Great Website 5/5
By emma faith!
i’m new to online shopping, and i’ve ordered from zaful 4 different times! i trust zaful a lot, definitely a reliable place. the clothes are cheap but great quality. make sure to check sizing charts and look at reviews of items. sizes sometimes differenr!
Has a lot of good options for plus size girls, I lot it
my order came in less than 2 weeks, which is great. one of the shirts smelled like straight up vinegar though...
By ig soufsidewon
Man thank you for dis app if I never found dis I don’t no wat I would do ur the first app I ever found with denim jeans in my size 🤞🏾 keep up da good work
I have spent over $100 on this app and then went to read reviews on when people have got their package and was very sad to see that everyone did not get their package when expected. I just would like to say that I got my package 2 days earlier than expected (5 days after order was placed) and my order was correct. I had a very very very good service with them; I highly recommend ZAFUL.
Quality, fit & service over all. 2/5
By cata catii whatever
Clothes are very cute and there’s some good ones but overall the quality is terrible, very cheap jewelry, even though the price is low I though it might resemble something like forever 21 or H&M, it’s even worse. Clothes do not fit well because they don’t hug you like the fabric you’re expecting would. Takes a long time to get here, ordered twice just to be sure it wasn’t just the specific items I got, it wasn’t. I recommend you shop elsewhere. Looks better in pictures, terrible in person.
Never got my package 1/5
It has been over 2 months and haven’t recieved my package and they are saying it got delivered. They wont return my money after expressing how angry I am about never getting my package..
Didn’t arrive for 3 months 2/5
Clothes are ok. Arrived several months later. A total waste of time
Worst company I have ever ordered from. 1/5
I ordered off of them about 2-3 months ago and I never got my clothes. I called FedEx (the company that delivers my mail) and they said that someone at Zaful ordered for it to be DESTROYED. I called Zaful and they said that they don’t have the power to destroy my clothes. They said that they would only give me 50% refund because they “sent it to the right address” even though I never got it. I am not $76 down and they won’t give me my $76 back. This company steals from its customers. I have talked to multiple people close to me and they have said that they have all done the same things to them. Don’t order from this company unless you’re counting on not getting your clothes.
No good. 1/5
Its been almost 3 months sense I ordered and I still haven't received them. After I ordered of course I started seeing videos about how Zaful takes forever to deliver your package and my friends said they are unreliable. I messages them to see what had happened and they said “sorry you havent recieved your package(s) yet. please click the button below, blah blah. I went to click it and it was just white nothing loaded nothing showed up, I tried multiple times and still not happy. Will not be ordering from here again, not happy!
By Caution 🧐😖😳
I don’t like doing business with people like this. They don’t even allow you to unsubscribe from their email. Usually at the end of an email it gives you an option to unsubscribe.
I would give this company 0 starts if I could.
By isaac .c.c
Is this app legit??
WORST EVER! 1/5
JUST DON'T ORDER from this app!!! they take the money, and say that your oreder has been delivered but you don't get anything! than they say just call to your post office .... NO.!!!! BYE It was my first time ever I was ordering from this app. and the LAST one!
bathing suit 1/5
I ordered a bathing suit from Zaful in the middle of April and have emailed them multiple time and still have not receive my package!
Bad material. Spent a good 107, only got two shirts and not the two other shorts. No email confirmation but the money was taken. Ebic
My favorite for summer 5/5
By sharon barcia
I love this brand
Good app 5/5
I absolutely love love love ZAFUL I go on it every day they have a huge variety of clothes that are all cute.
ZAFUL is pretty great 4/5
The only problem I have had with them is kind of slow shipping but what can you do ?! ;) they always arrive and ate pretty good fabric. I would say size up if you’re questioning between sizes.
Trendy products, good quality. Just take so long to ship sometimes think get scammed. 🥴 but it came and hopefully my order this time will come but it’s been a month
No help at all! 1/5
You guys I have been following my package and no one is responding to my emails or follow up! I don’t recommend this app or website
DO NOT SHOP HERE 1/5
I had the worst experience shopping here. I did not even receive my package that I waited almost 2 months for! It was sent back to the sender for an incomplete address. I checked my order receipt and I had added the correct address. They wanted me to pay them more money to get my order back to me. And they refused to refund me my money! It took ALOT of back and forth and I still didn't get my full amount back or my package.
Highly Recommended 5/5
I bought swimming suits on here. Great material clothing on low prices, very reliable :)
Worst Customer Service EVER 1/5
By gold 1111
I ordered a dress from this app and upon receipt it did not fit well. I wanted to return it so I started the process. After extensive back and forth with customer service in the WORST messaging platform, I was assured a full refund. Not only did I never receive my refund but now the ticket where I was promised a refund had been removed. 0/10 DO NOT RECOMMEND BUYING ANYTHING FROM THIS TERRIBLE TERRIBLE COMPANY.
By Beve Agui
Toda la ropa súper linda, cómoda y de buena calidad 🥰
Not anymore ! Very unpleasant experience 1/5
I have purchase for second time on this website took me almost one week writing emails to get authorization to return some items and still haven’t get the approval this happens before the coronavirus last year was the same thing so I decided just to give away the items instead to return it ! This website doesn’t work the customer service is neglected no phone number no prepaid shipping you have to return it and pay it out of your package ! Some
Clothes runs to small and some of them super big ! Some fabrics are good quality some others looks different !
I love shopping on Zaful. I always find the cutest clothes for a good price!
The quality is mediocre. Horrible customer service for returning. Sizes are smaller than normal
Hit or miss but still a fan 3/5
By OG zaful buyer
Really cute clothes but very hit or miss. It would be five stars if everything fit the way it’s supposed to. Positive that everything is cheap though and they do expect returns. I’ve gotten things I LOVE and things that look totally different in person than what I buy
Excelente app y la ropa y entrega espero seguir disfrutando del servicio y la calidad a un excelente precio
Orders Never arrive 1/5
This place is terrible
I cancelled my order and requested a refund on March 31st and it is now June 27 and I still haven’t gotten my money back. I have emailed, called, messaged, and filled out tickets and either got no response back or they keep saying they will refund me in “2-5 business days” but they never do. Not only that but I paid through PayPal so it should show up in my account within 48 hours but still nothing. Worst clothing app by far.
Do not buy from ZAFUL 1/5
The customer service is terrible and I would not recommend buying from this brand the clothes are low quality
Love it 5/5
It’s super cheap and I bought a whole outfit for a challenge that me and my sister did and I spent less money because she went to forever 21 online shopping and I went on ZAFUL and I only spent $14.20 and she $27.50. I love ZAFUL!
The clothes are so cute and comfy! So glad to find affordable cute clothes that aren’t cheap.
Customer support doesn’t work 2/5
The day after I got my order I reached out to customer support because half the clothes I ordered were way too small. They responded that they would just refund me or send another which is great! BUT now when I go to the support page on the app none of the buttons respond?! I tried uninstalling and reinstalling, clearing the cache! And since I set up my account through my gmail, I can’t log in through a browser since sign in through gmail isn’t an option for some reason?! Now I have no way of contacting them and they haven’t responded to me!
I was about to buy $250 worth of shirts from this company but after reading and hearing from close friends I don’t think I will, too many chances I’d end up taking. But they do have some good stuff I just personally prefer to shop where I’m more
familiar with the shipping and card handling situations
Tracking number? 3/5
I like this app quite a bit but I don’t understand why it won’t let me track my package. I’ll hit the track my package button and it will just take me to a blank white page. I’ve tried updating, deleting and re-downloading the app and still nothing.
Don’t support cultural appropriation. 1/5
I don’t think my morals would be in the right place if I supported a company that sells over-sexualized traditional clothing. Asian culture and clothing have been judged for decades but now that its being made into crop tops and high-slit dresses, people seem to love it.
They are thieves 1/5
This is truly the worst place I ever ordered from. I put in my address for my order and the app switched my address around to the wrong address and when I asked them to fix it they told me that they already shipped it and that they couldn’t do anything at all. So when I asked them for a refund they continued to ignore me and tell me that they couldn’t do anything. They proceeded to tell me that I needed to contact my local post office in order change the address . When I told them I was unable to do that they continued to ignore my request. DO NOT EVER ORDER FROM HERE. THEY WILL TAKE YOUR MONEY AND NEVER GIVE IT BACK.
great app😍 5/5
i love this so much , it’s great ! and super easy to use !
[men] Mid to below average 3/5
I never really write reviews but I felt compelled to this time. Is Zaful the greatest clothing app in the world, No, is it cheap and fashionable, Yes. The sizing on most products are all over the place so you really need to know your measurements and work from there. The quality of the clothes is subpar but for what you pay it’s just right. Shirts can be a huge hit or miss and you MUST pay attention to detail because sometimes there’s writing on them that literally makes no sense; I’m talking gibberish kind of wording. Other than that The joggers/cargo pants are worth it, some sweaters and jackets but Like I said you have to pay attention to detail because one piece of gibberish can make an item go from hot to not. A lot of people complain about the shipping but I honestly haven’t had any issues I always get my stuff within 2 weeks or less.
It’s awesome. This _______ is fire. Keeping it 100
AMAZING QUALITY 5/5
These are sooo soft! The material is amazing and high-quality I love it!
By Vanessa Aleman
Todo muy hermoso e increíblemente perfecto
Bad service 1/5
I havent received my package since April. The tracking number is stuck at the same point since june 8th. Scam!!
Shein is so much better 1/5
I ordered 8 items from the Zaful app and only received 1 (1 month later). I have currently been waiting 3 months for the other 7 items in my order. Apparently my items have been sitting in a warehouse in China for over a month. When I called and sent a email, customer service told me that they would resolve the issue shortly, however it has been 2 weeks since then and there has not been an update in the tracking details of my package. I would recommend not buying anything from this app or the website. I bought 8 items from Shein and received then all within 3 weeks of purchasing them. If you want to buy anything online I suggest the Shein app or website for your purchases.
Won’t give me a refund 1/5
By dont buy it from here
I contacted them many times but they just won’t give me a return label and let me refund my order. The quality is not that good but I still kept some items. The tickets I submitted has been processing for many days and I think they just don’t want to give me my money back. I’m getting really frustrated and I swear to god I really want to sue them.
Takes forever to ship!!!