By Dude’s Mom
This app had gone through so many terrible changes recently that I was getting ready to give up on it even though it’s what my library uses to get readers free magazines. This most recent update finally moved the archived magazines to a different tab so when you click on a magazine, you only see the recent and downloaded issues.
Now when I want to read a magazine, I don’t need to see every single issue I’ve ever owned, only the most recent and unarchived issues. ZINIO, you’ve finally done it right. Please don’t change again
A little bit frustrating 2/5
The search for magazines was fine. The downloading of them was a bit more challenging as it would hang and would require a restart to start again.
However once the magazines are downloaded the pages are so slow to render, and mostly just don’t, even when switching from PDF to mobile friendly mode. The mini page thumbnails show up quickly at the bottom of the screen but when you choose one you tend to just get the spinning ball.
I’m up to date on the app version, iOS, and I’m using a iPad Pro 11 so I’m not sure how this is possible.
Unusable on iPhone 1/5
A complete wast of time
The version prior to this one wouldn’t load pages and I had to turn back a page then wait to move forward. Otherwise all I’d see was the turning wheel and the page would never load. Updated to new version and now previously deleted and archived magazines showed back up and can’t read magazines because the screen goes black and the app closes.
Latest update doesn’t work 1/5
Library page freezes so I can’t open and read any magazines
Black screens after update 1/5
After the last update now I just get black pages. Renders the app worthless And I can’t read the magazines I’ve paid for.
Latest version doesn’t work 1/5
I upgraded to the latest version and the app no longer works on my iPad Pro. All I get is a black screen when I try to view any of the magazines that I have already downloaded. I love the app and hope that it is fixed soon at which point I will update my review.
Over 700 purchased magazines lost 1/5
Out of over 1400 magazines, over half won’t download.
I lost full titles that prior to update I had downloaded. Mental_Floss, World of Knowledge, US News, How Stuff Works, all lost now. As well no titles purchased this summer work such as Star Wars Insider and Star Trek.
Magazines from 2003-2010 that haven’t been downloadable in years show up and clutter the app. Also no way to filter adult mags out of collection or searching in Zinio Store in-app.
I miss the days of sorting by year, downloaded, not downloaded, and easy downloads and archived
Terrible customer service. No way to cancel subscription and oddly in their help search bar, the word cancel or cancel subscription do not come up with any info on how to do so. Done with this app
Why do you insists on destroying a good thing??? 1/5
Please sit whoever keeps degrading this app down and slap them. Hard. Find out who hurt them. Then, never let them near it again. Please??
App crashes after latest update 1/5
By Linus Pelt
If your copy of ZINIO is working don’t update to the 12-14-2018 version, it crashes and locks up every time I try to use it, zinio is great when it works but this version seems buggy :)
Doesn’t work 1/5
I’ve been trying for several days to get this app to work - multiple emails and responses from the help desk, nothing works. I’ll just forfeit my magazine subscription to avoid the aggravation! FAIL.
App won’t load 1/5
App suddenly won’t load
RUN AWAY, DO NOT UPDATE YOUR APP! 1/5
As others have stated, Zinio has jacked up their app, again. Cuz I guess they think we like loading hundreds of magazines over and over... We paid, so where are our products? Would this constitute theft, or are we SOL? Used to work fine, but used to doesn’t allow me to view my magazines today. And why do I have to give them a star, if they haven’t earned it!?
I upgraded to iOS 12.1.1. ZINIO will no longer open. Be careful
Frustrated for the last time 1/5
By Grandma Babs2
After update, won’t load on iPad Pro. Very frustrating. Done.
New update freezes app 1/5
I’ve used Zinio for years but things just keep getting worse. An earlier update destroyed the previously easy download feature and replaced it with queues that don’t automatically start. Now the latest update has completely frozen the app. I have no access to any of my purchases. Please fix or refund all my remaining magazine subscriptions!
Not sure what you did with last update, but I can no longer access my magazines. Stay away until they update!!
Latest version crashes 2/5
By Cyber Vector
Latest Version 4.15 won’t open after installing.
Last update destroyed it 1/5
It used to work great (I used it for years), now just blank screen. I will not waste my money any more, there is plenty other apps for magazines.
New update crashes 1/5
By Chug The First
Latest update (12/18) crashes on new iPad. Great when the app works. Does anyone actually test before they release? I mean where do you go to find programmers this bad?
Old review below
This is the second time an update killed all my issues. To make matters worse it was just before a long flight. Now I’m returned home to limited bandwidth. The issues lost don’t even show. Can I bill them for the satellite tokens?
Update broken 1/5
With latest update, app no longer loads on iPad Pro.
Latest update doesn’t work. Don’t update. 1/5
After updating and opening app, it shows zinio logo and spinning wheel. Waited 5 minutes and still the same. Don’t update.
Latest updates/version broke the app for me 1/5
Hello, been using ZINIO for the better part of a decade, since the whole new redesign I’ve had several annoyances about zooming in and quality of the picture/touching the images and zooming in/lack of ability to touch certain things and zoom in... I look past it and continue using the app and subscribing to magazines because it’s convenient... but since the last update, I can not open the app. I tried all kinds of bs, wifi, no wifi, vpn, no vpn, force close, restart iPhone blah blah blah... nothing works, I really don’t want to delete the app and reinstall as I would need to download hundreds of magazines -again- since the big update but i seem to have no choice. Please fix this, and do something about the quality of the scans/picture, it can’t be that hard to make it look good on a tiny iPhone.
Blank screen. 1/5
Latest update result in completely blank ZINIO screen then crash.
Agree with most of the longtime users. It seems like they have a perfectly working simple to use app and then every time they update it becomes more complicated and flawed.
Like many commenters I simply want to delete forever without anything appearing in archived or anywhere my magazines from 7 or 8 years ago.
Have been a longtime user but seriously getting so frustrated that I have to continually archive (and the multiple select option doesn’t work). I just want them gone. At least when I bin my my paper magazines the rubbish man doesn’t keep bringing them back. Look at other options
OMG, how many times do I have to download my magazines?!! 2/5
By Hey Noni Mousse
I can’t even count how many times I have to download almost ALL my magazines after an update or even without an update. I have unlimited via cellular, but they throttle my access after awhile. it’s not okay to just assume that we’ll keep doing this so you don’t have really have to figure out a way to program youre wonky app. FIX THIS!
By what support???
Contacted the publisher. No help from them. They don’t even seem to care
Take the money and run
This should be a simple app, yet it’s still screwed up. 2/5
By EAS Agrippa
New issues of subscribed content often don’t become available for days, weeks, or even months after they are available for people who purchase them individually.
Blank Screen 1/5
Your update keeps blanking out my iPad screen. Please fit it.
Another horrible update! 2/5
Every time Zinio updates its app, ALL old deleted issues, even those that go back many years, show up again in my library!! And this silly update doesn’t even allow a user to remove/delete unwanted issues from the library like the previous version. After the last update, I spent A LOT of time deleting/removing old issues, ONE AT A TIME, but they are all back again!
I have been a loyal customer for over NINE years with many subscriptions, but I am seriously considering deleting the app permanently soon. I cannot go through this silly effort every time Zinio updates its app! And now, I cannot even delete 9-year old issues at all. The new filter option does not solve this problem at all!!
New update! Still so bad 1/5
“Archive multiple at once “, accept that “select” doesn’t work.
How about this. I’ll pay YOU to stop putting Viv mag in my library.
By a DVM
By using this app you pay more for your magazines than you do using another popular app.
Terrible customer care and app upgrade bugs 2/5
I wish I could upload the lengthy email customer care sent me when a magazine purchase failed to load in my app. Purchase made on the app and of course like all apple purchases, through apple. Zinio now tells me stories when I had previously purchased subscriptions using this same method. Zinio if you’re serious please and please let me have my subscription because I’ve seen that there is no refund. You can’t send me to keep asking apple for something that should be from your end
Your old app was much better...why did you change!
Good App 5/5
By BK 787
I use Zino for all of my subscriptions and does everything it’s supposed to do.
Magazines not syncing 1/5
I’ve tried the forced sync to Classic Toy Trains several times without success. Wasted money.
Bait and Switch with No Refund 1/5
Ordered a subscription. Sent incorrect magazine, an off shoot magazine. Contacted immediately to fix the error. ZINIO response was we will refund subscription not including the issue sent. Explained the situation again and again with no resolution. Customer service is a zero they will not do anything to help. Charged me for a product I didn’t order.
One of the main reasons I bought the iPad was for this app. I'm not disappointed.
I don’t really like the redesign. I feel like my magazines aren’t showing up so I have to view all of them, download new ones then change to view downloaded.
bait and switch 2/5
By Plan old Joe
lot of great deals pop up but when you try to use them you are told they never existed. Great customer service to help with problems that arise.
This doesn’t work on iPad 1/5
This app freezes and crashes..
Easy to use 3/5
Updated Nov 11, 2018: still wishing for the ability to view my account info in my app. Updated: March 12, 2016. I have no bugs to report or problems or issues I'd like to see addressed. The program/app works exactly as it should. Thanks for listening to and fixing all my issues, Zinionians. I won't give any app a 5 star rating so this is as good as it gets.
Update: Feb 2, 2015. All is well and I have no issues with Zinio! Thank u for listening to me! Update: Sept 19, 2014: I updated my iPad to iOS8 and now when I open my (one and only) magazine, the app closes completely and brings me to my desktop! PLEASE FIX! I have always found this app to be very easy to use. I take Soap Opera Digest. I would up the rating to a 5 star IF they would get a CUSTOMER SERVICE SUPPORT PHONE NUMBER so we could speak to them live. And, allow us to change our email addresses. Other than those 2 things, I really like this app and would recommend it to you.
Worst version 2/5
By This game is ok...
When I read a downloaded magazine, the contents show up very slow or blank when I page up or down, which never happened before with older version.
The new version is the worst one I have ever used, don’t know how to read my wealth invest weekly magazine. Can I have the old version back!
Content good but page turning not 3/5
By Joe Lewk
I have to go from sideways to portrait many times to get the layout correct
Latest version are significantly worse than before 2/5
I’m using Zinio since it was introduced and was always very happy with quality and prices. Recent versions of the application are significant step back. Two main issues from my perspective are annoying adverts, no possibility to setup starting page and serious issues with loading magazine pages. Very often page won’t load and reading is becoming increasingly frustrating.
Best Ever Magazine App 5/5
Love Zinio, best ever app for popular magazines, never lets me down !
Used to be nice... 1/5
They took an app that worked perfectly, fancied it up, and made it into one that is no longer easy to use and crashes constantly. Was someone paid to do that?
From 5 to 1 stars with new update 1/5
UPDATE November 2018: I’ve deleted Zino from all my devices...with much sadness as I was once an early supporter and enthusiastic user.
But I lost all my subscriptions that I still pay for...credit card will be informed tomorrow to stop payments. The app shows magazines I purchased 10 years ago but not the new ones I still pay for. Subscriptions for cancelled publications show I have issues left but they are "cancelled."
Plus your current IOS interface is horrendous! ALL magazines show on my devices and I cannot tell if they are downloaded or not until I touch them... then they download. Information in the Help section about tossing unwanted magazines and those I want to save is contradictory.
I gave you another chance. From now on, I go via Amazon Prime or buy a hard copy in the stores...then recycle or donate to schools/hospitals when I’m done. More expensive but overall less hassle...and I get what I paid for!
Older review—still applicable:
I was an early supporter of Zino when you were a freebie trial sample on a very old MacBook. Loved being able read real magazines right on my devices.
Well, your new upgrade ruined everything. All past purchases from the the last 9 years are all showing up on my IPad. And many publications I purchased and saved or archived are no where to be found.
Plus your FAQs says: “...the ability to archive/hide and most importantly restore magazines is not currently available on our current version of zinio.com. If you archived/hid magazine issues on our previous version of zinio.com (through the option in the library to hide and restore magazines) then these magazines are currently not visible”
Thanks a lot! All the magazines I deleted are visible and those I archived to permanently save are gone. Plus I’m again subscribed to magazines I cancelled years ago. NO WARNING.
This is NOT the convenience I thought I purchased with Zino and as an early supporter of your app, I’m angry and shocked. Maybe I need to sign up for magazines using their own proprietary applications and toss yours in the “nevermore” bin.
Apps are suppose to make it easier for users—customers—- not create headaches.
Get rid of all these publications dating back to 2009 now on my IPad and return to me the ones I’ve now subscribe to and those I saved.
I can no longer use — let alone — recommend your application, which use to be beautiful and a favorite. Obviously, your new upgrade is NOT ready for prime time!
Great app but... 3/5
By George d jungle
I like this app. But going along reading my magazines and the pages stop loading. This happens all the time so not just a fluke. Hope they can fix.