Increase of weekly limit 5/5
Pls kindly increase my weekly limit from 500$ to at least 1000$. Thanks
Good app 5/5
I really like how fast the transactions are, and how you can write what the money is for that your requesting
Verification code. 1/5
Tried plenty times to sign in and it keeps asking for a verification code in which I never receive and the app tells me I’ve failed to sign in too many times and makes me wait 20 mins. Cant even sign in.
Downloaded It and Already Do Not Trust It 1/5
By Typical Student 2k18
Was about to use the app to transfer some graduation money from a family member. I noticed that I punched in my last name twice and tried to correct it. When I entered it correctly and verified, the app kept asking me for my password which I JUST created 10 minutes ago, and got an error every time. I come here and see that others have had WORSE problems. Why would I trust this app with my money if I can't even trust it with my name? Garbage application and apparently the service is garbage too. Shameful.
By Akilah Rose
This is ridiculous, why am I not able to go to my money? I cant even log in because it keeps saying I have been logged out tor inactivity. What the hell?? I’m literally logging in. I just need my money and I’ll never use this app again. Disgusting.
So easy! 5/5
Zelle is a pleasure to use - so much easier than any other money transferring app!
DON’T DO IT 1/5
This is the most frustrating, ineffective app I have ever downloaded. Any other way to send money would be better than using Zelle, even a pigeon could do a better job and waste less of your time. If you’re looking to go on a journey through cyber space in search of your money, this is the app for you!
5 Stars 5/5
Best app ever
Bank and Zelle 2/5
FYI, When you have issues with your online banking, your bank tells you to contact Zelle. When you contact Zelle, they tell you to contact your bank because your Zelle is now connected with your bank. Which one is it? Be careful.
The Zelle app is great and once you learn how to install and master the instructions, it works wonders!
The best App ever!!!😄
I was able to use Zelle up until today. I went to go send my sister some money and the app gave me an error message telling me I had been locked out of my account.
I called Zelle to see what was going on and all of a sudden because, they did an update my bank is no longer connected to zelle and it’s nothing I can do. Mind you I have been using zelle since they came out with it. I asked the rep is there something that can be done and she stated “no, you just have to find another bank that uses zelle.” Well ma’am I can’t do that. My business and everything is connected to this thing ugh.
Y’all need to fix this problem because, I don’t like it.
Needed money 5/5
Five seconds after the request it was in my bank account thank you
Very safe 5/5
By Arvin Arguelles
I like zelle i been using this for long time and its SAFE! as long as you dont give password and you dont lose your phone and everything will be ok
Absolute garbage 1/5
By no no never no
Almost never works. Pure garbage.
Log in failure 1/5
The app has refused to allow me to log in for he past month now not allowing me to do anything at all. I thought an update might fix it but it still refuses to allow log in.
Not secure. Do not install. 1/5
I installed the Zelle app and deleted it because I had trouble getting transactions to go through several times. A week after I deleted the app a withdrawal for $248 was made from my bank account through the Zelle app. Zelle customer service was no help at all. I would strongly recommend using an app with better security and/good customer support if something goes wrong.
Refuses my card 1/5
This app doesn’t recognize my bank and won’t accept my debit card to sign up. Totally useless.
Account info was hacked. 1/5
My debit card information was hacked and I had $500 stolen from me. My bank told me the transaction came from Zelle. I called Zelle to cancel my profile and when I told them what happened, all I got was “I understand”. I will never use this app/service again and I’ll tell everyone I know not to use it.
Poor customer service 1/5
Not happy with this. Glitchy and never received the payment. Total waste of time.
By Salem Seleiman
In love with the speed of this thing 😱
NOT SAFE 1/5
Automatically remembers your password and there’s no way to disable that. There is a Touch ID option but that’s to send money. So someone can easily just sign in (with the app remembering your info) and turn that option off in settings without having to go through any sort of security.
Should allow copy/paste 3/5
Don’t forget ur password, they can’t reset, and ur locked out unless u get an new phone number. Stay with real banks they can help, besides write a check these apps are useless.
Tech support is like watching grass grow, clueless can’t fix nothing.major headache!
Easy to manage 5/5
Love sending money to family members without going to drive to the bank
Unbelievably... Horridly Bad. 1/5
Maybe give an option to accept money from a number that ummm... I don’t know, maybe isn’t in your contacts before allowing it to go directly into your account. “How about that”! Just food for though to the amazing developers who maybe managed to pull off a “C” average through out college. Or, allowing acceptance from any sender for that matter. Now... Here I sit with a completely frozen bank account, all because I have no contact information for my sender. I admit I’m a fault. Ohh... For downloading and trying the app of course. WAY TO GO Zelle!!! Thanks for thinking inside the circle. Get my drift. I’ll be spreading the word!
Maybe this is great if you’re a Wells Fargo customer but.... 1/5
I use Chase. Someone sent me money via Zelle recently and I will never use it again. It’s so inconvenient. I have an email verifying there is money somewhere but after registering my email address, nothing is there. It’s been 4 days.
The best 5/5
By the goat 69
I have no idea why everyone isn’t using Zelle to transfer money. Simplest way to send money with no extra charge and instantly in the bank.
horrible technical support 1/5
By Chris Leng
I like Zelle but I have to say their technical support is horrible and something they even don’t understand their own system.
In their old version, there was a bug to let you add the exact same primary email as your 1st additional email in your “my info”. That how the nightmare started. As your additional email is as same as your primary email. So it will always shows “pending” in highlighted yellow and refused to be deleted or modified. The system will ask your several times of your password but actually didn’t do anything to delete it.
I called their CS at 8444288542, and their IT at 8448246613, but non of them can solve this problem or know what’s that problem. The IT support is nice but he keeps repeat it’s a error because you tried too many times and you need to wait for 10 days. My gush, i already wait for more than 1 month before I try to delete the duplicate email this time. And i believe 10 days later the same call will happen exact same as today and they will tell you to wait for another 10 days.
If you want your money stolen, download this app! 1/5
By Walder Frey
Before you read this review, Venmo is a much easier and safer app to use, download that instead. My friend sent me money recently, and told me it was through Zelle. I immediately told him to try and get it back, because this app has stolen money from me on multiple occasions. When I open the app, I attempt to log in (which is your phone number) and it says “login failed”. I guess now you can only use it on certain cellular carriers? Wish I could give this app 0 stars.
I have checking accounts with 2 banks.
Entered name of my primary bank. Bank not found. Prompted to enter debit card info. Received a prompt that info was incorrect. Tried again. Same thing.
Entered my secondary bank. Routed to my bank’s app but no mention of Zelle on their app or website. Back on Zelle app, tried to enter debit card info for secondary bank. Received a prompt that my phone number was incorrect.
What a waste of time.
Unable to login with mobile number 3/5
Keeps returning an error message!
Why is the app stability so low? Please fix all bugs and login issues!
Lost my money 1/5
Zelle lost my money and said they have no way of getting it back. Thanks zelle!
Best app 5/5
Love this! One thing I don't like it give you a limit what you can send but over all I love it!
Unable to login constantly 1/5
I use this app to pay my gardener but every other month I get an error message of “Unable to login”. When I call the customer service number they can’t seem to figure out why. I would not recommend this service and am now having to make deposits to my gardeners bank account:-(
The process is made easy. The tellers are transparent. What a country!
They don’t protect your info!!! 1/5
Don’t use this app. Had money stolen from my account from this app. They obviously do not protect your information.
By Nicole V. Sengsavang <3
Frustrating. I got kicked out of my account, & had to log in with my number, only to be welcomed with inputting my information again. The same information that I put in when I first registered, is suddenly unable to authenticate. This is by far the worse inconvenience, being that I needed money to be transferred out right then & there. I’m so frustrated, especially after trying three hours to get this situated with customer service, even after my bank confirmed that my information hasn’t changed. I’m done.
Cash Fast 5/5
Love the ability to send/ receive cash in my bank account!
Zelle saves me time. 5/5
By Tim Beaux
Zelle keeps from from having to use the ATM several times each week. I can send money to my family without leaving my house
It’s convenient and prompt low cost but still have some drawbacks
Absolutely Love this app!! 5/5
So convenient for me and for my peeps whenever I need to send or receive money! Nobody has the same bank as me so this helps me connect to accounts without having to get another account for myself! Also, money is available ASAP which is perfect! A+++
Confirmed Password Does Not Work 1/5
Entire process is very confusing. Was unable to use the app.
Terrible App 1/5
By Matt GD
I get stuck in a loop that keeps asking me for my password when I try to modify my name in the settings.
It is great! 5/5
Zelle is terrific. Within 1 minute the money is delivered. Some other apps like this charge a certain amount. I always use Zelle for that reason.
Zelle review 5/5
Amazing and trustworthy app.
Keeps crashing 1/5
Limited, Broken Functionality 1/5
Though the app does work for sending money under specific and limited conditions, the experience is fairly horrendous.
Adding a new card by photo simply doesn’t work.
Sending money without allowing access to your contacts is as hard as they can make it. To do so, you have to click to add contacts, then cancel, then enter the email you are sending to. THEN you have to close the keyboard drawer and open it again in order to click the SEND button, which is otherwise obscured behind text telling you to add your contacts.
Finally, you can’t use multiple accounts at the same time - in order to switch you have to start all over.
This is not a pleasant or useful experience. I would much rather use any of the other apps (PayPal, Cash, Venmo, etc) which facilitate electronic transactions.