La mejor aplicaciòn!! 5/5
Esta aplicaciòn es muy útil, eh visitado varios médicos y han sido excelentes!!!
Is an amazing App I Loveee it !!! Very convenient.
I found my doc 5/5
I found my doctor through this app. Turns out he’s a couple of floors below my workplace. I can make an appointment, go, and go back to work with minimal loss of profitable hours.
Saves so much time !
Love it 5/5
I love this app. It’s hassle free and the providers call me to verify my information; rather than me having to call several providers on my own. It also helps that I can check in on the app and find providers for all my medical needs.
Very helpful 5/5
By Julia aged 8
Convenient and exhaustive. Beats all the insurance companies’ apps/websites. I can even book appointments once I’ve located the right doctors for my insurance coverage. Love it.
LOVE THIS APP! 5/5
I started using ZocDoc a while ago, it is so convenient! Thank you Zocdoc!
No Doc 2/5
Not quite sure how this app is supposed to work. I’ve tried to book a couple of doctor’s appointments, most recently for today. However my appointments are never “confirmed” and the slot is then filled by another person. Adds more frustration than ease.
Great UI 5/5
Beautiful app that makes booking appointments easy and less intimidating.
really fast and easy to use. i used to shy away from booking appointments because the task can be arduous, but this app has restored my faith !!
Doctor may not be in your network 2/5
By Mad Adam 23:59
I had the flu and used Zoc Doc to find an urgent care facility that accepted my insurance. A few months later I received a bill from them because the provider wasn’t covered by my insurance. After confirming this with my provider and the urgent care clinic I went back to Zoc Doc to check if I had missed any detail noting they weren’t covered by my insurance. After double checking the clinic and the insurance information it turns out that Zoc Doc was inaccurate and this wasn’t an error that I could attribute to my own carelessness. Fortunately the bill I had to pay was under 300 but I was terrified by the prospect of being directed to an office or ER that didn’t accept my insurance if I used the app again in the future and deleted it.
Super convenient. I don't know how I managed before it.
Great app! But..... 3/5
I think this app is great! It’s easy to use and convenient for future appointments. The only problem I had was I booked an appointment with my doctor and then received a phone call saying the site was wrong and the date I selected was not available. Correct dates and availability are key. It’s not very helpful if the app does not provide the correct dates the doctor is available.
Easy to use and excellent service 5/5
This app is perfect for someone moving to a new city or simply looking for a different doctor. The doctors will call you to verify the appointment but try to call the office too. It will help in case they haven’t updated there availability.
Time Saver! 5/5
I was skeptical about using this app, at first, but know I love it. It’s extremely easy to use and helps me keep track of everyone’s medical appointments. My favorite part is being able to log into one central location to change and/or make appointments without having to login to an individual providers patient portal for each family member.
Five stars 5/5
It’s great ! Quick and simply
Password reset is a big problem 1/5
I created an account and setup an appointment in a google browser in the zocdoc site. However, it seems that the app won’t take that set up; and no matter how many attempts you make to reset the passwords it won’t work and block your account. I went through several emails and tries, but you always get the same response: link already used and you have to try again.
Love this App 5/5
By Stress-Free New Patient
For someone who moves around a lot, the task of finding a good doctor who accepts new patients can be a little stressful. It was a blessing when I discovered this app on my recent move. It took me less than 10 minutes to upload my information. Located a highly rated doctor specializing in the medical field that I needed and completed new patient paperwork and booked an appointment for the same day took another 10 minutes. Virtually 20 minutes is all it took comparing to that used to take me days to accomplish. Thank you so much!
App great, all else less so 2/5
The app is awesome.
The booking experience far less so, at least in my experience. I’ve had multiple appointments get cancelled by the doctor with no communication or explanation. Have had others simply never get confirmed. Had one humiliating experience in which the app suggested a doc for a specific condition and when I got there, having had the appointment confirmed by the doctor, it turns out that this doc doesn’t treat anything even related to this condition. Zocdoc clearly needs way better integration into practice systems, or enforcement of rules for participation, or SOMEthing to make the easy outcomes in the app have any relationship with reality.
Technology at its best 5/5
This app is well done and makes finding a doctor and booking an appointment a lot easier.
I’ll look forward to seeing this platform grow. I booked an appointment with one doctor who does not have his schedule synced with the app. Hopefully Zocdoc will be proactive in keeping their clients engaged in making the experience even better.
Modal pop ups 1/5
Do you like Zocdoc? Have you booked an annual physical? Would you like to enable notifications? STOP.
Great system 5/5
By rabbi s
Very helpful for managing schedule
Love it 5/5
Great App ! Everything at your fingertips
Issues with service 1/5
Booked an appointment through ZocDoc. Filled out all necessary paperwork they requested in the app. Received a confirmation for the appointment only to have the provider cancel the appointment, the day of. Probably won’t use again, was a big waste of time.
Boston or Bust. 2/5
I live about an hour and a half from Boston, so to get a psychiatrist out there is unreasonable. With the search filter, I checked the entire state of Rhode Island as well as the rest of the state of Massachusetts. Nothing. Not a single doctor. Hard for me to believe. I do appreciate that there is such an app out there for people looking for doctors. Just needs to expand its network.
I love this app. 5/5
By Cheated - hacked - stalked
Highly recommend!!!! 5/5
By Samuel Paschall
Very easy to use. I set up an appointment for a primary doctor that is close to where I live. The app allows you to upload a photo of your insurance card which saved me a lot of time during my first appointment. The ratings of the providers are very accurate. Very easy to find any specialist that you may need and the app shows you whether the providers are in or out of your insurance network.
No way to search “in-network only” 1/5
After a half hour of searching, this app has yet to suggest even ONE in-network PCP. (I don’t have some off-brand insurance, i have Blue Shield.) The reason I am wasting even MORE of my time to write this review is because the design of the app requires that I click through every doctor to find out if they’re out of network, an issue that could EASILY be addressed by allowing results to be filtered by in or out of network providers. Bad UI, although I suspect the omission is intentional: if I filtered by in-network only, I’d apparently have zero results, and that would make them appear useless. Thing is, if I knew they were useless right away, i wouldn’t now be so annoyed that they wasted my time, and I wouldn’t be taking the time to leave a bad review. 🤷🏻♂️
Very User Friendly 5/5
I always use Zocdoc to book an appointment because it is easy to use, remembers your info, and tell you immediately what appointment times are available and adds it to your calendar.
Very helpful 5/5
All the info necessary in one place ! It’s a great app that narrows doctors within network, shows their reviews, experience etc !
Password reset 1/5
I’m pretty certain that Zocdoc is involved in a large scale conspiracy to keep its customers from ever resetting passwords. They keep sending me a “reset password” link which feeds through to a page to send me a “reset password” link. Never is there a place to actually try to type in passwords. It’s simply a vicious circle. Also involved in this little conspiracy is the fact that unlike every other Saas company in the world, these emails are not instantly sent. You get them after 5 minutes or so, during which time you completely forget about your efforts to get on Zocdoc in the first place because you have run out of your Adderall prescription. Which is precisely why you opened the Zocdoc app in the first place.
Convenience heavily depends on location 4/5
Hi! I started using this app again after about 2-3 years away from it and it definitely has improved. It is an easy app to use, but when I am searching for a specialist or a primary care provider it displays options that are at least 30-40 minutes away. If I filter my results to a specific day, it displays (non sponsored) doctors who are in the NYC area when there are definitely a few closer doctors available. This could be a glitch but I was able to work through it and found an available doctor who fit my schedule. My only concern is that this app will always be more convenient for individuals in densely populated areas. I live in a big college town in NJ and I was still unable to find a doctor that was less than a 20 minute drive away. Again, it is a VERY convenient app to use especially if you are on the go but there needs to be a significant user increase in order for everyone to benefit from Zocdoc.
Awesome and easy 5/5
By Mom on edge
I love how easy it is to make an appointment. I wish all my doctors used this site. Zocdoc personnel are very aware of what goes on and we’re very concerned when one of my appointments was canceled by doctors office. Thanks zocdoc personnel!
Love it! 5/5
Super handy app!! I love it
APP WONT EVEN OPEN 1/5
??? You did not fix the bugs. The app won’t open. I’ve tried everything on my end. What’s going on. I’d really like to see a doctor
Awesome app, the way healthcare should be. 5/5
By Getting sportier
Slick design, love the branding, the reviews, the high number of doctor appointments, the insurance card capture. Bravo team !
BEST APP EVER! 5/5
My friend told me about this app! I love it so much. So quick and efficient. Less paper work when you enter a new office! Overall just a great experience! You find the best doctors on here.
Very helpful! 5/5
Man, this app is a lifesaver. I can’t believe how fast and easy everything is!!
Super useful! 5/5
Since I’ve began using ZocDoc, I’ve been really productive at scheduling appointments for me and my son. Being able to schedule my own appointments at my own time really helps my family and I stay healthy. In the past I dreaded calling a doctor’s office to be placed on hold for 5-30 mins at a time to schedule or ask a simple question. Zocdoc has been a life saver!
Where was I without Zocdoc? 5/5
By Rai Raia
The app is easy to use, resourceful & perfect! I really can’t think of any way better than to book appointments. Love it!
Super easy!! 5/5
Best experience in making a doctors appointment! Simple, easy to follow, friendly, inviting app!
Amazing App 5/5
By Zean Rivera
This app has helped me get care fast. All doctors should use it.
App doesn’t work on phone 2/5
I love Zocdoc but for some reason I can’t get the app to open on my iPhone 5. Nothing happens when I click on the app. It’s the only app in my phone that I’m experiencing this issue with, so I’ve been using their desktop version instead.
Helpful and easy to use.
This keeps saying “oops something went wrong” and crashing when I try to log in. I deleted the app redownloaded it updated my phone and it’s still doing that
Great App! 5/5
Love all the detailed information about each physician
Life Changing 5/5
This app has been a life changer! I’m being much more proactive with my health because it’s so easy to find providers and book appointments through this app!
Before this app, I would do my best to determine the best provider by searching on my insurance website and google, cross checking reviews between several sites and then calling around. Very time-consuming! I would often have to adjust my schedule to fit the provider’s hours. Now, I just search, review and pick the provider who fits my schedule.
Useless app 1/5
I made an appointment, went to the Dr’s office and they had no record of anything received from Zocdoc. They said the app is not very reliable and they usually have to reschedule appointments done on the app because they are not valid.
So helpful! 5/5
Wish I could search by name but otherwise is perfect I love it.
Game changer 5/5
I hate going to the doctor- I avoid it at all costs. I was finally ready to find new doctors in my new home city and Zocdoc allowed me to make informed decisions about my care and easily schedule appointments. I rest easy knowing I can check if they take my insurance before I even book!