I thought Amazon was paying for my shoes they said they were 4/5
Y am I paying amazon said they were
I love Zappos 5/5
By Cruspy Critter
They have a huge selection of shoes, have a user friendly website, and make returns easy. What’s not to like?!
Always the easiest go to 5/5
I have to resist overbuying but, honestly, I don’t even mind when I have to return an item. Zappos has been one of my most frequently used online vendors. They bend over backwards to help their customers. I have been a customer for many years. As I am a true shoe aficionado, Zappos has changed my life. Thank you Zappos - keep on going!
Just simple 5/5
I have made a dozen or so purchases from Zappos through this app. It is easy, and I have never had a return issue with the few that didn’t fit right. A+ for the app. A+ for Zappos as a company.
Love Zappos 5/5
Time to bike
I absolutely love Zappos! Customer service is the BEST!! Returns and exchanges are so easy!!
Love Zappos 5/5
By Literate maven
Thanks for being responsive at this difficult time.
Fast delivery 5/5
Always fast delivery and easy return
Awesome app! 5/5
I love it. No complaints. Super great
Zappos is the BEST in all areas of online shopping 5/5
So I currently made an order but I cancelled it bcuz I decided I didn’t want to buy the shoes I was wondering when I can get my money back the fastest would be very much appreciated
Love the App❤️ 5/5
I can always depend on Zappos to have my size and style. I used the app for the first time and it was a good way to purchase my sneakers.
Love this site! 5/5
Always great service!
Fast delivery 5/5
I love the next day delivery. I’m always anxious to get my new shoes and Zappos delivers!
I Love Zapppos 5/5
For many years, Zappos is my go to for quality, amazing selection and fast shipping.
Loyal customer forever! 5/5
Because of your outstanding customer service, I will be a loyal customer forever! Time and time again you have been helpful, generous, kind and understanding. I love shopping with Zappos!
I love doing business with my friends at Zappos. I don’t know how, but they always exceed my expectations. Thank you very much!
Appreciate size 13 Womens
Need updated 1/5
This app logs me off every time I get out of it and is next to impossible to get back in. I log in with my amazon account and after i type my info in the log in button doesn’t work. I think it’s a glitch that needs fixed.
Hands down Zappos is the best 5/5
Customer service at its best!
Absolutely love Zappos. Best retailer for shoes. Their value proposition and care for customers is the most outstanding part
App download banner can’t be dismissed 1/5
Hi Zappos so I went to your mobile site and it has this banner at the top desperately trying to get me to download the app. I couldn’t dismiss the banner no matter how many times I tried tapping on the “x” but what do you know the “install” button worked fine! That is a dark pattern! You did this on purpose. And for that you deserve 1 Star! :)
Love Zappos! 5/5
Great selection and prices! Only issue is that it’s hit or miss whether videos will play.
Back Again For A Reason 5/5
I’m ordering another pair of shoes for a very good reason. Zappos has customer service that is second to none!
Had a problem with duck boots on my very first order with Zappos. They were making a squawking noise with each step taken, etc. One quick call & all was taken care of!
The shoes that I just ordered were out of stock originally but signed up for an email reminder when available. It’s worth the wait to know that Zappos has your back!
I’m just an old Wayne County, Mississippi country boy....not someone promoting this company. Where I come from we try to help folks & be a good neighbor. That’s the intent of my review....thanks again Zappos!
Fake advertising 1/5
When I was going through the steps of the order, it said free shipping but then charged me for shipping. Please fix your system.
Very easy to place order 5/5
Very easy and fast to place order! Applied for VIP program let’s see how it will work😃
Possible scam? 2/5
I put some shoes in the basket, next day there 35% more expensive? Put them back very, disappointing!.
Awesome shoes and return policy 5/5
By Too galah
Thanks Zappos for making it easy! I don’t know what I would do without you!
Long time purchaser 5/5
I have made several purchases over the years and have been with them since the beginning. Perfect phone and order service. Outstanding satisfaction and return policy.
Always a pleasant experience.
Great shopping experience 5/5
Shopping for sandals was so easy. Reviews were helpful and great details and photos and videos. First time buying shoes for myself on this site. I will definitely be back to buy again.
So easy 5/5
The app is so easy to use. Almost prefer the app to the website.
Love shopping with Zappos 5/5
Soooo very easy!
Can always find what I want. Fast delivery too.
Great Selection 5/5
By travelling consultant
app is easy to navigate, with lots of choices
The cute animals that pop up! 5/5
By Celia trip
This app is so easy to use and I love the ease of free ship and returns! Perfect
Easy to use..but 5/5
I had trouble finding wide shoes. (ie. EE OR EEE). Outside of that, I was very happy. I don’ t understand 1 day delivery; unless this is because of that virus since it is about ten days. You still deserve 5 stars.
Nergize sneakers 5/5
Had a problem and you were great helping me out thank you. Noreen
You guys r de best 5/5
Miller’s mom too!!!
Love these shoes and only Zappos carries them 5/5
These are the same model in two colors no longer available in Skechers. They are the most comfortable that I wore last fall with a healing ingrown toenail. I know they last and have a great insole.
Best shoe filter system! 5/5
I’ve used them for years. Great filters, enormous inventory, and who can argue with free shipping?
Customer Service 5/5
Always have my size and never fear to return. Love their help desk..
Great prices 5/5
By best boy friend ever
I love Zappos prices .
Great App 5/5
The Zappos app is such fun! I love that you can filter shopping by a shoe. Makes me happy! The app is reliable, intuitive and easy to use.
Customer Review 5/5
I’ve been a customer of Zappos for maybe 12 years? During that time, I’ve bought shoes for myself, my son, daughter, girlfriend and a few friends. I don’t believe I’ve purchased shoes from anywhere else during this timeframe. I’ve only ever had to call them once, regarding a return where I ordered the wrong size for my daughter, and the gentleman upgraded me to VIP status. I love it!!! Get my shoes the next day. I realize it’s a bit different now during these trying times, but it will get back to normal. Would not purchase shoes any where else.
Darn near the epitome of product filtering 5/5
Several years back, I would get incredibly frustrated with this app. It had great search and filter functions, but it would suddenly crash. Luckily, those days are long gone. This version, like their web site, has a very detailed filter set and search capability, and they have a huge inventory. My son and I are both tall and wear extended sizes. This is one of our go-to spots for finding shoes that fit.
Great app easy to manage, makes my shopping experience not complicated at all.
Constantly signing out 1/5
Please, stop signing me out. It’s incredibly annoying. I check the “keep me signed in” box every time and it still signs me out all the time. You just lost a sale because it signed me out won’t let me log in now.
Happy customer 5/5
Never go wrong buyZappos.
Yes variety 5/5
By eastside lovey
I love it spend🤩
So Easy! 5/5
Love Zappos - so much variety and so easy to work with. Honestly easier to ship something back that doesn’t work than returning in a store. Thanks Zappos💙.