Zelle

Zelle

  • Category: Finance
  • Release Date:
  • Current Version: 3.7.3
  • Adult Rating: 4+
  • Developer: Early Warning Services, LLC
  • Compatibility: Android
5
5
152,032 Ratings
$ 0

Zelle App

Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.

Zelle app screenshots

Zelle app reviews

  • Zelleee 5/5

    By ms.arry
    Love using Zelle!!!! Best App Ever!!!!
  • Love it! 5/5

    By TexasShyBoy
    Easy and usefully useful!
  • Was told I can’t use the app anymore 1/5

    By Bekah-boo22
    After using zelle for months I lost my debit card and went to log in so I can update it, it says it sent me an verification code that i didn’t get so I call customer service and they tell me “oh well you’ll have to just stop using the app” WHAT?! So because the code won’t go through I can just no longer use the app🤦🏼‍♀️ great customer service really guys good job guys. I’ll be using a different app from now on obviously.
  • Love it 5/5

    By rickyv44
    Slick, easy to use, and makes owing friends $$ easy.
  • Zelle 5/5

    By Nettnetti
    The convenience is unexplainable. LOVE IT❤️... thank you for coming up with this amazing app. The best app yet
  • Limited capabilities 3/5

    By MHurtares
    Very slow app. Also, there is a $500 limit. I have to wait until the next day in order to complete the second half of my transaction. Why the limitation?
  • Low Budget 1/5

    By agape1790
    This app and its customer service is extremely low budget. They have inexperienced tech support and computer systems. The app itself is trash.
  • Don’t ever get a new phone... 1/5

    By Sharp16283726
    This app was great. However, I got a new phone which means you have to get a hard reset. This involves calling customer service, talking to their first line of defense and waiting on hold (a total of about 5 minutes). Next, they transfer you to their “second tier support,” which means more hold time... the next step, and you won’t believe this... is they tell you to delete your app, wait an hour, then reinstall the app, but make sure your WiFi is turned off, then sign up, creating a new account. So two hours later, after following all of the steps perfectly, it didn’t work. I called customer service and she rudely told me that I must’ve done it incorrectly... she couldn’t offer any other help other than having me repeat this entire process... all of this because I got a new phone and their authentication only works with the phone you initially signed up with. Zelle, how are you the only service that forces you to jump through so many hoops. All of my other accounts, I just signed back in... fix your crappy app!
  • App UI 1/5

    By D.Swizz
    The user interface of Zelle is absolutely atrocious. Being someone who does not bank with a gigantic corporation I was left to figure out how to use this app with no instruction. Not everyone banks with Bank Of America. Please fix.
  • Love it 5/5

    By Britjaaaaay
    Zelle is awesome. Money goes right into my account. Quick & simple.
  • Secure service 5/5

    By Rzzzlr
    I’ve used this to send funds to friends, family and business associates. This is very quick and totally secure
  • Terminated 1/5

    By John Lobel
    I was using this app every month to send money and receive money until suddenly Zelle discontinued depositing money in to my bank account. I called Zelle and they informed me that my account was terminated irreversibly and that they could not give me an explanation why. I almost missed a time sensitive payment that I needed to make. Awful customer service please be aware.
  • Ew 1/5

    By maddi gonzalo
    I hate this app it wouldn’t let me link my bank account!!!
  • Don’t Send Money To Anyone 1/5

    By Deciples
    My first time using this service I sent money for security deposit for an event the person stole my money and Zelle nor my bank will do anything about it. Please beware use Venmo Instead
  • Login loading takes so long 3/5

    By Instinctspace
    It literally takes me anywhere from 3-10 minutes just to login! Great money transfer but loading is trash.
  • Just a tool for scammers 1/5

    By Fajord
    Don’t use this app for anything other than sending money to people you know personally. Zelle offers NO customer support for fraudulent transactions. I’m never using it again
  • Don’t rely on this! 1/5

    By Niko Dunk
    The big banks messed this up. So much potential, squandered. Day 1 - We started to pay our utilities through this and I made requests from my room mates. Hey maybe the big banks actually came up with something usable! Day 2 - After 2 requests the app blocked the account and said it couldn’t verify my identity. It said to call a number. I called it and they said I needed to call loss prevention. This has a 2h hold period or I could request a callback in 1-2 business days. So now we don’t know if and when we’ll get this account back, and need to find another way to settle our utility bill. Day 3 - switched back to ACH transfers and Venmo. What is the point of a payment solution if it blocks payments at random?
  • Ayuda 4/5

    By pulga79
    Se puede usar Zelle en cualquier parte del mundo?
  • Unable to even sign up 1/5

    By fksgjaodhev
    Useless crap. Tried to sign up with 5 different cards, none worked. Nothing but error messages. Even called customer service, just as useless. At the next sign up attempt my account gets locked „for security reasons“. Pro tip: take your time and nerves elsewhere.
  • Its good 5/5

    By MrWtfeva
    Its easy and doesn't cost to transfer money to people
  • App 1/5

    By hgtb m
    System is always down and never lets me complete activities or log in!!
  • Sending money in an emergency 5/5

    By recumbert
    This an awesome way to send money in an emergency glad I have this ap
  • Bad 1/5

    By yoani1977
    I can’t do nothing in the app I can’t receive or send I called 4 times I’m they don’t know what to do
  • Cost me $3,500.00. 1/5

    By Customer0001!
    I received an email notification from Zelle notifying me that I had funds being transferred. I then registered and called Zelle’s customer service to confirm registration. The representative advised that the funds would be transferred within three business days. After seven business days and 45 minutes on the phone with customer service, they are telling me that the funds will not be transferred. BEWARE
  • Zelle 5/5

    By mansfieldt
    Using Zelle is always so fast and convenient!! Love it
  • The worst app ever 1/5

    By shaker natour
    Zelle is the worst app ever invented they will steal your money or use your money to make money they have people that barley speak English I hope they go outa of business they ripped me off I don’t recommend this app at all it will be your worst decision you ever made if you download it
  • Not good 1/5

    By LuisTevez
    I try to log in put my phone number and never send me back the verification code I try 10 times
  • Poor customer service 1/5

    By ash.i.g
    Honestly hate this app now when I change my debit card number I swear it’s the hardest thing for them I called them and everything gave info about me that no one knows and claims I’m not who I claim to be I’ve been locked out of my account a couple times already
  • without solution 1/5

    By yuratlim
    I used this application for a while but when I changed my telephone company it did not work and you could not help me, I called several times and they made me do the same and nothing that solves the problem I am very upset and of course I will not recommend this service
  • Horrible! 1/5

    By appleontree
    If I could give this company 0 stars I would! Terrible experience! I tried to receive money for a gift certificate one of my clients purchased. I was having issues with my account. I contacted customer service and was on hold for 28mins. After speaking with the representative, I was told there was additional verification needed and to uninstall the app, wait 5 mins and reattempt. I did exactly THIS and without success I received the same error. So, I called customer service back. This time I spoke with a very unpleasant representative. Her tone was of annoyance and when she said the issue might be with my cell carrier. I followed with “its US cellular!?” She *sighed loudly*!followed by an “Oh my god” *eye roll* My response was “excuse me?” Customer service lady hangs up the phone on me!! Waohhooo- completely shocked. I did call back and was actually hung up on AGAIN, by I believe the same representative. My third call I spoke with a man and informed him of my previous call and asked that it be reviewed by management. At this time he then tells me I am completely locked out of my account. (Not sure how if I was never even able to create one) Zelle- if this is how you let treat your customers, I will never do business with you again. I also informed my client of your poor business practices and the way your representative treats customers. I also will be making a formal complaint with the BBB and any other governing agencies. My case no. 5677161 Hope in the future you take better care of your customers. Best regards, Danielle W One and only time Zelle customer
  • Incomplete log in attempts 3/5

    By RrWwLl
    For whatever reason, it takes several tries and well over 10 minutes to sign in. When I’m finally in, I have to make three or four attempts to send money. What’s wrong with your service?
  • Not eligible and terrible customer service 1/5

    By Jinxjinxjinxjinnxx
    I was sent money on Zelle I am unable to redeem the money. Because they claim I am ineligible And Unable to provide information as to why except to tell me that the app says I am not. They then told me to go open up a bank account with one of the banks that they’re associated with. It took me four days to be able to talk to somebody on the phone then after I received on the phone I was transferred a total of 11 times hung up on informed that they were not able to help me informed me that they were going onto break soon just put me into Q it was a call that lasted over 45 minutes with me repeating the same information and getting zero assistance until I finally got to the last person And was told that I was on eligible after an 11 minute conversation every ounce of experience I had with this application lead me to believe that they are quite unreliable
  • WORST CUSTOMER SUPPORT EVER 1/5

    By timonanda
    this app wouldn't work with EITHER of my backs after multiple tries.
  • Unable to receive money the traditional way 1/5

    By Indyslimshady
    The app has poor design. Basically if you don’t provide your debit card (which I don’t have anyways - ATM card is a thing!), the app is clueless to provide further help as to how you can receive your money. What about asking for bank account number and routing number? I’m amazed that a supposedly money receiving app don’t have this basic option! What a shame!
  • Fraud 1/5

    By Hank4Prez
    People will RIP YOU OFF on this app and zelle does NOTHING to help get your money back. Do not use your bank account with this app. Use something that offers protection. Terrible customer service.
  • Newbie Error cost irreversible $40 charge 1/5

    By swellandstylish
    Tried out the app by sending $10 to a friend then accidentally cancelled a $10 charge sent to my friend. Immediately called my bank, they couldn’t help and Zelle will not reverse the $30 stop payment “accident” I made. Terrible customer service and no help! Will never use again! Deleted, next.
  • Zelle app 5/5

    By Empress20
    It’s an easy way to send cash to family, friends, and some businesses,
  • Doesn’t work with credit unions 1/5

    By troywilly
    Handcuffed into using this app. Hours on call. Can’t even get my money back out without a separate call to U.S. bank who forces us to use it.
  • Wack 1/5

    By fuc zelle
    Can’t send instant money
  • Where’s my money? 1/5

    By whothiiss
    I’ve been requesting money, I see the transfer payments, but my bank never receives money. I need help and I need my refund back! I need to talk to a supervisor! Nothing is going to my bank account!!!
  • Great idea 5/5

    By Lstotts1962
    A very easy way to send money to friends and family.
  • Couldn’t even register 1/5

    By jrod2221
    I tried multiple times to make an account and it told me “error please contact customer service” so I proceeded to call the support number and waited 20 minutes to talk to a women who told me she couldn’t help me and would transfer me to someone who could then I waited a full hour on hold to finally talk to someone who made me answer 10 multiple choice questions to verify my identity and told me to try to register again in 20 minutes after I restart my phone so I waited 30 minutes to be sure restarted my phone went through the account process only to be locked out of the app and given to option to call customer service to resolve the issue...
  • Amazing service! 5/5

    By moviemakermary
    I am so happy and impressed about how easy and secure it is to send money. Thank you so much!
  • Awesome 5/5

    By jdcjquin
    Very reliable
  • Increased amount 5/5

    By donkey den den
    I’m glad Zelle let me send the increased amount of 500$
  • Zelle apps 5/5

    By jabs888
    Very practical and reliable. No service charge and fast delivery.
  • First time user 5/5

    By Kiwatley
    So far so gd...quick n quite convenient.
  • Happy Zelle user 4/5

    By Yolinonnie
    Finally, an app that lives up to its promises!! It’s simple and efficient......... and no hidden charges
  • Just use Venmo 1/5

    By wtang23
    This app is atrociously inconvenient to navigate and has one of the worst setup processes of any app I’ve ever used

Zelle app comments

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