No response from listers 1/5
Listers do not respond to this app. In one day, I sent 3 inquiries and never heard back from one lister and it as been over a month. If you want a place, you can see it on here but I would recommend contacting them directly. Sort of inconvenient.
This is a terrible service that is full of bugs and has poor customer support 1/5
I’ve had Zumper for a few weeks now and initially thought it looked great. The design interface seemed functional so i proceeded to get the full benefits by getting the premium benefits. This is when the apps reliability halted for me. The app arbitrarily made me change my password which in turn deleted my application and credit report. When I tried to resubmit it claimed the credit company could not identify me. Yet the credit company had no difficulty locating my file when I communicated with them. I shared my response with Zumper and it has been nearly a day with still no response.
Best Rental housing 5/5
It’s one of the best sites I have been on looking for a house!
Good but 3/5
By Woah-a cola
It’s good for finding places but it’s no very user friendly. I’ve had a hard time messaging the fonts I made
Great App 5/5
By Cliff Roark
love love love!!! 5/5
i love that they go above & beyond to really meet all of our needs! ❤️
No stars 1/5
Every property I have contacted is either unavailable or the details are inaccurate and now I have constant calls from scammers 😡
Don’t give you the right c 2/5
This apps gives you every apartment for rent. It does not give you any of the criteria you select for an apartment. I am looking for an apartment that allows dogs it sands me apartment that do not allow dogs. I put I am looking for a house it only gives me apartments
I LOVE IT! It's very current so there's no price discrepancies and it's been very helpful.
Really easy to use
Emails emails and more emails 1/5
By Enthusiasmo Jones
I’m getting almost 10 a day from these people. That’s AFTER I turned off all my email settings and notifications. Not sure what else to do but it’s really bad form. Especially when they have almost no listings to begin with. This app is a bit of a joke.
Best service provider with the pictures and a price 5/5
I feel they are the most amazing and Honest company and in California or United States. I will tell everyone be they look for apartment they need to get on the app.
This is great! 5/5
Honestly Zumper is helping me find my temp and forever home. I love this app. Couldn’t be more proud to own it.
Found my new home 5/5
Found my new home on Zumper. Filtered notifications so I only received things that I was Interested in. I was looking for a 3 bedroom ended up finding a 4 bedroom for great price. Transitioning from NY to FL. So I couldn't go and talk to people. Zumper helped out a lot.
Add something new! 4/5
Love this app! Wish it had an option to include significant other’s travel to work. Maybe find apartment options between the two workplaces. My boyfriend works an hour away from me.
Mostly great 4/5
Everything is great but I wish I could search by date available. A lot of priories in certain areas of town are available August 15. I wish I could search for that.
Very Helpful ! 5/5
Quick . Simple . Straight to the point. For anyone who is new to renting this is perfect for you!
By zach kotsi
Is very easy to find what you want !
Fix the app 2/5
I’m not sure what is going on but all of a sudden it stopped showing listings and won’t show my favorites
I haven’t had the app for long but so far I like it. My only issue right now is about the alerts. When I click on the alerts button & it brings me to that section of the app, I can’t see what the new listings are. I have more than one saved search and each saved search has the same number of listings it did before the notification popped up. It would be nice if there was a better way to see which save has the new listings.
Great app 5/5
Scammers available here !!! ⚠️⚠️⚠️⚠️ 1/5
This app is one big waste of time. 10 out of 10 posts from this are scammers.
Do not use Zumper !!!!
Your time is valuable.
Closing out 1/5
I don’t know what happened or why the application is all of a sudden doing it (i believe my phone did an automatic update), every time I try to go into the app it immediately closes me out of it preventing me to use it. It’s a real inconvenience because I need to find a rental ASAP and this app has been very good to me until recently.
Apartment searching 5/5
Pretty good app for looking for an apartment! Some of these reviews seem to be for maybe areas where a realtor has to show apartments and be involved but using this app just to find a place in Raleigh has been amazing for me. Easy to use. Prob will delete but will re-download whenever my lease ends.
All the listing I've contacted on Zumper (about 20) have been sams. I'm disappointed that Zumper doesn't have a way to further check if the person listing their properties are actually the ones who own it. It's frustrating because it's a huge waste of my time to constantly weed through these scammers for Zumper. Don't waste your time with this app. You'd have better luck on Craigslist.
Owners don’t even respond. Download the app just to see pics.👍🏼
Easy and efficient to use ! Love it 5/5
Love this app. By far the best out there!
Left hanging after weeks of prep and discussion 1/5
I reached out to Zumper and they explained they could take over the house hunting for me and set up showing etc... with the only rule being I could not contact listing brokers myself. I said ok and we decided on going to see a couple apartments this weekend. I emailed early this week to check on the plan and didn’t hear back. Today, two days before our planned day to visit apartments I get this email from Guy Goldman
My apologies for the delay here. I've reached out to a handful of landlords and we've been trying to set up a tour for you this weekend. Unfortunately we have some bad timing and our agents happen to all be out of town on the same weekend. I wish we could have helped but I wanted to give you enough notice to reach out to brokers yourself so you can set things up.
My apologies again for the delay and hopefully we can assist in the future.
So basically after I have emailed you all the apartment I am interested and not done any of the leg work myself you decide 2 days before viewing that you can no longer help... thanks for royally screwing be over, useless service!!!!!
Amazing experience 5/5
I have moved ~10 times in the last couple of years and was finally ready to settle down in Chicago. However, I only had a 3 day timeline to start looking for apartments and sign a lease. A friend recommended Jeremy to me and within a couple of hours we were on the phone going through 15 options he had pulled for me in the area based on my preferences. We narrowed it down to 5 and he scheduled all of the appointments for less than 48 hours later. A few hours later I had found multiple apartments I liked and one that I loved - he even helped me to get some extra deals before signing the lease. After moving so many times and how stressful it was finding an apartment every other time, I never knew it could be this easy and downright enjoyable. I give all the credit to Jeremy and would recommend him to ANYONE who is looking to move to the Chicago area - he was excellent!
No show! 1/5
Nothing would pop up. It would say there were no listings at the moment, and I tried looking at other areas.
So far I am happy 4/5
I think that the site does what it is supposed to do.
Looking for apt NOT TO SHARE 2/5
I have stopped using Zumper for several weeks- due to list of shared apt’s which I did not select. If u do not have listing in budget - say so or suggest increasing budget!
Nunca contestan 1/5
By jeydi castro
Just use zillow 1/5
By Joseph Whitney
On the map theres hundreds of listings but when you zoom in to actually look at them they disappear. They use fake listings to make them seem more popular than they are
Terrible app!!! 1/5
Don’t waste your time with it. Also, when we finally found an apartment I can’t get off of this site despite notifying them 20 times, they continue to send me notifications. Terrible company. Terrible service.
Try to find a house 2/5
I have been trying to find this house at 731 Stewart Ave. and the south end of Columbus I can’t get no response from you guys at all I’d appreciate it if someone could please give me a call I have messages after messages and nobody’s returning it if you guys need to do a little bit better on contacting people
Cool app 5/5
Great app and keeps me updated
Favorite app! 5/5
Great platform and user experience
Info is never up to date 1/5
I’ve reached out to 9 different apartment complex, and each of them said that they weren’t running the special move in anymore (since a year prior) or they’re prices are far from accurate.
Favorites don’t update, no commute estimations 2/5
When I remove the Off-market apts from my favorites, they don’t sync. I come back to the app and the ones I just took off are back. Please fix this bug.
Also it would be helpful if the app gave estimates for travel time to job.
I love the app 5/5
So far this app has helped me out in finding apartments to view in my budget.
Never ending emails that don’t work ! 1/5
So many work orders opened up its unreal
These people don’t belive in phone calls !
I can tell you problems could be resolved but not by there Reps , by sending you a response on email somehow they think they have helped you
What a joke !
Go to other listing compAnys to list ! Don’t waist your time !
Filters not considered 2/5
App asks you to enter your perimeters such as cost per month & pets allowed. Constantly getting alerts for apartments that are $300-$400 more than my max budget. Also get multiple alerts for “no pets” when I have clearly chosen filter to only see pets allowed apartments.
Just because apt pictures look nice doesn’t mean people will miraculously come up with $400 per month or lose their pet. It’s Rather infuriating actually.
Even though I filled out application. I still had to fill out their application. Not worth the money. I requested my money back. No response. Save you $10
Great app 4/5
Great app, very useful. Only downside is while using map feature to locate listings the number of listings seem to differ the available properties. It could also be user error. Not 100% sure yet.
Awesome app, awesome people 5/5
By mwest from Chicago
My experience with the Zumper team was excellent! I had a 3 day window to find a place for out of state relocation. I worked with Allison and she was fantastic. We toured a wide selection of properties and found a really great place by the end of day 2. It was evident that Allison knew her market, and she also had warm relationships with the property managers. Finding a place to live in a new city in a short timeframe is somewhat stressful, but Allison made it a smooth experience and even had me laughing.
Inaccurate searches 2/5
When I put in a specific area, I DO NOT WANT TO SEE LOCATIONS 30 MILES AWAY!
I’ve sent requests to properties and NEVER received any responses. There is no contact for the listing, just an address.