Couldn't even open an account 1/5
There seems to be an issue with verifying the password. I tried several times and no luck. Definitely won't be using this app.
WAnt send money 1/5
Want send money keep saying it’s the server issue please fix
Can’t add my email to receive cash!! 1/5
I have been trying to add my email to the app for 4 days and it will not let me.. Very annoying
It’s great but... 5/5
They will not allow you to copy and paste and email or a phone number through my iPhone.
Please eliminate the minimum allowed sending or receiving money. It should be whatever the amount one chooses, at any time. Thank you.
Best app ever 5/5
By whoop whoop gabbs
I love this app! No added fees to transfer money!!
By debbie buzz
Love it!!! It’s so easy!
The best 5/5
Right straight forward and easy.
App crashes when you open the text message that was sent to you. 2/5
By Apple iPhone user 987
App crashes when you open the text message that was sent to you. Therefore can’t complete the setup.
Worst app 1/5
By Fujisawa vdjs
Useless piece of crap. Waste me tons of time.
Can’t use the app 1/5
Upon entering my phone Number I get an error code of C201. I called customer service who transferred me to level two technical support and I was basically told that based on information that the app was getting from my carrier and the information that I entered which was just my phone number at that point that I would not be able to use the app.
No fees 5/5
Very simple to download very easy to use got my money in 2sec with no fee unlike cash app
The best app and easiest fast way to send money for are family and friends... 👍
Creating Profile 1/5
I’ve created an account and selected one of my two bank accounts but once I got to the end it said my other bank already had my number in Zelle. So I selected the link that said “select different bank” and I’ve been on the creating profile screen for the last 30 minutes. Not only that but this is my third time spending 30 minutes waiting for anything to happen. No matter what I do it takes me back to the first page and won’t let me go forward with either of my banks.
Doesn’t accept largest bank in world 1/5
By Vulgar demos
My checking account is with largest asset manager in world. Not accepted by Zelle. Would be nice if app told you that during on boarding and saved you time of going through all their tedious steps of adding debit card.
Good service overall 5/5
By CJ Rodz
The only challenge I’ve had was the $500 limit, from the rest, it works ok.
Instant transactions 4/5
I love the instantaneous delivery of payments and/or receipt of deposits using this app. Sure beats having to go to the bank or ATM.
2 stars 2/5
Don’t like the app cause it gives you the limit and when I want to send money to people it’s wrong...when it’s emergency it doesn’t let you send anymore supposedly your weekly limit of it
Easy to use no hassle
Garbage. Go to Venmo 1/5
By Bullied memers
My mom got this app for some reason to send me money, and this lovely app won’t transfer it into my bank account or even let me make my account. Yay
Used by scammers 1/5
This is just an app used by scammers . Then when that happens Zelle just claims ignorance and denies any responsibility. Don’t use!
Verification code Error 1/5
Verification code Error: after requesting numerous times for a new code to be send to my mobile device the app shutdown because an inactivity Error.
Worst app ever 1/5
This is the biggest piece of user unfriendly app I have ever used. Do not waste your time. Technical help is all but non existent. Total junk!
Crap app 1/5
What a piece of crap this app is. I can never get in. Get an error. Updated the app today and still cant get in. Really??!!!
Easy to use 4/5
The app is easy to set up and use. The only reason it didn’t get 5 stars from me is because I wish the limit was higher.
EASY FOR FRAUDULENT PPL TO SIGN UP 1/5
This app must be the most bs app ever. I don’t even have a Zelle account but someone sent me a fake cashiers check on PNC bank for some furniture I sold for $2k and they arrange and pay for pick up. Well the buyer included an additional $1400 included so I could pay his “haulers” to come pick it up. PNC kept the check and said it was fake. Well this is the account I’m supposed to pay his movers to :
“Hello. Sorry for the late reply. I was driving and waiting for the info from the movers. Here is the Zelle to make payment to:
Zelle Info: +12404132587
Zelle Name: Johnson Adesewa.
That’s the details to make payment to via Zelle and if you will like to have a text with them, here is the cell number +17652680747. Kindly get back to me with a receipt when done for confirmation. Thanks.”
So if someone asks for money from 12404132587
Zelle Name: Johnson Adesewa
It is someone trying
To rip u off. and Zelle doesn’t even care to
Look into it since I’m not stupid enough to make the transaction.
I’d rather get a root canal than use this 1/5
This app has to be the most frustrating experience since currency was invented. It will take you hours to set up and drive you to pull your hair out, all in the vain hope that maybe, just maybe, you’ll be able to receive money when the tech support wizards “correct your profile.”
You’ll of course have to revisit the account set up page on the app after they’ve done that and await whatever error msg might befall you.
Software can be clunky. But it shouldn’t be painful.
So slow and clunky 1/5
By Zero Stars for Eat24
Compared to Venmo, Cash App, PayPal, Zelle is too slow and glitchy, clunky. The other three apps are significantly better, faster and easier to navigate.
Sending Money 5/5
I love this app, unlike other apps, there is no fee and people receiving can retrieve money instantly without being charged a fee for taking out the money right away, unlike other apps that charge a fee for taking the money out same day it sent!!
Garbage app 1/5
It doesn’t even tell me how much money is in my account. Terrible app. Useless and frustrating.
Makes paying my rent so much easier than it’s ever been. Eliminates the need for money orders as the money taken out of my account and deposited to the landlord.
No more unsafe trips to the ATM. Any hour, Anytime & Any day , I am able to utilize this app to transfer immediately!!
Customer support needs more training 1/5
Customer support is terrible. They don’t even have knowledge on their own business. I had to call my bank to get information about the Company. Long story short I called Zelle support because my account was charged $0.00 from an unknown source (AZUS...). Apparently it was from Zelle and I wasn’t notified in any way.
STAY AWAY 1/5
Have spent four days on hold with customer service trying to set up the account, because the app believes that I am “already registered at another bank” (I’m not.) This experience has been one of the most difficult I’ve had with banking/money; definitely not the easy way to send/receive payments that they advertise.
By Ya boi dongoes
I’ve never downloads your app until I received a message from your company saying a friend of mine sent me money. I didn’t even have an account when this happened. So I made my account and had no money. Thanks for the 5:00am waist of time... confused and annoyed
Super simple! I love it!
Don’t use this app. Scammers use it to rip you off and Zelle won’t do anything for you. I suggest you use a legitimate app like Paypal.
By K LeNeen
So easy and convenient
Zelle is Awesome! 5/5
Zelle actually works instantly. It great to find an that does update constantly to the point where you no longer know how use it.
There are no “social media” attributes.
Your money goes quickly and quietly.
Feel like all that happened was being data-mines 1/5
Wow so all that happens after entering my card information is endless verifications. I WANT ALL OF MY PERSONAL INFORMATION DELETED FROM YOUR SERVERS NOW!!!
Can’t get past entering debit card 1/5
I only tried this because someone sent me some money from BofA which apparently defaults to use this junky app.
Since The app doesn’t support my bank directly so I tried entering my debit card info.
I can’t get past that screen, no matter how many times I fill out the form it just won’t go past it.
If I fill in info directly it won’t let me get past so I thought it wants a picture of the debit card, but if I take a pic of the card it will erase the info I typed. Alternatively, If I take a pic of the debit card only it doesn’t fill in any info so as far as I can tell. No matter what I tried, I can’t get past that screen so the whole app is useless to me.
Terrible terrible customer service 1/5
As I said terrible customer service. I would rather use cash app.
Fantastic app 5/5
Easy and fast service
Shady company 1/5
Got locked out of the app and when I called I was sent to level 2 tech support. The guy told me I was not eligible to use the app because they couldn't "access my information". I told him everything being entered was correct so I didn't see what the problem was. He mentioned accessing my phone information. When I straight up asked if they were trying to access personal information from my phone he said "i cannot give you that information." I told him that there is no need to access anything on my phone other than the information I am entering and what information are they trying to access. He again told me he couldn't give me that information or discuss any details. Sounds super shady. Judging from all the reviews, company seems sketchy.
Copy Paste please 1/5
It’s 2019 and this app does not allow copy paste. The lack there of leaves too many places were errors can occur with this app. Especially since there’s no verification before you send money....
Best app to send money! Easy peezy 💰💨💨
Unable to verify password 1/5
Unable to reset password. Called several times to ask if they could send a link so I could reset. They told me to uninstall and then install it again. Now having trouble reinstalling. Very frustrating. Venmo works much better.