Zomato - Food & Restaurants

Zomato - Food & Restaurants

  • Category: Food & Drink
  • Release Date:
  • Current Version: 13.1.2
  • Adult Rating: 4+
  • Developer: Zomato Media Pvt. Ltd.
  • Compatibility: Android
25,885 Ratings
$ 0

Zomato - Food & Restaurants App

Zomato lets you search for and discover restaurants to eat out at or order in from. Browse through restaurant menus, photos, user reviews and ratings to decide where you want to eat, and use the map feature to guide you there. If you are in India, UAE, or Lebanon, you can also order food online for delivery, with thousands of great food delivery restaurants to choose from. Features: * Search easily for Restaurants, Cafes, Pubs and Bars by location, cuisine (e.g. Chinese, Italian, Indian), name (e.g. Starbucks, Domino's Pizza, Amaya). * Explore every restaurant in your city, including the ones near your current location, and use search filters to find the one that suits you best. * View menus, pictures, phone numbers, directions, user reviews, and all the other information you need to choose a restaurant for Dine Out, Food Delivery, Nightlife, or Takeaway. * Browse our theme-based curated lists to discover places for the best burgers, perfect date spots, or the top trending restaurants. * Create your own Collections and share them with your friends and followers. * Rate and review restaurants you've been to, and share photos of your foodie moments directly from the app. * Maintain an easy reference list of your favorites or places you want to visit with Bookmarks. * Use the map view to explore restaurants around you, or draw a circle to search in a specific area. * Find and follow your friends to see where they're eating and what they like. * Journal the restaurants you eat at using your Dineline. * In-app table booking (select locations) – you can view and book yourself a table at all partner restaurants. Zomato is now available in over 10,000 cities across India, the USA, Australia, the UK, UAE, Canada, Ireland, New Zealand, South Africa, Portugal, the Philippines, Indonesia, Turkey, the Czech Republic, Slovakia, Poland, Chile, Italy, Lebanon, Brazil, Sri Lanka, and Qatar. More locations coming very soon. USA, Australia, and Canada – we were previously called Urbanspoon in your countries.

Zomato - Food & Restaurants app screenshots

Zomato - Food & Restaurants app reviews

  • This platform is a joke, communication nightmare for users and restaurants 1/5

    By Sri N
    This happened to me a few of times I've tried this app recently. When I place an order, the order doesn't get confirmed for 30-45 minutes. The app just says "order pending" and under details it just says payment not complete. I've tried it with a debit card and also a mobile wallet. To find out if the order has been placed or not, I tried chatting with their customer service - their service is a joke. The chat window says "chat will start in 1 minute" and you wait for eternity with no response. Tired of waiting for confirmation, I had to resort to other service and 2 hours later Zomato delivery guy arrives with food and no notice. The app still says "order pending" at that time. The delivery guy was equally frustrated with their app and they claim this happens all the time. I've been trying other apps like Swiggy and they get their job right - timely order confirmation, keeping you always informed and comms between restaurants, users and riders. That's just basic functionality one expects. Zomato is horrible - their functionality and customer service. I will never use it again and would strongly advice friends and family not to.
  • Worse App with worse experience 1/5

    By Issamoe
    Worse experience i ever had. Placed an order waited for almost 2 hours Money already deducted. Then I called the restaurant they said there is no order from Zomato under your name. They have technical issues and they didn’t even bother to contact their customers and informing them that their order didn’t gone through WORSE APP EXPERIENCE!!!
  • Helpless zomato. 2/5

    By Download freshmenu
    Food was delivered very late that too the container was opened and delivered. Customer care would promise that the food will be delivered very fast but unfortunately it’ll take time as per the delivery guy. They have lost control and do not hire authentic delivery personnel.
  • Unprofessional , if I could give 0 stars I would. 1/5

    By Johnathan Browns
    When I order food and they get it wrong they assume you’re lying. Basically forcing you to pay for something you never ordered. One time I ordered from a restaurant and the chicken wasn’t even cooked. I had to go to the hospital and they still never rectified the issue. HORRIBLE COMPANY, HORRIBLE SERVICE
  • Amazing offers and great service 5/5

    By Vadodara_No_Chhokaro
    Very convenient and in fact great cheaper prices.
  • Good work 1/5

    By Dhosta
    Still depressed about urbanspoon. Good work on destroying a good app to get customer lists for yelp rip off app. That is difficult to navigate and boring to use maybe you should get a creative thought in your head and learn how to code, instead of just making a crappy marketing tool.
  • Please check future updates run smooth with old iOS versions 1/5

    By JoeAnthony98
    Every new update makes the app more laggy and prone to crashes. I'm on iOS 9 due to my personal preference to it and its an absolute horror to use this app on my device with random crashes.
  • Reward contributing reviewers 3/5

    By DaStefano
    Zomato needs to think of new business model, whereby contributing reviewers get more than badges - where they actually benefit from the platform they help creating.
  • Great App 5/5

    By Oouuaaffaa
    Easy to use. Very efficient. You have a lot of restaurant choices. I like how we have access to ratings through color coding. The checkout process is a breeze! And the tracking service is the cherry on top of the cake!
  • Daud Soniya 4/5

    By Ahsytsvdhs
    This app is great .
  • Online menu needs improvement 2/5

    By moza.
    I wish there was an option to view the pictures while taking an online order. Also add more information to the online menu
  • Best order food app 5/5

    By Joelchitas
    Good experience
  • Horrible Service 1/5

    By Gaurav Sarin
    In the last few months, order has been screwed up 3 times... your service is horrible... you treat your customers like a commodity... with this horrible outlook, I eagerly look forward to seeing your company fail. Note to all: Use other apps like Swiggy or Uber Eats...
  • Doesn’t protect privacy of customers 1/5

    By Abk76
    I am fine with app but it is unacceptable to me that they don’t protect privacy of customers. All the restaurants from which I order food starts sending promotional messages and calls and Zomato is unable to stop it. Either Zomato should have agreement with restaurants to protect customers privacy or stop sharing customer details or mask the details. Can not afford to handle junk calls and messages as punishment for using Zomato.
  • Horrible customer service and fraudulent offers 1/5

    By rsultani
    Beware Zomato makes big promises for discounts and refund but their strategy replies on people being unable to apply the promos and check out. Customer service is no help and wouldn’t credit your account. In fact my experience with them is that they are rude and unprofessional.
  • Food Deliver was excellent but app can improve 3/5

    By sandhyman
    It was easy to order food and I was well informed about the status of the order however , it would be better if I can opt for a specific time for delivery day after 2 hours or so and also I should have an option to provide a contact number that needs to be contacted for the delivery day that is different from the one on my profile without the verification
  • Good 5/5

    By Ufufufufj
    Great app timely deliveries and many options to choose from
  • Redesign makes it unusable 1/5

    By Doctor Zzzzzzzzzz
    This used to be a great app, but since the redesign that focuses on delivery it is very difficult to find the info you want. It’s pretty much unusable. To bring back the version from a year ago would be a huge upgrade.
  • Zoom Zomato 4/5

    By skharote
    I liked ordering food with Zomato and good to have order tracking in most of the cases. If they can post real pictures of food from restaurants, I guess it will be more helpful.
  • CPK Burjuman rocks! 5/5

    By logshappill
    Mark (manager) was awesome and took care of my pickup order. Pizza’s were delicious, and were ready (steaming hot) as soon as we arrived. Great job guys!
  • Very good 5/5

    By yashmadhulika
    He is good or I must say extraordinary, hey man, I will pray that someday you would be able to afford your own luxury car , thanks for your service have a nice day
  • No show 1/5

    By lacoint2
    I click cuisine and “for example” is shows a square that says Asian 343 restaurants in your area. I click the picture and I only get one restaurant..... yes all filters are cleared and I have uninstalled and re-down loaded the app. Anything is better then this app!!!!
  • Anshi’s 4/5

    By anshi's
    Good app to order food and check places nearby but still needs work on filters.. it would be great if one could read customer reviews with images except for only ratings filter
  • Not able to make payments 1/5

    By armaanleet
  • Worse and worse 1/5

    By aksharawi
    Your app user experience became crap
  • terms and conditions 1/5

    By MR F. SHAH
    The app have some hidden bugs it’s not worth it to buy zomato gold when a single person can’t use it why will he buy for someone else even when the terms and conditions aren’t mentions there I recently visited a restaurant and I was made to sit a different place because I was using zomato gold that’s the worst part
  • Suggestion 4/5

    By hetvinickname
    Good app overall :) But I have a suggestion. I am a vegetarian, and when I look at the reviews for recommendations, I have to look very hard for vegetarian reviewers since there are very few. I wish there was an option to select while writing the review or while reading, so you could easily read vegetarian reviews instead of looking through tonnes of them before finding one.
  • Can’t place order 1/5

    By B.o.o.p.63
    The payment is the new version is buggy, I can’t place an order.
  • Bring back the 'spoon! 1/5

    By handmadeisbetter
    I miss the urban spoon functionality. I've have tried hard to like this app and use it. It's just not great. Looking for something new.
  • Advertises junk food like McDonald’s 1/5

    By GeorgeinUK
    If you like junk food, tons of alerts about food you do not eat. You will love this app
  • Great offers 5/5

    By FoodMarketer1
    Get it trust me
  • Don’t bother using this app 1/5

    By Gamal Sayed
    Zomato lately have been screwing up most of the orders they update the status on their app that restaurant received the order which they couldn’t even reach the restaurant. And amazingly when you ask them where is the order they say we can’t reach the restaurant then how did you make the order in the first place if you cannot reach the restaurant. Every time i make the order i have to call the restaurant and follow so i might as well make the order calling the restaurant. Bottom line worst app to order from even worse than talabat . 1659656104
  • Please add map based browsing 4/5

    By Mithrandir13167
    Good app. Please add the ability to browse through restaurants on a map
  • Horrible customer service from chat agent 1/5

    By chauhansinghd
    Horrible customer service, the guy on chat was so bad Iv never been spoken to this bad ever will make sure to spread the screenshots of your chat supports agents conversations I just had all over social media and make sure the contacts I know not to use this service
  • Very very useful App 5/5

    By shabbir933
    When I'm hungry, I open this app to search for my favorite food. Really it helps me to find food quickly and deliver to my door. Thanks Zomato for making things so easier.
  • Manger 5/5

    By Chef mekonnen
  • 5 ⭐️ 5/5

    By Nutmeg12Kiara
    Awesome Customer Service
  • The new update is clunky 1/5

    By Mervmd123456
    Hate the update. The old one was simple and streamlined. Just enter location and boom you have the choices and ratings. I simply want to know the restaurant options and ratings. Now have you have to enter so many steps, and the results are messy. Then have to keep narrowing it down again and again. Too much work and effort for what used to be a simple task.
  • Portion size is poor 4/5

    By eat7fish
    Large pizza didn’t seem large at all... two large pizzas hardly fed 5 of us leaving us hungry for more
  • Good app 5/5

    By nezar Saleh
    Nice app
  • Useless 1/5

    By SURELEEnot
    What the heck happened to the original Urbanspoon?!😭😭😭😩 bring it back!! Who would waste their time with this app, when you could use a better source like google or yelp?
  • Awesome app with few bugs once in a while 5/5

    By Kanti K A
    I am updating my previous review, I had gold membership and faced a issue for about a day. But now the app seems to be working absolutely fine.
  • The new ui is too confusing. 1/5

    By akhil 0295
    The new Ui is very confusing. For any person. No Cleer guidelines colours used. I don't even know if the restaurant I want to go to is closed or open it jusr days closed in big words. But it's actusllt closed for delivery. Rollback the update. What a bad ui design
  • They don’t have any control on delivery 1/5

    By Pmohanasundaramz
    I ordered pizza from dominos using Zomato. If didn’t got delivered. When I checked with them, they gave an useless reply. We are facilitation partners for Dominos to enable them execute your order, and as such cannot carry out any actions which goes against their policy , unless approved by them - appreciate your understanding. Better use uber Eats which is more reliable.
  • Poor service 1/5

    By Laksh8585
    Completely disappointed by zomato they took my money but did not place my order then there was no refund .
  • Take a look at the actual reviews of the app 1/5

    By narnia91
    People have accidentally commented about the quality of the restaurants, not the app. I was also an urbanspoon user and everything about that app has been removed through each update for some reason. This app can’t even find places around me anymore, what a letdown.
  • Quick Finds 5/5

    By Icky 77
    Great if u don’t know area. Stop... Go on map and see what’s around u. Also set reservation easily.
  • The new update is the worst 1/5

    By AsosloverP
    I used to love using the zomato app but now its so complicated. Why take something good and make it horrible?
  • First order!! 5/5

    By PJmadhu
    Super impressed with the app! Can’t wait to have my dinner. 🙂

Zomato - Food & Restaurants app comments

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