• Category: Shopping
  • Release Date:
  • Current Version: 8.13
  • Adult Rating: 4+
  • Developer: INDITEX
  • Compatibility: Android
7,010 Ratings
$ 0


Latest trends in clothing for women, men & kids at ZARA online. Find new arrivals, fashion catalogs, collections & lookbooks every week.

ZARA app screenshots

ZARA app reviews

  • Zara’s website and app needs help 5/5

    By gejrgjf
    Definitely not user friendly.
  • Muy buen servicio 5/5

    By Minaj014
  • Zara app 5/5

    By moseskh
    I promise this is going to be the best online app to order online
  • Hate the app 1/5

    By fernanda1221
    Not easy to shop
  • One body type 1/5

    By skinny girls only
    Zara needs a wider variety of body types.
  • Nadie puede atenderte personalmente 3/5

    By quiero cancelar mi cuenta
    Eso de tratar solo con maquinas no hay opción de nada algunas tiendas cuentan con modalidad en chatt
  • purchase history removed and errors 1/5

    By Skyblueoo
    purchase history removed and errors
  • Easy shopping and returns!! 5/5

    By fks85
    Very easy to shop & register returns via the app.
  • No contact 1/5

    By yanteri
    There is no contact us. I have been waiting to speak to someone for days! My delivery was inadvertently sent to my office which is closed for COVID. I tried to reach out to change the delivery but no one will speak to me!
  • خرا خرا خرا لحد ينزله 1/5

    By halmuteriy7
    فاهمين يلوع الچبد مافي مقاس حق ١٠ سنين الخراا
  • G 2/5

  • Slaves 1/5

    By brekbutt
    we know about your slaves.
  • Confused 1/5

    By shaunsq
    This app is terrible!! I think you’re trying to do too much. Just make it simple please!!
  • Zara online rating 1/5

    By Swaena
    The worst app ever you don’t even deserve the one star
  • Problemas al realizar el pago 1/5

    By Yameso11
    Debo ir siempre al computador portátil para pagar, la app molesta mucho
  • سيء جدا 1/5

    By maialshammari
  • اكثر من ٤٥ يوم لتوصيل الطلب 1/5

    By ٠٥٦٣٢٢٧٠٠٤
    خدمه سيئه جدا ووعود خدمات العملاء لا يتحقق منها شي
  • Mala atención al cliente 1/5

    By clara ch
    No respetan el tiempo de entrega de pedidos y no contestan mails.
  • Very bad 1/5

    By mariam [email protected] q
    Your customer service is very bad just now no one is answering me in the chat and I had purchased from your app since one month and I did not r my things yet and all my friends who ordered after me thy receive there things you have a very bad service
  • Customer Service 1/5

    By stttepphhh
    THE WORST CUSTOMER SERVICE. My package was supposed to arrive two weeks ago ... I’ve tried to contact customer service every single day & nothing. They said they were going to get back to me & STILL HAVE NOT. I’ve never had trouble reaching customer service with any other retail store.
  • No customer care info 1/5

    By Noel Neelam
    Important info is missing in the app
  • Poor clothing showing 1/5

    By Jajabrasil
    The way the models are posing gets very difficult to see the clothes. They are to skinny and their poses are horrible
  • 😪 1/5

    Very bad service Difficult to return Late delivery
  • Modern and sleek 5/5

    By Revolution009
    This app is been one of easiest apps to maneuver around. It’s simplistic and has a clean and sleek feel to it. It reminds me of how it feels to walk into an actual Zara store. I love the fact that you can easily access your online purchases history and how you can keep track of your order and your invoice . Only criticism would be that the thumbnails are sometimes too sensitive and when you are scrolling down with your finger and tap to scroll up/down it selects whatever item is there, when all you wanted was to scroll up/down. I don’t know if that makes any sense haha extremely happy with the quality of the items as well but this is not a review on that only the app just thought I’d mention it :)
  • Zara Chat support 3/5

    By Nerushy
    Zara chat support those people are very rude and not helpful at all, they need a better customer service and be less arrogant and aggressive to customer. The app is fine
  • really bad.i did order 1 month ago. i can’t see my order 5/5

    By murunmunkhnasan
    really bad . i did my order 1 month ago. i can’t see my order.
  • Saraqahtani89 5/5

    By saraq89
    Please send me your number

    By marpilarcita
    Pésimo servicio al cliente no responden ni vía e-mail ni por Facebook ni por Twitter y vía Chat que podría ser mas inmediato es imposible!!!!!!!tan pronto selecciono la opción Chat la pantalla de mi iPhone se ponen negra e inmediatamente me saca de la app de Zara. Incumplidos con los pedidos y NO EXISTE PARA ELLOS EL CONCEPTO “SERVICIO AL CLIENTE” no han cumplido sus fechas de entrega y veo que le pasa a muchas personas en el mundo entero por los comentarios en twitter, que pesar y que decepción !!!!
  • Hate the layout 2/5

    By iWannaStayUpAllNight
    I honestly hate the layout of the app. I think it’s super hard to use from a consumer standpoint. I’m glad they’re trying to stand out and visually it’s wonderful, but from a user design/interaction standpoint it’s really hard to navigate.
  • Sara 5/5

    By Srita bonita
    Amo Zara y su ropa para todo tipo de gustos y para niños
  • سيء 1/5

    By ♥️ جميل فيه كل شيء وبضايعه ف
    سيء جداً
  • Good shot 3/5

    By chang sam01
  • Love Zara 5/5

    By Zara lovet
    All is good
  • Inaccurate delivery duration,Lebanon. not recommended 1/5

    By L. abboud
    I have ordered items and paid online since 15/5 and still the items are being prepared. I have 7 orders since then including 16/5 and other consecutive dates and all items ate still being prepared and did not receive yet. Date of delivery was set for 4 days when i ordered. Not efficient in Lebanon, not recommended.
  • My wife is an shopaholic 5/5

    By Mnapuza95
    My credit card is not safe anymore. Thanks to Zara online
  • LOVEEEE 5/5

    By @onlineshopper1
    this is the best brand ever. Everything is fashionable, cute, trendy and priced well. Definitely my go to and will always be as it displays a good range of clothes for different ages. THANK YOU FOR BEING AMAZING !! 💗💗🤩
  • My favorite clothing store 5/5

    By Guerthy
    I love Zara clothes because of how unique they are and the prices are amazing. Every day I get in the app and look at the clothes to learn the new clothing styles the store shows and is the clothing store that I trust the most and buy the most. Thank you for always having amazing clothes.
  • Shopping Bag 1/5

    By VS1111Vs
    i can’t never open the shopping bag so i can’t complete my purchase
  • Just my opinion 1/5

    By Lavelle29
    I like the app itself as it is user friendly. However, I have been somewhat appalled at the poses the models have been positioning in. As I use this app for shopping sometimes I feel like I am looking at things I would not want my young daughters to look at. This is supposed to be a clothing app. Some of the pictures and poses are to where you can’t even tell what the outfit looks like. If someone wants to look at something they think looks ‘sexy’, then I’m sure there are apps for that. However, I didn’t think that was what the Zara app is for. I am a faithful customer of Zara as I love the clothing. But, I am definitely NOT a fan of the poses.
  • Website 2/5

    By iamacustomer12344
    Website is so confusing and hard to navigate.
  • خدمة العملاء فااااااشلة 1/5

    By bdbd.i
    خدمة العملاء عندهم فاااااشلة ، تدفع مقدم بعدين مايردون عليك
  • Poor customer service 1/5

    By mm4696
    So bad. Poor customer service. I’ve made purchases of large amount, and it’s been a month I can’t receive any tracking and email from Zara, my bill is being processed and delivery is not being made. ITS BEEN A MONTH. Whenever I try to contact them through email and chat and call no one replies. Poor poor and worst.
  • 5 out of 5 5/5

    By catherine826373
    Amazing app, easy to use, and 100x better than the website
  • great store with the best clothing ever! 5/5

    By tkohiukiuhryfhi
    everyone is saying do not order from here but i had no trouble with the ordering on line. the package came in very quickly actually! maybe even 5 days. and everything was wrapped nicely. i love their clothing line super cute and easy
  • Hard to find things 1/5

    By Eraseme
    User interface is weird and hard to follow
  • so bad 1/5

    By 12norh677
    not good service and condition
  • The worst 1/5

    By taunyadee
    I tried to buy something but couldn’t find the cart or checkout button.
  • So hard to navigate 1/5

    By JPJLT85
    Why? Why is this site so choppy and difficult
  • Amazing 5/5

    By ant90695
    This app is so user friendly. I have made one purchase that was of a few items, however it was such an easy process. I highly recommend this app. It also allows you to view the final price before checking out to budget friendly. Highly recommend! The box was nice when it arrived and it arrived as exactly on time. The items were neatly folded with tags and paper to protect my leather coat. Very pleased. Will be ordering off app again. They also do updates so you can view what is new in any department.

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