It’s pretty good but sometimes the message don’t seem to go through to potential applicants quickly enough. I don’t always get confirmation email.
Rental manager 5/5
This application is wonderful. It speeds up the tenant selection 10 fold. Love it
Useful app but the background check has flaws 4/5
Useful app but the background check has flaws.
The user interface is friendly.
The only problem I had so far is when people are applying, some areas are disabled and the owner doesn’t receive all the information needed.
Very helpful 5/5
Very helpful tool for landlords.
Credit Report Viewer Doesn’t Work 1/5
A pretty integral part of the application process doesn’t work. Whenever I try to view a credit report or background check (applicants pay $29 for this feature), I get a “cannot be viewed at this time” message. Emails to customer support have gone unanswered!
Zillow Rentals - just wow! 5/5
If you are renting a home you must use Zillow Rentals. You will get leads and good leads almost immediately with excellent communication by Zillow. The App is very user friendly and makes it super easy with the text platform. Love it❤️
Zillow is great for herald broad Area.
It’s a great,excellent ,marvelous.wonderful.
Keeps crashing 1/5
I have deleted and re downloaded this app multiple times today and it keeps crashing. Seriously buggy! Seems like it would be great if it woukd just stay open. Please fix soon!
Keeps crashing 4/5
Great app. Worked great until today. The app is updated. Help!
This has to be one of the worst apps in the App Store
Glitches. Lose work constantly. 1/5
Could be 5 stars if it did what it was designed to. At times it does, at times it doesn’t. I just spent 30 minutes typing a response to a prospective tenant. Clicked send and only the first sentence went. All else disappeared. That happens 50% of the time. Infuriating.
Easily manageable app 5/5
By Happy Familee
I am able to manage my property with my phone offering convenience. It’s a very comprehensive app from beginning to end. The tenant can apply easily through the app and sign a lease agreement.
Perfect for me 5/5
As a first time landlord renting out my rehabbed rowhome in Philly, this app has greatly reduced stress and simplified the entire process.
Posted in few minutes, user friendly 5/5
Started getting inquiries in few hours and get notifications immediately.
Easy peasy 4/5
I was super busy, and I didn’t want to be constantly answering questions by phone, so this made it easy. I did get a lot of no-shows for viewings, so I’d recommend posting a virtual showing and only do in person showing for people who apply. At least one was a “mystery shopper” and tested my compliance with equal housing laws thru the messaging part of the app. Be smart!
Credit bureau function made selecting a tenant fairly easy. I will use this app again.
Interactive and easy to use 5/5
The app is great. Once in a while it does kick you out to relogin which is fine for security purposes.
Rental manager 5/5
By Michelle NK
Zillow has made it easy and I haven’t had any issues, using it for 3 or more years.
Terrible app 1/5
This might be the worst app I have ever used. It’s so glitchy and impossible to get help with an actual issue. I hate that it is the main app that tenants use to find rentals. The app is so awful it’s hard to even describe because there are so many different levels of terribleness.
Bob Howl 5/5
Excellent app. Easy to use and very effective. Easy communications with prospective tenants.
Great addition to Zillow 5/5
Very easy to communicate with interested prospects
Landlord’s best friend app 5/5
Amazing functionality and ease.
Rental assistant 5/5
So far the best website to assist in rentals
Property manager 5/5
I love the clients from Zillow Rental Manager. 👍🏻
B Invested LLC 5/5
By B Invested LLC
Best rental advertising in the market!
Great app and platform 5/5
As a property manager, this app is awesome for accepting tenants and screening applicants.
Jerry Wagner with many Rentals really like Zillow Rentals 5/5
By Mr Bakircay
Get many request online with there system.
Really helpful 5/5
I’m glad that I found this app. We have rented quite a few apartments because of the leads from Rental Manager. I don’t use the credit report, rental application, or rent collections features because we are already set up with a different program but I would not hesitate to try them otherwise. Zillow has created a very helpful product, I have recommended it to friends, and it is definitely worth five stars!
Please fix your glitches! 3/5
Zillow, you’re embarrassing me as a landlord. The only thing that HASN’T glitched so far is the payment platform. But I’m looking for another service to handle applications and lease signing. I can use DocuSign for the signing as I’ve tried to get my 3 new tenants to sign twice now and it glitches with the last signer every single time. The application also glitched with one of my three tenants and after several days Zillow customer care wrote back to me and said they fixed it. But even the fix was messy. So we just moved on. And now the lease issue. I give up. I may use this for listing and payments but so far it’s garbage for everything else.
Does not update fast enough 1/5
When I receive an inquire, the app can take hours to notify me. The response is much quicker when I just use my email. If I use the link in the email, “reply in app”, it will take me to the app and say there was an error. Super frustrating! Also, not sure if it’s a phone issue or an app issue. If a notification does come trough, there is no sound and no red indication on the app icon, just a banner at the top. Clients don’t like to wait for responses so I have set all the associated apps on push notifications, except this one barely notifies me if at all.
Awesome App...except one little thing... 5/5
Love it! Easy to take apps and messaging easy to use.
I have a few houses that are two units. Zillow will not let me create two separate listing since the address is the same before the unit number...
Helpful for a landlord 4/5
It’s easy to manage properties (rent, photos, rental application and description) but I wish the app offered additional analytics on the area and views on the property.
App is unreliable for a landlord 1/5
By ricgard cowhead
I have nothing but issues with this app. At first when I listed my home for rent it would show as off market, after it finally listed days later, Im having issues being able to view submitted applications. Tech support is horrible, good luck trying to get help.
Much has Improved! 4/5
Easy to use
Surprisingly easy to use. And rewriting listings and photos the auto save is valuable. 4/5
It certainly helps to organize your listing and allows photos A number of photos plus 3D
It works great and keeps getting better. 5/5
I only use Zillow for managing my rental homes. There’s a huge universe of potential renters on it and the tools for me just keep getting better and better. They’ve added the ability to do the application process, post 3D tours, and even process the rent checks. I can’t imagine using any other platform.
This is a small property landlord’s dream 5/5
We own a duplex. I love the ease of using this app for managing the applications and messages all in one place!
I also LOVE that the applications can be filled out by those interested and I get a notification of it and don’t have to worry about doing ALL the checks myself. This is a wonderful app to support those of us who don’t have a large business focused on rentals, so we don’t have a lot of time or money to spend but want to have quality renters. Thank you!
Could be all in one solution 3/5
Has so much potential and I could use it as all in one solution in my landholding business but the app has been so buggy ever since it came out and even after the update has more issues than the previous version that I am unable to use it.
The most notable issues that I’m dealing with now are the fact that I can create a listing but cannot activate it - keep clicking activate button but no response. Keep trying for days. One listing eventually got activated by itself. The other one sits as off-market. Support is useless with their no-solution responses days later.
Another annoying thing is that the new messages do not get marked unread when they arrive so I have to go to each message to see if I responded to the inquiry.
Full of issues! 1/5
This was suppose to make my life easier. This Zillow rental manager has been a huge headache! Every single issue I have takes DAYS to resolve and that is not good for a business. I simply want to accept applications for my rental. I followed the tutorial but there is NO application tab on my rental manager page! And yes this is online website. Not the app
Frantz realtor 5/5
By Emperor chi
Love love love rental manager, there is no other rental tool needed. It’s like a lead generating CRM for rentals!
Good application for rental 5/5
By koki 11
I love it!!
No native iPad app 1/5
By Terence Patrick
With the various apps Zillow offers for buyers and renters, for rental managers and landlords, this app is an embarrassment in 2020 as it is not native for iPad. It’s just a ported iPhone app that shows up the size of an iPhone on an iPad screen and doesn’t even rotate for horizontal orientation. I will be deleting the app and going through the website instead.
Grateful for this resource 5/5
Thank you Zillow for giving us this magic tool which allows us to post our rental property and make searching for renters easy.
By Charles Vangogh
I’m super Satisfied easy to use and the traffic is good
Super easy 5/5
First time using it but it’s very well set up and easy to use!
Need Refresh Button 4/5
By New Orleans Lady 2
I like Zillow rental manager but need a way to refresh the ad after a week if property doesn’t lease...you use to have a refresh button but new version doesn’t include it
Great site ! 5/5
By Spokane Rentals
Only site I use.
Great app with friendly customer service! 5/5
I really enjoy the interface this app provides. Very intuitive and easy to use. The one time I had some difficulty posting and Krizzelle resolved very quickly for me.
Great app 5/5
By Dr, Jay78
This app has been very helpful in finding qualified renters