I like this app 5/5
So far, I really like this app. Have some many options when it comes to bathing suits, and have cute dresses, shirts, and shorts. So far, not so bad
Slowest Shipping EVER 2/5
Placed an order on 4/30 for 3 items and to date I’ve only received 1 of the items. No tracking info available on the other 2. The 1 item that arrived was cute, but to me I would’ve rather gone shopping locally than wait that long. The other 2 items I’m waiting on... we’ll see if it was worth the wait or if I’ll end up returning. Had I known, or been given even an estimate, how long shipping would take, I never would’ve placed an order.
NO SIZE CHART 3/5
there is no size chart...VERY UPSET
By Da Macho Taco
I love ZAFUL so much. They have affordable clothes for the same, or even better than urban outfitters, hollister, pac sun, etc. The only thing they need to work on is faster shipping. Like Gurllll I need my swimsuits pronto
Stole my money/ sold me an item that they didn’t have 1/5
So a few months ago, I ordered a sweater from their flash sale. A couple months passed, and I still hadn’t received it, so I sent them a message via their customer service chat inquiring where my item was. They told me that they didn’t have it anymore (never told me this beforehand) and that they didn’t even have it when I ordered it. First off, why would you even sell me an item you didn’t have anymore?? Anyway, they said I had two options: I could get a refund in store credit and use it as a discount on my future orders, or exchange for another item. I tried to use my refund on another item, but it only took off $2 from my $27 order. I sent them a message saying that I was upset that I couldn’t just get a whole item because they made a mistake and didn’t deliver my first order so I should NOT have to spend 10x the amount I originally spent (because my first order was $25 or so) and if they only let me use $2 of my refund on each order, I’m gonna end up having to spend WAY more than what I originally paid. I’ve continued to message them and have still not gotten a full refund of any sort. So basically, zaful “sold” me a product they no longer had, took my money, and never gave me a refund, aka they stole my money. I’m extremely upset. This is absolutely ridiculous and unacceptable.
ZAFUL review 5/5
Wonderful items, great quality!
lies about arrival date 1/5
i order a couple of bathing suits earlier in april and i still haven't received them. the tracking info says it arrived may 3 and it is now may 24. i haven't spent many dollars on zaful but this has to be the most annoying thing about this app. this has never happened to me before but for some reason it is now. i would like to know where my package is. i have tried to use the customer service thing on the app many times it does not help.
Can’t find my address 1/5
I entered and rentered my address and it can’t seem to find it. Then when I try to go ahead anyways it gives me a totally different address to use. Really sad because you guys have some really cute stuff.
Excellent App 5/5
The idea of this app its amazing everything you need as women in one place. Love it.
even if you pay for express shipping that doesn’t include processing time and takes over a week. If you need the order in a timely fashion i do not recommend using this site
LOVE IT! 5/5
By rach pie
the app is simple, and their products are great!!
I rarely ever do this but they deserve a full five stars. I ordered a shirt and I had received it in 7 days. I’m really happy with the results aswell!!!
Longgggggg wait 1/5
The processing time for an item took a week. That doesn’t even include shipping. And no where on the app does it say how long it will take for you to get your item. I had to contact customer support after not receiving shipping information for days. Definitely not a good place to order something you need within a couple weeks. I’ve ordered from similar sites and it did not take this long to get my orders and they came all the way from chine to US. Super disappointed. They also have very limited size selections on some items. I’m not plus size but I couldn’t find very many items in my size.
Way too easy... 5/5
...to stock up on cute clothes. I love the swimsuits especially.
The app itself is pretty well put together. It’s organized and easy to navigate. However, shipping details need to be updated more often. Not knowing when my package is going to be arriving created a lot of frustration and confusion.
Good quality 5/5
By emotional mystery
I haven’t ordered anything so far but I’ve seen thousands of reviews and review pictures and everything seems really nice. The app is also very minimalist and easy to navigate!
Very beautiful clothes, one of a kind. But never ships out.. plus they stay with your money and btw their customer service line don’t work.... I’m one happy customer.
By Amber kay 😜
I absolutely love this app I downloaded it about a week ago and I’ve already bought so many things for so little money stuff that I thought I’d never be able to get from just a regular store,that I can buy here in the shipment is fast and easy!
HORRIBLE SERVICE 1/5
By Geny Johns
They don’t have a call number! They don’t want you to return items even though their size charts are wrong and they’ll only do things that will benefit them. I WANT MY MONEY BACK
FALSE ADVERTISING 1/5
I don't know why but I am just annoyed by their false advertising 🤦♀️. Always pops up on facebook about clearance down to $1.99 showing the good looking products and then went ahead and checked the app nothing is $1.99 not even swimwear. They always say free shipping but no they are not. Next time, just he truthful and stop wasting peoples time by putting up your false ads. Hope you realize it's so annoying.
I would just like to know how long this ‘processing time’ is because it seems like WEEKS OR EVEN MONTHS. I counted on this store a lot and i’m supposed to go on a trip in a week and nothing has come in. When I press on the tracking info. it says ‘no tracking info.” All I see is people complaining about his yet nothing has changed. I would just like to know when my package is coming in and how long this processing time is. Until then i give this a 1 star although their clothes are beautiful there’s almost no way to obtain them in a reasonable amount of time.
I don’t like leaving bad reviews for no reason but I ordered a cover-up and swimsuit and it didn’t fit and the number provided was a number that wasn’t in service, it’s very difficult to return the items so I will just keep it and just buy a new one it’s too much trouble and I can’t get ahold of anyone. Also it took forever for my package to arrive.Never again will I ever.
Love the bathing suits but............. 3/5
By Battle run gamer12349
I love these bathing suits so much their sooo cute and colorful. The only thing is the ones that I like never come in the X(or 10 in the US) and I like my bathing suits a little bigger and they almost never have 2X(or size 12 in the US) can you add bigger sizes for the bathing suits. Your site would be perfect if you did!
Deserve 0 stars 1/5
Ordered a jacket 2 months ago and they took my payment but I never got a confirmation code or any tracking details so when I went to get a refund it told me that my money was returned to my bank and that I could check now fast forward another month and I still don’t have my money I recommend ANY OTHER shopping app than this one
By Baby girl 😊
i love all their clothes & swimsuits!! they are true to size & always come in on time. 10/10 recommend
Several months wait time 1/5
If you’re in a hurry I wouldn’t count on this store
I love this app all my outfit looks good on me 5/5
10-10 it’s 100 love everything
Great app 3/5
Take in to consideration the girls that can’t wear these type of piece sets and crop tops and shirts pls take this in to consideration
Disappointed in shipping detail 1/5
I want a refund, the description didn’t say 8-10 business days it said 6-8, I contacted them telling them about it, they tell me it takes 8-10 days at this point it was a week🤦🏽♀️ now it’s passed the 10days & my items aren’t here the only reason I ordered them was because I needed them for a trip & they won’t be here in time!!!!
Dont order 1/5
Didn't receive my order, which i ordered 2 months ago or maybe before, i dont recommend at all!!!!!
Fantastic Styles for Great Prices 4/5
I love shopping on this website! It’s quite addicting! I start playing the games to get points and love watching my total drop when I apply the code. I also love that I can put styles together and it saves it as an outfit! This includes accessories too! The only complaint I would have is it takes a long time to receive my ordered items, and I can get impatient. Also it’s difficult to edit an item if ordered the wrong size. It would be great if I could just edit the order while in processing.
Unhappy review. 1/5
Stick to selling woman’s clothing. I ordered a XXL hoping it’d work for an XL. Not even that I had to wait like 2 months to get the useless piece of crap. I finally get and it says “XXL” I unravel everything and look at and I already knew y’all messed something up. Why in God’s name was it a small inside a XXL package
Try ROMWE 1/5
Honestly the worst website, they took 2 months to Deliver and I didn’t even get all my stuff, where ROMWE took 1 week and 2 days! Then I got 2 sweatshirts that came with stand ROMWE ROMWE ROMWE
By Jacksonville 2951
clothes are decently priced, but they constantly send you notifications. i, a student, also tried signing up for the student program, but they didn’t let me because my email ended in .org instead of .edu. which makes me mad because i would very much like to have a discount.
Cute stuff but... 2/5
I ordered a bikini on May 9, 2019, paid for express shipping or whatever you want to call it. May 15, 2019- still nothing. They have not even processed my order yet, let alone shipped it... It's a shame because they advertise a lot of cute clothing with what appears to be decent quality, but I can't speak from experience. Such a shame. I won't be ordering from Zaful again.
Keep it up 5/5
I love the low prices
Fer anda 1/5
By fer anda
the worst store they charge and they do not send the order and you have to beg for your money I do not recommend
THEY SELL YOUR CARD INFO 1/5
Do not use this app; the reviews are fake and the clothes are CHEAP; I ordered several items and upon receiving them, they were poor quality, way too small and just didn’t look cute. I have been dealing with this company for a while now, I finally got a PARTIAL refund and now my credit card has been hacked TWICE, this is the only new company to have my card information. DO NOT USE!!!!
ZAFUL review 4/5
By jacklyn elizibeth
Pretty cool! Just maybe let us mix and match sizes!
Love it 4/5
I bought clothes from here before and I love them ! They came at a decent time and I plan on buying more
Harsh app 2/5
This app has many creative styles of clothes but they have an issue where they run out of sizes, i’m a large and find it very hard to find my size, alternatives would be XL or more and it’s just not a sacrifice i’m willing to make for a purchase
ZAFUL has the best bathing suits, sun dresses, and two pieces!! This app is super easy to use and so affordable!
Out Of Delivery Range? 2/5
Then why allow me to download the app if i cant even purchase anything? ridiculous
My bad Review 1/5
I have bought an swimsuit 3 necklaces and they still haven’t came in yet. 1 week and 2 days later... very disappointed.
LOVE THIS APP 5/5
My sister told me to download this app so I could look for cute bathing suits, and I am IN LOVE. The app is so easy to use and shop on!
Never received item 1/5
Zaful is super frustrating to work with. I reached out on numerous occasions about a parcel that was lost in translation. They said they needed seven to ten business days to figure it out. No one reached back out. The parcel is still missing- meanwhile, They could have actually had good customer relations, refunded me and sent a new bathing suit. However, they are not customer forward- and are potentially only driven by money. As a college student it’s convenient to pay low prices, but in the grand scheme of things I would rather pay more for good business and perhaps not fast fashion. This experience has shown me (and I hope others) that fast fashion really isn’t ethical.
By this app sucks300
This APP and shopping experience is absolutely terrible! The dress I order came ripped and it was extremely small. I even ordered the LARGE and I am a true small!! The dress literally would have showed my butt it I wore it! The material is terrible! Do not waste your money. Also I ordered a swimsuit two months ago. I have emailed the company multiple times and they can never give me the location of my package! Can’t wait to see how terrible the swimsuit is!
Great Prices & Opportunities To Win Free Stuff 5/5
My daughters turned me on to this app and turns out I love it too! They have great prices and decent quality items. They give you many opportunities to win free items as well as earn discounts on purchases.
Horrible app 1/5
By Dioxides a
Will spam your phone with ads and notifications, expensive prices, terrible service and extremely slow shipping services. Also, their ads are everywhere on the internet, annoying pop ups that you can't avoid. To the developers of this app, I hope this review changes your mind on this terrible app. Delete it. And stop it with the pop up ads and your annoying offers.