Let some sparkle in your day! 5/5
I was feeling less then my shiny self recently so I decided to brighten my afternoon with some beautiful shoes. Zappos always has great customer service and they take care of whatever you need
More bigger sizes 3/5
If y’all had bigger sizes like size 17 and wide sizes then I would give you 5 stars but... have bigger sizes and I will change it to 5 stars!!!
Always the easiest best customer service.
Top notch! 5/5
By Logan LA
Zappos never disappoints! I’ve been shopping with this company for a long time and their service and company is excellent! Thank you Zappos!
Love Love it! 5/5
By flipity flopity
I bought some flip flops for my grandaughter’s birthday and she loved them! I’ll be shopping for more now😁
-Flip Flop Shopper
Love Zappos 5/5
I love the very user friendly Zappos site! The free shipping for purchases and returns is AWESOME! I have mobility issues and it makes it hard to go shopping, Zappos’s make find shoes so easy!!!
Dependability and consistency are two of my favorite qualities in an online store.
Great customer service and friendly 5/5
Excellent customer service and fast shipping you can’t beat Zappos. We order all of our shoes from Zappos!!
Price eh 3/5
Prices too high since Amazon bought. Def price compare items
I love Zappo 5/5
By Deborah The Diva
I enjoy shopping on sample I really love the way you expedite my orders I love your 24 hour service thank you
Awesome and easy checkout. Best selection of shoes available for families anywhere. Anything and everything in one shopping “trip”. Will definitely shop Zappos again.
Loves Zappos but don’t love the app lately. 2/5
I use Zappos all the time and spend a lot of money but lately I have noticed that when I scroll through, things copy and paste and sit outside of the rest of the list and you have to completely go out of the app and re-enter for it to work. Also I gain all these points and I really don’t understand how to use them??
Not Really One Business Day Shipping 3/5
When you order something on a Sunday, one business day shipping is not three days later on Wednesday. Very misleading.
So easy! 5/5
Ordering from Zappos is a joy. I can look at my history if I want to reorder a certain shoe I loved or put in my new specifications. They are super fast and efficient!
Difficult to find where to enter promo code 4/5
The placement of ‘gift code’ is in a not very thoughtful spot. It took me several attempts to finding it, wasted time.
So I like to shop for outside and “sporty” types of shoes but I’m only on a SUPER low budget. Normal Adidas are around $80 but I looked on the app and there only $30!!!!! Amazing, mostly for shoes but others to... the only “complaint” I have is Girls Pants are very expensive for the set and money wise of the app... I HOPE EVERYONE ENJOYS AS MUCH AS I DO!
Outstanding customer service 5/5
I’m not a large purchaser, but I had an issue with one order and where it was shipped. I called CS and the wonderful woman was so apologetic to my simple mix up and gave me free next day shipping...it was wayyyyyy better them amazon. Just awesome. I always look here first.
So fun 5/5
Pleasure to shop Zappos
My Favorite App! 5/5
My go to store for EVERYTHING when I need it FAST! Living in a small town - Zappa is this Momma’s life saver!
Fav Phone App 5/5
Easy to stay on top of current shoe trends with Zappos! I also LOVE, LOVE, LOVE that I can try & return if the fit isn’t good. I’m a size 5 and hardly anybody carries 5s. ZAPPOS DOES! A lot of them. 💙💙💙
Returns are a BREEZE!!! 5/5
Thank you for making buying and returning so easy!!!
Fast and easy 5/5
It was so fast and easy to order and that prices are reasonable if your on a budget.
Easy to use app with wide variety of choices!
Easy Peasy 5/5
And any website that has a lazer eye cat credit card photo reader is AWESOME!
Love shopping on Zappos, 5/5
The shoe descriptions and reviews are amazing. Gives you everything you need to know before you buy and returns are a breeze. I hope Zappos figures out how to give as much comprehensive info about clothes now that they are branching into this area.
Love it! 5/5
Best shoe apps ever!! Love it and so easy to order!!
Love zappos 5/5
You make it so easy to order and search for what I need! Thanks Zappos for always delivering excellent service!
Call me mrs. Zappos 5/5
Great app great customer service Amazon’s great but for shoes there is no other.
Amazing App 5/5
I always knew Zappos was good, but this app is incredible! So easy to navigate. Very intuitive. And the best thing - free next day shipping!!
Love the customer service 5/5
They are very professional and always willing to help the customer!
Consumer Friendly 5/5
By Maroon Penguins $:@,!
Found exactly what I was looking for, great price and the app is very easy to use
By AE Loyal
Great place to shop. Never been disappointed with any purchases I’ve made. Great customer service.
LOVE Zappos!!! 5/5
Zappos has rescued me on so many occasions. They are the best online company! Delivery, service etc.
I love the great service Zappos offers and being a VIP is awesome!!
Love Zappos!! 5/5
Easy returns, super fast ordering!!!
Excellent checkout 2/5
Usually love Zappos but one business day ordered on Monday says coming on Friday :(
They have shoes that they don’t other places
LOVE ZAPPOS 5/5
Great prices fast shipping
I buy nowhere else 5/5
I love shopping for shoes on Zappos. I don’t buy my shoes anywhere else. If they don’t fit or I don’t like them,Zappos will take them back at their cost.
Nice app 5/5
Love it! I highly recommended
Suits and shoes 5/5
Zappos never lets me down in choices, quality and customer service!
No Apple Pay 3/5
What is this? 2010?
Just a great website 5/5
The app is pretty cool. I like all the choices you have selecting shoes. I havent bought anything else yet, but very happy with their free returns policy. Im in the country and UPS picks up from my door because in our little town the UPS dropoff box wont fit the shoe box. They were happy to arrange Pickup from my house as their regular label printing doesnt include this option. They arrived quickly too. I just had to return on pair because this particular clog had a hard plastic sole and it was slippery on my wood floors. I went back a found the right shoe with the right sole I needed. No complaints here! Good company!
Great shoes and great prices 5/5
I found just what I wanted for back to school shoes.
Login Pain 3/5
Love the app especially the ability to chat with customer service, but the most recent update requires entering a security code when logging in in addition to Touch ID. It’s shoes and clothes y’all are doing too much.
Amazing Customer Service 5/5
By Hoot all stat
Customer experience is key when using this application, this company understands the concept of an honorable business and invest in it.
I love shoes. 5/5
By Sue Bee Doo
I love shoes. I truly adore shopping for them, wearing them, and purchasing them for myself and others. Zappos is great- super fast, always have my sizes and they’re super fast. Did I mention how quickly I get my shoes?
Great app 5/5
App is very simple and easy to use. Some additional contextual filtering would help make it even easier to shop...for example, in shopping for Birkenstock sandals, I could not find a way to exclude new-style soft footbeds; the traditional type doesn’t have a noun or adjective to describe it, limiting the search function. It only took a few extra minutes to scroll through the list after filtering for my size, but it would be nice to filter for or to exclude a descriptive word.
Lots of choices, for everybody.