’d rather go back to the old way of remitting money. This is just unbelievable. The amount of inconvenience you’re putting customers through yet you promote what suppose to be a “convenient” experience. Asking me to send your company photo ID and such. I suggest focus on your purpose and not on asking people nonsense questions. I will not ever try to use this company nor recommend this company to anyone ever again. FIX YOUR PROCESS!
6-year members. 5/5
Great app to send money to your love ones, fast convenient & easy, no need to enter information as long u have it in your history for the first sent.
Received right away, no extra charge for the recipient, high rate value amount ,
Highly recommended, more power !
Terrible experience, I recommend remitly
Excelente aplicación 5/5
Poor service 1/5
I would never use this again, I thought this would be easy to use instead of going to the store, ended up going to the store ugh
Gracias XOOM, pa mejor para los Envios. Gracias por connfiar en mi 👍🙏🏻
Excelente me encanta muchísimo 5/5
By Alias el chacal22
Waste of Time 1/5
Says it’s quick to send money abroad; but for a transfer to take 5 days and still being processed is just the worst.
I have been using this app for some time now to send money to my business partner.. I have not made over $500 transfer before but this time I made $950.. It got cancelled for no reason but now I’m scared about getting my refunds from them.. please help cos I’m scared about losing my money
By Angela Dube
Good rates easy process
They’re greedy 1/5
By Me eh ehhhh
Horrible exchange rate and on top of that they charge you a fee. They shouldn’t be allowed to run this app
The app have been asking me to check the receipt and I did it several
Times and I still can not send the money
This outfit has serious issues! 1/5
By Saint Vir
This service is pretty much useless now.
Once you get into “verification hell,” you can’t get out! The questions they ask you get more and more personal and private. It sounded like their process is a phishing scam! When they asked for a copy of my bank statement (after I had answered all their “verification” questions and provided a photo of my passport), I drew the line. I will not send them a copy of my bank statement.
I will never use this service again!!
I asked them to cancel my account. They agreed. But they wouldn’t erase my banking data. So, I had to do something to protect my funds. What a pain in the neck!!! This serviced used to be my go-to remittance app. I have dealt with them a dozen times without any issues. I don’t know what happened. Time to find another reliable company.
Posting India map without Kashmir 1/5
I will never use Xoom again this idiot shows India without kashmir map of India posted on fb without kashmir if not apologized in 24 hrs we will ban you
Worst App and Phone Service 1/5
The worst app in sending money, it is not customer friendly app and the verification process is ridiculous. Had to call back 4 times and each time to verify our process takes over 30+ minutes without any results on just simply verifying my transaction. I will never use this app and I had also simply cancelled my transaction because of phone verification process. Bad customer service!
Good service 5/5
Muy satisfecho rápido y eficaz me encanta enviar dinero desde aquí de mi celular y recargas
Rate can be better 5/5
Rates can be better
5 Star 5/5
Very simple and safe to use.
By Bj Magar
It’s very easy to send and receive moneyas well as very fast
Easiest way to transfer money 5/5
We have been transferring money on Xoom for 2 years now never a problem even when sending money to other countries
While I want to give them a five star because the app is easy to use, they cheat you on exchange rate. You pay a processing fee but then they give you a reduced exchange rate to so they are double dipping in fees. Beware when using this company.
Example today’s USD to Brazilian Reis is 4.33. This app exchanged the money at 4.15 plus charged a fee. So the $6 fee is deceptive. To send $200 today really cost me about $25 due to the reduced exchange rate. I complained and this was their response. Keep in mind the exchange rate I mention if 4.33 has been in place for several weeks. Their 4.1 has not been an accurate ratio for over a year.
“ We're sorry for the inconvenience. Xoom continuously strives to provide you with the most competitive exchange rates possible. Although there are times you may find a better rate, we believe the unmatched speed of our money transfers, our bill pay and reload services, our customer support, and low fees, makes Xoom the best overall choice for your sending needs.”
Sent money to Mexico and they received it in less than 30 minutes 5/5
By MARIA LOPEZ NEW ITUNES
It was convenient for me to send it from my convenience at home plus it was only $4.99
For the transaction
Your Transacion May be Cancelled 1/5
I downloaded this so I could send funds to someone in the Philippines. After entering all of the information I tried send $100. The transaction was cancelled about 30 seconds after sending. I called Xoom only to be asked all kinds of personal questions regarding my relationship with the receiver. They also refused to tell me why it was cancelled. So be prepared to answer personal questions to get your transfer done.
Muy satisfecho por el servicio
Lo mejor!! 5/5
No he tenido problemas con el envío, muy confiable
Great service fast and secure
Gracias es un muy buen servicio 5/5
Es excelente su servicio de informar cuando reciben nuestros compatriotas allá
I love xoom.com
is very easy to use and the best is cheap .-
Easy to understand and Saves Me Time.👍🏻😊
Reload is super fast I don’t have to go to the store 5/5
Been using it for years! 5/5
It’s convenient, fee are the same or lower than other services. Good customer service when I’ve had issues and many options when amount to send is over what you can send on a monthly basis. Saved lots of time and headaches.
Awesome Xoom app 5/5
Sending money has never been so easy or hassle free. I would recommend this app Xoom to anyone that needs this type of services.
The fastest & only way you should send money, and I usually send it from my bed. Xoom and it reach.