Happy customer 5/5
By Fat bottom girls
I love Zippy’s! Food is excellent and customer service is great 👍🏾
Always on awesome experience with Rachel!
Need to work out the bugs 2/5
The app is just ok for now. Can’t customize some orders (ie, choice of chili on a surf pac deluxe), and the credit card payments aren’t going thru “yeah, lots of people” according to the helpful person at the counter.
Good app, actually better than the previous app, except … 4/5
… breakfast items are not on this new app. Too bad. It was so convenient to order in the way to work, pick up then leave. Now it’s hard to plan for because the wait time is so variable after ordering.
By French Tips
Great Service Great Food, Best way to start every morning.
Great service 5/5
By zippy's Lover's
Our server was excellent. Her name is April. We will definitely come again.
Dining room 1230 5/5
My cousins and I we eat at ZIPPYS like weekly we always have ours it mean and somehow we get the same waitress Liza andMercedes I think her name was that but good customer service from these two ladies the food was good and was fast
Thank you very much
Can’t order breakfast items ahead. 3/5
After the update to new online experience you can no longer schedule a pickup breakfast items. None of the breakfast bentos shows up in app to order the day before or even in morning when previously this was not an issue.
Efficient & courteous staff!! 5/5
By McCully Zipster
Efficient & courteous staff!!
Good customer service! 5/5
Very good customer service. Miya and Renard were great representatives of Zippys.
Current use of app. 3/5
By thundercloud from heaven
I am 62 and go very frequently and have had trouble redeeming receipts. One I had forgotten about I found but you app would not accept it and said it was to old. My money I spent there no matter when never expired or has a time limit. This is a suggestion to look into either allowing all receipts or altleast a grace period. The receipt was for 15.00 and that cash never expired just saying this is just not fair or the right thing to do. Mahalo
Rude employee 1/5
By Never recieved gift cards
Angie at Mililani Zippy’s was extremely rude. We will not be going back.
Not working 2/5
When daily plates are selcted the app crashes. Also wont let me redeem the zip pac for sign up when i order online.
Cant order breakfast with the app 1/5
This totally defeats the purpose of this app for me.
Zip coins 5/5
Before scanning your check for zip coins
The waiter has to close your check then you can scan it for zip coins
Dining service 5/5
By Over the Hill Golfer
Excellent service and server was helpful in how to use my e card and rewards.
About time 5/5
By drywall hamma 808
The reward program that all the locals been waiting for I bet some would of been in a platinum or double platinum member but in all it’s about time 🤙🏼
Free Zip Pac…No caps 5/5
I got a free Zip Pac for signing up and buying something I was gonna buy anyway. No brainer.
Ooh, hi tech 5/5
Easy and fun for this senior. ❤️
Something new but we’ll worth it if I can get rewards for something I purchase anyway.
By Jody from Nalo
I absolutely LOVE Zippy’s - it’s our go-to place for weekend meals or desserts for parties. My fave is saimin and French fries. I was super happy to see this new app because when I order food I can collect points for free stuff?! And who doesn’t like free stuff, especially food?! So I tried it two ways - one in location where I ordered and gave my info to the cashier and collected points. And two, I was able to find the location nearest to me, order easily on the app, pickup my food curbside and go on my way without having to worry about getting out of the car and leaving my dog there. Perfection! Lucky me!
Very good service
Day 1: WAT? 1/5
I was told I can only use my points for certain items!
Are you guys trying to lose customers?
Awesome update! 5/5
Can’t wait to start earning my Zipcoins! Love Zippy’s!
Favorite App for my Favorite Restaurant 5/5
Zippy’s is the most famous restaurant chain in Hawaii and now they have this amazing app! You can order on your phone and also sign up to collect reward points. The app is easy to use and makes visiting my favorite restaurant a breeze.