Lo mejor de lo mejor !! 5/5
Es seguro mandar dinero por esta aplicación la amo ..
Very good 5/5
Muy buen trabajo
Poor customer service 1/5
Been using xoom and have no problem at all. Until one time they cancelled all my transfer because they cannot verify my identity . I have submitted all the request they ask including my bank account and my driver license but still no help, they literally told me that they cannot verify it after i give xoom whatever they are asking for. The representative and the supervisor were so rude with me and once they said they will reject anyone who they cannot verify. Technically xoom just reject their client because they are failed to verify customer client regardless any reason.
By Boad Seedling
Very helpful, thank you Xoom.
Pls put a section where we can write a message.
Easy to use 5/5
I send money to my dad in Nogales Mexico and I have never had an issue with this app, is great. So easy to use.
El dólar está en 3200 pesos
Y lo pagan en 2900 algo
QUE MAL SISTEMA
Not recommended 1/5
The service is poor
The quality is poor
Sending money is poor and very hard
Muy buena App!
Poor customer satisfaction 1/5
I really dont understand the reason for so prolonged delay in tranferring the funds.
Good Xoom service 5/5
This is a very easy way to send money been using it for a long time and is gas been very safe till now I do recommend
Good when you se less than 300 dollars
I like using xoom but i dont like the fact thAT now is part of PAYPAL
Bueno cuando envias menos de 300 dolares
This app/company is AWFUL 1/5
This company is profoundly dysfunctional. Transactional security is high touch - which can be a positive - but because customer service and verification is totally non responsive, completing transactions is impossible. After attempting to complete a relatively low dollar value transaction, I received an email a few DAYS later that the transaction had been canceled for “security reasons” - nothing more specific. The email instructed me to write to its “appeals” department to dispute the cancellation. I did so. TWO WEEKS later I had still received no response. I called their “customer service” - communication was extremely difficult. I was asked a host of redundant and inane questions. After 20 minutes I was told that everything was verified and that the transaction would go through. To my surprise, I received an email inviting me to attempt another transaction - in other words the company would not complete the original transaction on its original terms, but expected me to “try again.” I had just wasted TWO and a half weeks attempting to verify a transaction this company was not going to honor even after I had “successfully” verified it. This is obviously problematic when you are sending or receiving money internationally and have exposure to changes in exchange rate. My wife ultimately completed the transaction without incident on TransferWise. I hope PayPal can get it’s money back for this lemon.
Money held unexpectedly all the time 3/5
Sometimes you are sending money to your family for a medical emergency or some other emergency. Out of nowhere Xoom has your transaction held because they need to “verify information” for someone you you’ve been sending money to for years through Xoom. Some transactions are easy breezy but these “verifications” are getting a little too often now.
Super fast !! And Super easy👍🏼 5/5
By Mick & Ivy
Very convenient👍🏼.. FAST & EASY🙂
By Gerge 0550
Used to be Great, NOT anymore 1/5
I never had issues with Xoom when it first started but since last year they cancel every transaction. Not one has gone through in a year. I call they tell me ok it's fixed but don't explain what IT is and when I try again, it says cancelled with NO explanation. It's very frustrating, I have family overseas who I send to often and now I can no longer send through xoom. Wish I could give them 0 stars for not being able to resolve this issue or even give an explanation.
Me gusto 5/5
Es rápido y eficiente y seguro grascias👍🏻👍🏻👍🏻👍🏻
By William wake
Been using the application for about a year and the price has gone up 100% twice since I got it
No sirve 1/5
No funciona bien no me pasa de donde pongo mi dirección
By Rin Ab
Amazing app..very easy to send money to my family
Muy byena aplicacion 5/5
Muy buena a plicacion
Fast & reliable! 5/5
I sent and it takes only minutes then my recipients have it! Fantastic!
Adolfo Perez 5/5
Greatest money transfer site I have ever use Its quick. Cheap and delivered to my recipient GREAT.
Happy costumer 5/5
Me encanta puedo recibir el depósito en mi cuenta a minutos de haberlo enviado, tengo como 5 meses usando el servicio y nunca he tenido problema.👍🏽
Absolute gold! 5/5
Been using xoom for last couple years. The ease of transferring money is just amazing. Works as like its advertised. money gets deposited within minutes!
They don’t accept armed forces addresses 1/5
No drop down for armed forces addresses. When I called customer service at my own expense from overseas, the customer service agent told me to use a different address. I don’t have another address. Then they put me on hold and hung up on me. Not Impressed
Great job 5/5
Fast easy and sending is free! Customer service reps on the phone were helpful and polite! it will even be greater if the exchange rate was the same as the competitor but no fee and the recipient gets the money quick is still a better deal! Keep it up XOOM! I'm switching permanently 😉
Excelente el mejor servicio 5/5
By lilis kitchen
El mejor servicio lo recomiendo al 100%
Good service 5/5
Easy and quick- as text message! 5/5
By Melda Mel
I know Xoom from PayPal, it really help me because it’s not just cheaper but also easy and super fast! 1 click, bam! Sent. LOVE it!
Please add RCBC to your banks 3/5
Please add RCBC to your banks
Easy and safe 5/5
By Ping Wiener
Thank you for making this wire transfer so easy and efficient, love it so much!
I don’t have to go to the bank and sit for an hour before it is over.
Fantastic service 5/5
Best way send money works great and customer service is excellent. Been using almost weekly for year only way send money ! Thank you fantastic !
La app 4/5
Necesita mejor la aplicación
Fantasitic but need a little more 2/5
It’s a great system, I like it.
But no info which I can’t send to my business account in Japan. Must be an individual. That is not mentioned and no pop up until receiving cancellation email. I will redo it to my personal account.
So secure even illegitimate users can’t send money 1/5
It is kinder and gentler to have one’s teeth pulled than to use Xoom to send money. As a legitimate user sending payments to research participants in India Xoom routinely confounded - seemingly accepting transfer only for security measures to kick in that might as well been producing four living grandparents.
Recipients collecting money in India hit a brick wall even when mentioning “Ria” and producing valid documents where Xoom said that money was ready for pickup.
I would STRONGLY advise no one to use this massive waste of time of a service to attempt to send money to India. It just simply does not work.
Buena aplicación 5/5
Muy buena aplicación
Facil de usar
Xoom should update holiday of country on website to know people 1/5
By tony ind
Zoom should update holiday of sending country to know peoples
Extremely annoying service 1/5
World remit, wave and even western union are way more customer friendly, more convenient to use and secure at the same time. The purpose of signing up for Xoom was to make international transfers. If every single transaction I make is gonna be questioned, delayed and scrutinized even after I’ve sent my personal documents and talked to customer service on several occasions, then customer convenience and satisfaction have automatically been thrown out the door! I would rate Xoom zero stars if I could!
Excellent security of checking 5/5
By kannada naadoo
Although it annoyed me as I was in my country my account was held on verification etc asking me for the US documents
I will not provide my documents .I came to US and unlocked my account by talking to customer verification department.
Please continue to the same kind of security service of verifying
Lo mejor 5/5
By vister loca
Excelente travajo de Xoom
Xoom solía ser una vía muy confiable para remesas para nuestros familiares en nuestros países pero desde un tiempo atrás an estado reteniendo mis envíos asta por una semana por dicho problema creo q es mejor buscar métodos diferentes como por ejemplo WesternUnion o otro medio para poder seguir ayudando económicamente a nuestras familias simplemente se an convertido en algo detestable por favor no confiar en ellos más
The worst app, find other way to send money
Exchange Rate 3/5
I love Xoom coz it’s fast.Been using Xoom since 2006.I just wish that the exchange rate is a lil bit higher😄
Easy and fast very convenient 😍😍😍😍😍