Worst Service Ever 1/5
Always delayed response from their listed restaurants... Never received anything on time and most of the orders got cancelled after long wait
Accept orders and then always cancel 1/5
Zomato constantly accepts your order and then cancels 30 minutes later for some bogus reason.
Very good service 5/5
By smital jariwala
Catalyst? Hardly! 1/5
Waited three days until it was uncrowded enough to eat here. After a 25 minute wait, the hostess who is wonderful seated me in the upstairs loft. As I looked around me I saw some great food, and ordered prime rib hash and eggs with toast. I also ordered hashbrowns, a cheddar casserole. The casserole is delicious but the potatoes in the hashbrowns were completely uncooked. I sent them back, and when they returned 10 minutes later, there was literally no improvement. Pretty disappointing!
Its the best app for ordering food online . Fast and cheap just like anyone would want for their food .
Awful and crooked 1/5
This is the worst service when you download it, get a pad and pencil ready for all the credit and charges they are going to be giving. They double charged me and then retract that they are credit my account was the last straw. Never again!
Love it 5/5
Very useful and love the discounts and promos
Hangs a lot 2/5
This app is hanging too much. I tried to order my food and it took 10 mins..
Love it 5/5
Zomato has always been a useful app and with every update they’ve something new. I’m glad they added the quick delivery option for unwell people. It is much needed and much appreciated! Keep up Zomato! Love you
Best gui ever in an food app
Fast, kind and reliable service 👍 5/5
Fast, kind and reliable service 👍 I like it
Poor Customer Service 1/5
Good app but awful customer service. Would prefer the app ‘Swiggy’ over this for delivery.
Poor service 2/5
It’s fine when it works but when it doesn’t, nothing works
Very polite 5/5
By zaidan ali
Gave me the order without bothering me
A very nice delivery man
Very bad customer service 1/5
Very bad customer service. Cancelled the order and didn’t even refund the money. Will drag them to consumer court.
Worst Service ever 1/5
By Swad V
Their system doesn’t have an option to refund a partial order when the hotel misses to deliver the order in full. Instead they try give Zomato credit with 2 weeks validity. Their customer service is poor. They don’t understand customer complaints well to provide a resolution.
Terrible experience 1/5
Delivery guy only brought half my order
Impatiently rang the bell twice within a minute.
I was charged for the entire order
Rudest driver guy ever!!
Excellent and convenient! 5/5
By andy & bekkah
My wife and I are so happy Zomato is now in Durgapur and it has revolutionized how we get food. The app is well thought out and we also like the live tracking of the delivery person and the status of the order. I highly recommend the app, we’ve used it dozens of times and have been happy each time.
Best app for order food 5/5
I love to order with Zomato
Good app but it’s always room for improvement! 5/5
I think this app could use a good refresh. Make it to where you can upload small clips or video form the restaurants you visit. Also have it to where they could interact with the owners and chefs. That would be really cool. You could have your own good emoji strictly for the app. Plus a Zomato private event for the top food experts in the city. This would be a way for the company to display new features while socializing food critics and restaurants owners. This can push the app and food culture at the same time.
Extremely useful and very friendly UI 5/5
By Monsueur samer
Sexiest UI for a food ordering app 5/5
By Sam Ingavale
Love the UI/ UX
Amazing service 5/5
I love this app and their service is super quick .. 🌟
Navigation is not very intuitive when it comes to pickup and promo codes
Great customer service. 5/5
Great app. Love it . It is simple to use. And complaints and issues are handled very well by zomato customer care.
Untrained delivery people 1/5
Delivery people cant use gps properly kindly train your staff how to use gps
Great Dimsum 5/5
Ordered two types- they were great! However Rs30/- additional for green chilies in vinegar was a bit much.
Orders not delivered 1/5
By Neeraj mogla
Placed couple of orders on mothers day, none of them delivered to correct address. No support from the chat and there is no phone number to call. Very poor service
Poor response time. 1/5
They reply very late and it is not helpful
Take the Urban Spoon app out of the App Store so people don’t wast time downloading it only to find out they have to download another app instead.
Support is not good 1/5
Chat is not available
By tarun kumar tannuu
very good service
Very disappointing 1/5
I order food for 779, i cancelled it because it will take a long time within 5 five mins i cancel it and they charged the whole amount.and not getting any response from the customer service.
Eating made easy 5/5
I have been using this app from past 6 years and it has been great experience till now.
Services r good
Excellent connectivity and quick service 4/5
Excellent connectivity and quick service in placing order.
فاشل وماعندهم احترام للمتسوق اطلب ويواقفون للطلب بمسج بعد ساعه يطرشون مسج انهم مايقدرون يوصلون والآذان ماباقي شي عليه وقاحه
By Nitesh Haritwal
I tried to cancel my order with a minute but I was not allowed and for cancellation I have to pay 157 although my order was of 159 rs
Worst services 1/5
I ordered veg biryani and they sent non veg biryani. I have raised issue since last 1 hr but no respose. Spoilt my evening. Will never order from this site now.
The app is not accessible 3/5
By Omaer alt1
In terms of food and options the app is great, but the app access ability need a improvements to be compatible with voice over, the iPhone screen reader.
Bad service 1/5
I am not satisfied with your service. You don’t provide good to service to your customer
Poor service! 1/5
Nobody responds from Zomato chat service even after 20 mins being in queue!!!! Ridiculous Pathetic service!!!!
Poor customer experience 1/5
- promos unreliable
- poor customer service
Ricardo M3 5/5
By Ricardo M3
Unresponsive drivers! 1/5
The delivery persons never follow the map, even if the map is showing the shortest time!
These fellows never understand the meaning of an urgent delivery, yes we understand the growing traffic issue in Thane, but just follow the map!
By Rakshit Benjamin
Good service better thn swiggy. Mostly satisfied
Bad Management 2/5
Was good before . Now delivery not on time. Extra charges. Bad customer support.
No confirmation on order for 40 min 1/5
Delivery time was showing 40 mins and order is not confirmed in 40 mins waiting for there rever